Encountering difficulties logging into dwellingLIVE? Due to the company’s changing security requirements, you may need to update your password. Passwords must now be at least 12 characters long and include a combination of the following:

• Numbers
• Lower case letters
• Upper case letters
• Punctuation or special characters (!@&$_&)

If login issues persist, call Resident Services at 949-597-4600 Monday through Friday from 8 a.m. to 5 p.m.

Get Help With Village Tech Tools

Helpful technology classes are available at the Bob Sellards PC Club Learning Center adjacent to the PC Club workshop on the third floor of the Community Center. Open to Village residents and their guests, PC Club classes are free but donations are welcome at the door. Registration is required prior to each class.

On Tuesday, March 19, from 1 to 3 p.m., a Laguna Woods Technology Tools class will cover the purpose and use of Laguna Woods Village tech tools, including dwellingLIVE, guest passes and more. Click here for the March class roster.

Click here to register on the PC Club website and select Class Registration in the left menu. You can also register at the PC Club workshop on the third floor of the Community Center from 11 a.m. to 3 p.m.

For more Village news, click on the tag “What’s Up in the Village” below.

Southern California Edison (SCE) staff is scheduled to make a presentation to the Laguna Woods City Council regarding an income-graduated fixed-pricing proposal that SCE has submitted for consideration as part of the California Public Utilities Commission’s (CPUC) proceedings to implement recent changes in state law (California Assembly Bill 205, Statutes of 2022). SCE has posted information on its proposal at www.sce.com/customer-service/keeping-bills-manageable/fixed-charge.

The presentation will occur during the Laguna Woods City Council’s next regular meeting on Wednesday, February 21, at 2 p.m. at Laguna Woods City Hall at 24264 El Toro Road. The meeting will be live streamed on Zoom and broadcast live on Channel 3 (within Laguna Woods Village). The Zoom link will be published with the meeting agenda packet, which is available on the Laguna Woods city website.

Please note that this presentation has been arranged for informational purposes only. Electric utility rates are not set by the City of Laguna Woods, and the Laguna Woods City Council does not have the ability to approve or deny changes in SCE’s rates or rate structure.

Please address comments regarding SCE’s proposal to the CPUC:

• Email comments to the CPUC at www.cpuc.ca.gov/docket, following the instructions provided. Reference proceeding number R2207005.
• Mail comments to the CPUC at CPUC Public Advisor, 505 Van Ness Avenue, San Francisco, CA 94102. Reference proceeding number R2207005.

For more information on submitting comments to the CPUC, please contact the CPUC Public Advisor at public.advisor@cpuc.ca.gov or 866-849-8390 (toll free).

March Remote, In-Person Public Forums

SCE also invites interested parties to public forums in March regarding the utility’s application to raise electricity rates. There will be two in-person and four remote public forums. The forums can be viewed via internet or listened to via phone using the information below. If you wish to make a public comment, please participate by phone using the phone number, passcode and instructions below. When it is your turn to speak, the operator will call your name in the order you signed up to speak.

Remote:

• Tuesday, March 5, and Wednesday, March 20, at 2 and 6 p.m.
• Phone number: 1-800-857-1917
• Passcode: 6032788#
• To comment: After entering passcode, press *1, unmute your phone and record your name
• Webcast: adminmonitor.com/ca/cpuc/

In person:

• Wednesday, March 20, at 2 and 6 p.m.
• Recreation Park Community Center, 4900 E. 7^th St., Long Beach, CA 90804

Click here to view the official notice of public participation hearings for Southern California Edison Company’s 2025 general rate case.

For more Village news, click on the tag “What’s Up in the Village” below.

Due to recent storms, a high number of rain leaks have been reported to Resident Services. If you have called previously, your service request has been recorded and a member of our maintenance team will contact you as soon as possible. If you are reporting a rain leak for the first time, call Resident Services at 949-597-4600 and press 1 when prompted.

For more Village news, click on the tag “What’s Up in the Village” below.

During a special meeting of the Village Management Services board of directors on Friday, February 9, the members of VMS Inc.—the boards of directors of Third Laguna Hills Mutual, United Laguna Woods Mutual and GRF—voted to expand residents’ employment opportunities with VMS Inc. 

The previous employment policy authorized qualified residents to hold part-time positions within the company; the new policy will also welcome full-time employment. 

Executive staff, working with the VMS board, is preparing full-time employment guidelines for residents. The new policy will take effect later this spring after guidelines are finalized.

Stay tuned for further updates regarding this exciting development in future “What’s Up in the Village” editions, CEO updates during regular open board meetings and more.

For more Village news, click on the tag “What’s Up in the Village” below.  

Have you ever wondered how the total assessments you pay in Laguna Woods Village stack up when compared to other active 55+ communities? With support of the VMS board of directors, the Financial Services Department has prepared a cost breakdown of various 55+ communities that compares average basic assessments, common-use amenities, total assessments, community locations, home values and amenities offered, and more. 

The data is telling—favorably for Laguna Woods Village. Third and United mutuals together are by far the largest representation, with 12,425 homes, compared to the next-largest community with half the number of homes and a total basic assessment that is more than twice that of United’s and almost twice that of Third’s.

Also, consider the following:

• Compare Third’s and United’s total and average basic assessments to other communities that are significantly smaller and offer far fewer amenities.
• Compare the number of homes in each community to put landscaping and maintenance/construction tasking into greater perspective.
• Certain utilities, such as trash, water, sewage and basic cable are included in Third’s and United’s total assessments.

Be sure to thoroughly review the entire comparison chart for more detailed insights.

Basic Assessment Information

Each year, the United, Third and GRF boards of directors determine monthly assessments required to fund operations, determine restricted fund contributions and set reserve fund contributions. Click here to read an article published December 8, 2023, that highlights basic assessment information and includes a graph of changes to monthly assessments for GRF, United and Third since 2014.

Click the orange Download PDF button below to download the comparison chart of communities for people 55 and older.

For more Village news, click on the tag “What’s Up in the Village” below.

Click Contact Us in the top right-hand corner of the Village website for general information, important phone numbers and more. A “What can we help you with?” online form (scroll to the bottom of the Contact Us landing page) allows you to make an inquiry to be answered by staff.

• Visit bit.ly/3uJZF7h to view the full phone list or click View Full Phone List at Contact Us.
• Visit bit.ly/2PXD8VV for a comprehensive list of frequently called numbers.
• Ask the concierge or a Resident Services representative at the Laguna Woods Village Community Center for a copy of frequently called numbers.
• Frequently called numbers are usually found in the Village Breeze, adjacent to the centerfold map.

Click the orange Download PDF button below to download the Village’s frequently called numbers document.

For more Village news, click on the tag “What’s Up in the Village” below.

AlertOC is a mass notification system designed to keep Orange County, California, residents and businesses informed of emergencies that may require immediate lifesaving actions.
By registering with AlertOC, time-sensitive voice messages from the county or city in which you live or work may be sent to your home, cell or business phone. Text messages may also be sent to cellphones.
AlertOC can send out messages to email accounts and TTY devices as well. AlertOC is operated by the County of Orange in collaboration with local cities.
Click the FAQs link at the top right-hand menu at alertoc.org to learn more.

Alert OC sends voice and/or text messages, emails and TTY alerts informing enrolled individuals of emergencies that may require immediate life-saving actions. Click here to create an account.

For more Village news, click on the tag “What’s Up in the Village” below.

Be sure to read the latest news and updates from the El Toro Water District’s (ETWD) winter 2024 newsletter. This edition features how to take advantage of California-friendly landscaping and rebates, information about the next community advisory group meeting, upcoming classes and workshops, and more.

Click the orange Download PDF button below to download and/or read the latest ETWD newsletter.

For more Village news, click on the tag “What’s Up in the Village” below.

As work on Interstate 5 (I-5) in Orange County continues, California Department of Transportation (Caltrans) has announced the closure of the I-5 El Toro Road southbound off-ramp this weekend from 11 p.m. Friday, Feb. 2, to 5 a.m. Monday, Feb. 5.

Click here to learn more about the project, view a list of closures as well as a detour map.

Caltrans will erect electronic message signs to notify drivers of the closure. Plan for additional travel time through the area. The work schedule is subject to change due to traffic incidents, weather, availability of equipment and materials, and construction-related issues.

For more information and updates, call or email the outreach team at 949-614-0202 or i5SouthCounty@octa.net.

For those with sensory disabilities requiring alternate formats (Braille, large print, sign language interpreter, etc.) and those needing information in a language other than English, please call Nathan Abler at 657-650-5146.

For more Village news, click on the tag “What’s Up in the Village” below.