Village Management Services has upgraded from CodeRED to Everbridge, a more advanced and widely used emergency notification platform that keeps residents informed during critical events.

About Everbridge

Everbridge is a trusted system used by cities and large communities nationwide to deliver emergency alerts during wildfires, power outages and other urgent situations. Messages can be sent quickly by text, email, phone and mobile push notification.

What You Need to Know

• Already enrolled in CodeRED? Your contact information has been transferred. No action is required to keep receiving alerts.
• Need to verify your details? Visit the resident portal at lagunawoodsvillage.com > Resident login or contact Resident Services at residentservices@vmsinc.org or 949-597-4600.
• New to the system? Enroll through the resident portal, fill out this form or complete a paper form available in the Community Center literature racks.

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At 10:16 a.m. on Thursday, October 16, millions of people across California and around the world will practice earthquake safety as part of International ShakeOut Day.

Residents are encouraged to take part in the statewide drill by practicing the “drop, cover and hold on” response. While the official time is 10:16 a.m., you may register for a ShakeOut drill for any day of the year and choose a time that works best for you. Participants in different locations can also join together through video conferencing.

For added preparedness, follow the Seven Steps to Earthquake Safety available at earthquakecountry.org/sevensteps.

Prepare Now

Before the next big earthquake, these four steps will better prepare you and your family to survive and recover quickly:

1. Secure your space by identifying hazards and securing moveable items.
2. Plan to be safe by creating your emergency plan and deciding how you will communicate.
3. Organize emergency supplies in convenient locations.
4. Minimize financial hardship by organizing important documents, strengthening your property and considering insurance coverage.

Survive and Recover

During and immediately following the next big earthquake is when your preparedness will make the greatest difference in how you and others survive and respond:

• Drop, cover and hold on or other recommended actions such as lock (wheels), cover and hold on if you feel shaking or get an alert.
• Improve safety after earthquakes by evacuating if necessary, helping the injured and preventing further injuries or damage.

After the immediate threat of the earthquake has passed, your preparedness will determine your quality of life in the weeks and months that follow:

• Reconnect and restore daily life by reuniting with others, repairing damage and rebuilding community.

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The Foundation of Laguna Woods Village has received a $50,000 grant from the Samueli Foundation’s Breakaway Fund to help residents with the cost of hearing aids. This support furthers the foundation’s mission of neighbors helping neighbors and makes it possible for more residents to stay connected and enjoy Village life.

Residents who may qualify can call Laguna Woods Social Services at 949-597-4267 to schedule a confidential appointment to review eligibility and insurance. Financial assistance may be provided with or to supplement insurance.

For more information, contact Social Services at 949-597-4267 or the foundation at 949-268-2246 or foundationlwv@gmail.com.

Untreated hearing loss can lead to isolation, depression and a higher risk of dementia. Hearing well means living well.

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A resident recently asked if it is safe to cancel West Coast Internet service after Ting installs fiber internet in their manor. While Ting technicians are actively installing fiber connections throughout Laguna Woods Village, residents must not cancel their West Coast Internet service at this time.

Although many manors are beginning to connect to the new fiber network, Ting is still in the process of building, testing and validating the system communitywide. This includes performing outage simulations and other technical procedures to ensure the network meets performance and reliability standards. During these periods, residents may need to rely on their existing West Coast Internet service to maintain connectivity.

Only after the entire network is verified and approved to meet all specifications will residents be notified that it is safe to discontinue West Coast Internet service. Based on current projections, this approval process is expected to take approximately one year.

Until then, residents are advised to maintain their West Coast Internet accounts to avoid service interruptions. Updates will be provided as the network rollout continues.

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Did you know that Laguna Woods is home to three of Orange County’s major watersheds? Aliso Creek, Laguna Coastal Streams and Newport Bay all play a vital role in channeling rainwater through local creeks and parks before it flows into the Pacific Ocean.

As water flows through these natural channels, it can carry pollutants such as trash, pet waste and pesticides that can harm wildlife, drinking water and coastal ecosystems. What we do here in the Village creates ripple effects that reach far beyond our community.

Here’s how you can help protect our watersheds:

• Always dispose of pet waste in covered bins, especially before it rains.
• Wash your car at a commercial car wash to prevent runoff into storm drains.
• Use pesticides sparingly and never before a forecasted rain event.
• Keep trash secured in covered containers. Need a replacement? Call CR&R at 949-625-6735.

Visit h2oc.org to explore watershed maps, videos and local conservation tips. By taking small steps, we can make a big difference right here at home.

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This past Wednesday, many residents noticed interruptions to their television service. The issue was traced to equipment managed by outside providers as several networks, including NBC Universal channels MSNBC and CNBC, transition from satellite delivery to IP delivery.

Engineers from Broadband Services and West Coast Internet, working in coordination with their counterparts, replaced the switch involved in this transmission process.

We appreciate residents’ patience as our VMS staff and partners completed these equipment replacements to ensure reliable viewing going forward.

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The City of Laguna Woods has introduced a new nonemergency coyote hotline for reporting sightings. This change ensures that Laguna Beach police dispatch remains available to respond to true emergencies.

New Nonemergency Hotline
Call 949-639-0501 and leave a message, or email coyotes@lagunabeachcity.net. All hotline messages are automatically forwarded to Laguna Beach/Laguna Woods Animal Services.

Quick Reference: Who to Call and When

• Imminent danger or attack: Call 9-1-1 immediately.
• Nonemergency coyote sighting: Call 949-639-0501 (leave a message) or email coyotes@lagunabeachcity.net.

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October is National Cybersecurity Awareness Month, a reminder that our digital choices affect our safety and privacy. As online threats become more sophisticated, staying informed is essential.

From checking email and managing finances to planning vacations, everyday tasks now carry digital risks. Understanding the latest scams and security tips can help you stay protected and confident online.

Begin with “Then & Now,” an online workbook that explains how security has evolved. It covers creating strong passwords, recognizing scams, securing your devices and more.

You can also explore:

• Social Security Scams: How to protect your identity and personal information
• Online Safety Tips: Practical advice to browse, shop and connect with confidence
• Vacation and Travel Security Tips: How to keep your devices and data safe while on the go

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The Third Laguna Hills Mutual and United Laguna Woods Mutual 2025 election ballot counts are complete. 

Third Mutual

Below are the results of the Third Mutual board elections in order of number of votes received. The top four candidates with the most votes will be seated on the Third Mutual board. The newly elected Third Mutual board members are S.K. Park, Steve Parsons, Peggy Moore and Reza Karimi.

• S.K. Park – 1165 total votes
• Steven Parsons – 1103 total votes
• Peggy Moore – 1030 total votes
• Reza Karimi – 899 total votes
• Egon Garthoffner – 809
• John Kelsall – 420
• Heydar Nazeri – 331

New Third board directors will be seated at the annual meeting on Friday, October 3, at 9:30 a.m. at the principal offices of the corporation at the Community Center at 24351 El Toro Road.

United Mutual

Below are the results of the United Mutual board elections in order of number of votes received. The top three candidates with the most votes will be seated on the United Mutual board. The newly elected United Mutual board members are Kathryn Bravata, Richard Hall and Anthony Liberatore.

• Kathryn Bravata – 1171 total votes
• Richard Hall –1062 total votes
• Anthony Liberatore – 998 total votes
• Alan Dickinson – 927 total votes

New United board directors will be seated at the annual meeting on Tuesday, October 14, at 9:30 a.m. at the principal offices of the corporation at the Community Center at 24351 El Toro Road.

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Planned and unplanned power outages can happen at any time. That is why VMS strongly recommends that all Village residents—especially those who depend on electricity to power medical equipment—register and visit the Southern California Edison (SCE) outages page to receive alerts and updates. 

How Outages Affect the Village

Please note that power outages may cause unexpected closures of pools, clubhouses and amenities.

Signing Up for Outage Alerts

• Residents can log in to their SCE account here and enroll to receive outage alerts via email. Those new to the SCE website can visit sce.com/outage-center/outage-alerts to enroll.
• To view current outage updates, visit the SCE Outage Center map and enter your address or zip code. Check the status of a scheduled maintenance outage here.
• Learn how to prepare for a power outage here.
• Per SCE’s mandate, residents should address all questions and concerns regarding the company’s work directly to the utility company. Visit sce.com or call SCE Customer Service at 800-655-4555.

Medical Baseline Allowance Program

Through its Medical Baseline Allowance program, SCE automatically contacts participants in the event of a Stage 3 Emergency rotating outage and provides those enrolled with an additional 16.5 kWh of electricity per day.

Click here to apply for the Medical Baseline Allowance program.

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