Measuring and Comparing VMS Success

Over the past several months, the VMS board of directors has been guiding VMS Inc. executive leadership through “benchmarking,” a process that compares an organization, its operations and/or processes with others in the same industry or in the broader marketplace. Benchmarking helps companies generate ideas for improving processes, approaches and technologies to reduce costs, strengthen customer satisfaction and provide a blueprint for continuous improvement.

After significant research and several reviews, the VMS Benchmarking Report – September 2024 is available to Laguna Woods Village members. The report aims to guide VMS’ efforts in improving performance, practices and strategic planning, and provide members with a greater understanding of VMS services and how its costs compare with similar organizations.

Report Research and Comparisons

The report compares services and costs of VMS Inc.’s nine departments with services provided by for-profit companies, government entities and age-restricted sister communities such as Leisure World Seal Beach and Rossmoor Walnut Creek. VMS staff research included budget and website reviews, interviews, quotes, service levels, requests for proposals and labor costs.

What the Results Say

The VMS Benchmarking Report – September 2024 highlights that services delivered by VMS are delivered at a lower cost than comparable organizations; greater service levels are commensurate with greater costs where applicable.                

Research showed that as a self-managed, member-owned, not-for-profit company, VMS holds distinct advantages over the entities analyzed, including cost control, service levels and economies of scale. Other advantages include member engagement, flexibility and responsiveness to member needs, and members’ ability to prioritize transparency and accountability. 

Read the Full Report Here

If you seek to broaden your knowledge of VMS Inc.-provided services and see how the company stacks up against similar organizations, click यहाँ to view and/or download the complete VMS Benchmarking Report – September 2024. The report is also located at lagunawoodsvillage.com > Documents > VMS.   

Further details and synopses of the report can be found in the VMS board section of upcoming editions of the Village Breeze magazine.

गांव की अधिक खबरें जानने के लिए नीचे दिए गए “गांव में क्या हो रहा है” टैग पर क्लिक करें।

सितम्बर/अक्टूबर 2024 विलेज ब्रीज़

The cover of the September/October Village Breeze features a vintage snapshot that captures Clubhouse 1 in the very early days of the Village.

इस मुद्दे के भीतर

  • Meet department leaders who oversee VMS General Services and Broadband Services.
  • Dive into a recap of 1964, the year the community opened in Laguna Hills.
  • Learn more about the story behind Laguna Woods Village.
  • Get a taste of South Orange County’s ranching era through the Moulton Museum.
  • Explore tips for smart TVs, streaming content and getting the most out of your viewing experience.
  • अपने निदेशक मंडल से अद्यतन जानकारी पढ़ें।

गाँव की हवा कहाँ मिलेगी?

विलेज ब्रीज़ को संयुक्त राज्य डाक सेवा के "एवरी डोर डायरेक्ट" कार्यक्रम के माध्यम से हर जागीर तक पहुँचाया जाता है। हालाँकि, अगर आपके घर तक डिलीवरी नहीं पहुँच पाती है, तो पूरे विलेज में इसकी प्रतियाँ उपलब्ध हैं:

  • क्लबहाउस 1, 2, 4, 5, 7 कार्यालय
  • सामुदायिक केंद्र: निवासी सेवाएँ, कंसीयज डेस्क, फिटनेस सेंटर, मनोरंजन कार्यालय
  • घुड़सवारी केंद्र कार्यालय
  • गार्डन सेंटर 2 कार्यालय
  • गोल्फ प्रो शॉप, पार 3 कार्यालय
  • टेनिस क्लब हाउस
  • गांव का पुस्तकालय

अधिक विलेज समाचारों के लिए नीचे दिए गए टैग “द विलेज ब्रीज़” पर क्लिक करें।

Wildfire and Air Quality Alerts

Wildfire is scary—particularly when it’s close to home, like the Airport Fire. The best way for OC residents to stay up to date on local fire events is to visit the Orange County Fire Authority at OCFA.org or follow them at x.com/OCFireAuthority. Find additional information about all California wildfires at fire.ca.gov/incidents.

Be sure to enroll in the county’s mass notification system, Alert OC, to receive updates at ocgov.com/about-county/emergency. By registering with AlertOC, time-sensitive messages may be sent to your home, mobile or business phone. Text messages may also be sent to mobile phones and email accounts.

OC Smoke-Related Health Advisory

The OC Health Care Agency (HCA) has issued a health advisory due to smoke drift from local wildfires. The health advisory follows a wildfire smoke advisory for parts of Southern California from the South Coast Air Quality Management District (AQMD), which indicates unhealthy air quality for parts of Orange County. The HCA urges individuals in smoke-impacted areas to exercise caution and avoid unnecessary outdoor activity.
“Individuals with heart and respiratory diseases, older adults, children and pregnant women are among those who can be most directly affected by smoke exposure,” said County Health Officer Dr. Regina Chinsio-Kwong. “Air pollution levels from the fire can change rapidly, depending on weather conditions, so we especially recommend that individuals in these higher-risk groups limit outdoor activity and physical exertion until the situation is over.”

Other recommendations include:

  • Keep home windows and doors closed, and use your air conditioner on recirculate mode, if available, to limit the intake of outdoor air and keep your home comfortable.
  • Keep your mouth and nasal passageways moist by drinking lots of water to help your body filter out potentially harmful particles in the smoke.
  • Contact your health provider if you have symptoms such as chest pain, chest tightness, shortness of breath or severe fatigue. Those who have not been previously diagnosed with lung or heart disease may begin having problems in smoky conditions.  
  • Those with asthma should follow an asthma management plan, making sure to have at least a five-day supply of asthma medication on hand.

For more information on the smoke advisory visit the AQMD website

गांव की अधिक खबरें जानने के लिए नीचे दिए गए “गांव में क्या हो रहा है” टैग पर क्लिक करें।

Light Up Hope OC’

As part of its ongoing commitment to raising awareness and spreading hope, the OC Health Care Agency (HCA) announces the return of the “Light Up Hope OC” campaign during the month of September for Suicide Prevention Month. The campaign aligns with the statewide “Strive for Zero” initiative, an effort to prevent suicides. The County of Orange will light up county administration buildings in teal and purple, the official colors of suicide prevention.
“Light Up Hope OC shows the county’s commitment to suicide prevention for all and especially for at-risk populations hardest hit by suicide deaths, historically, like veterans, older adults, members of the LGBTQ+ community and immigrant populations,” said Board of Supervisors Chairman Donald P. Wagner, Third District, who emphasized that help is available. “If you or someone you know are struggling with suicidal thoughts, please call 9-8-8, or visit lightuphopeoc.com for resources.”
“Even one suicide is one too many,” said Dr. Veronica Kelley, HCA Director. “Through the ‘Light Up Hope OC’ campaign, as well as the ongoing efforts of the HCA’s Office of Wellness and Suicide Prevention, we are striving for zero suicides in Orange County. We all play a role in preventing suicide. I encourage our OC community to support one another in prioritizing mental wellness and not be afraid to talk about suicide prevention with loved ones who may be struggling.” 

अधिक जानकारी और संसाधनों के लिए

Learn more about the warning signs of suicide or the “Light Up Hope OC” campaign at lightuphopeoc.com.

For immediate assistance or support, call the National Suicide Prevention Lifeline at 9-8-8. For additional resources visit ocnavigator.org या कॉल करें 855-OC-LINKS.

गांव की अधिक खबरें जानने के लिए नीचे दिए गए “गांव में क्या हो रहा है” टैग पर क्लिक करें।

Color the United Mutual World

On Thursday, September 19, at 9:30 a.m. in the Community Center board room, the United Architectural Control and Standards Committee (ACSC) will discuss potential changes to the mutual’s exterior paint color palette. This is an opportunity to help shape the look and feel of your community, and attendance, participation and feedback are encouraged. 

गांव की अधिक खबरें जानने के लिए नीचे दिए गए “गांव में क्या हो रहा है” टैग पर क्लिक करें।

Cheers to 60 Years!

This Monday, September 9, at Clubhouse 2, from 5 to 7:30 p.m., celebrate the Village at 60 with entertainment by the Woods Combo, giveaways and the many volunteers and partners who help make our community the special diamond jewel you love. In the Clubhouse 2 ballroom area, enjoy displays and meet representatives from:

  • Laguna Woods History Center, Foundation of Laguna Woods, Village Community Fund, Thrive
  • GRF, United Mutual, Third Mutual and Mutual No. Fifty (The Towers) boards
  • VMS Recreation, Security (with the Disaster Preparedness Task Force), Social Services, Transportation, Landscaping, Media and Communications
  • City of Laguna Woods, El Toro Water District, CR&R
  • Moulton Museum and Saddleback Emeritus and the Age Well Florence Sylvester Senior Center

MemorialCare, celebrating its 50वां anniversary and longstanding relationship with the Village, will join as party sponsor with free swag and healthy treats, displays, free ice cream, free chair yoga (at 5:15, 5:40 and 6:05 p.m.—and free yoga mats while supplies last) a health insurance/Medicare expert to answer questions and more!

Great Food and Beverage Options

Hot dogs, burgers, chicken wraps, chips and sodas will be available for purchase from 19 Restaurant at the back patio grill, and Killer Tacos food truck will also be on site for additional food purchases (with vegetarian options). The GRF no-host bar will be on site with a signature cocktail and other beverages. No outside alcohol is permitted.

Front and back patio seating at Clubhouse 2 will be limited, so attendees are welcome to bring lawn chairs.

Free Shuttle Service

Transportation will provide complimentary shuttle service to and from Clubhouse 7, the Community Center and the employee parking (off Campo Verde) to accommodate Clubhouse 2 parking overflow. Buses will run from 4:30 to 8 p.m.

Village Merch Available for Sale

Recreation will be selling Village merch at its table near the Clubhouse 2 office.

Looking forward to seeing you there!

अधिक जानकारी के लिए, ईमेल करें recreation@vmsinc.org.

गांव की अधिक खबरों के लिए नीचे दिए गए टैग "गांव में क्या चल रहा है" पर क्लिक करें।

Hazardous Weather Ahead

The National Weather Service has issued an excessive heat warning through 8 p.m. on Monday, September 9, for Orange County areas, with forecast temperatures ranging from the mid-90s to 106 degrees.

Where and How to Cool Down

If you need a break from the heat, visit a Village facility to enjoy cooler temps. यहाँ क्लिक करें to view/download facility hours and telephone numbers. Contact each clubhouse office for extended hours, as facilities may be open later due to scheduled events, with the exception of the Clubhouse 4 lounge. 

क्लिक यहाँ for a list of cooling centers throughout Orange County. Scroll to Irvine, Laguna Beach, Laguna Hills, Laguna Woods and Lake Forest.

Avoid Heat-Related Illness

  • Remain hydrated. Drink plenty of fluids, especially water, even when not thirsty; drink sports drinks (in moderation with water) to help replace electrolytes lost during exercise. Avoid sugary, alcoholic, and very cold drinks. Eat plenty of fruits and vegetables.
  • Keep outdoor activity short. Try to stay covered and cool in a shaded area if you can.
  • Avoid using your oven or stovetop. Eat cold dishes, salads, sandwiches, fruit, etc.
  • पूर्वानुमान देखें. Always know what to expect from the weather so you can dress appropriately and plan your day accordingly. Plans should allow for an easy escape from the outdoors when heat becomes extreme.
  • ढीले-ढाले, हल्के कपड़े पहनें।
  • Don’t forget pet care. Provide plentiful water at home and on the go during drives and walks Never leave pets in your car.
  • Do not rely exclusively on indoor fans. If you do not have air conditioning, seek activities inside air-conditioned buildings or at शीतलन केंद्र.
  • पुकारना 9-1-1 if you experience throbbing headache, dizziness and light-headedness; lack of sweating; red, hot and dry skin; muscle weakness or cramps; nausea and vomiting; rapid heartbeat; rapid or shallow breathing; confusion, disorientation or staggering; or seizures.
  • For more information from the Centers for Disease Control and Prevention about avoiding heat-related illness, visit cdc.gov/extreme-heat/prevention.

गांव की अधिक खबरों के लिए नीचे दिए गए टैग "गांव में क्या चल रहा है" पर क्लिक करें।

के-टेल ऑल-स्टार्स टोटली 70s शो

क्लब हाउस 3, प्रदर्शन कला केंद्र
शनिवार, 5 अक्टूबर, 2024
शाम 7:30 बजे
आरक्षित सीटें $20/25/$30

संगीत, पुरानी यादों और थोड़े से नृत्य से भरी एक शानदार रात के लिए हमारे साथ जुड़ें, जब के-टेल ऑल-स्टार्स आपको 1970 के दशक के एक यादगार साउंडट्रैक के सफ़र पर ले जाएँगे। अब समय है झूमने का! तो, अपने पसंदीदा बेल बॉटम पैंट पहनिए, मूड रिंग लगाइए, और अपने फराह फॉसेट के पोस्टर लगा लीजिए क्योंकि के-टेल ऑल-स्टार्स आ रहे हैं। और इसका सिर्फ़ एक ही मतलब हो सकता है... 70 का दशक वापस आ गया है!

टिकट PAC में बिक्री के लिए उपलब्ध हैं। अधिक जानकारी के लिए बूमर्स क्लब से 949-415-8030/info@boomerslcub.org पर संपर्क करें।

नीचे इवेंट फ़्लायर देखें।

पर्यावरण के अनुकूल पिकअप समाधान

लगुना वुड्स विलेज में, वीएमएस इंक. अपनी सेवाओं को बेहतर बनाने और स्थायित्व को बढ़ावा देने के लिए लगातार प्रयासरत है। हाल ही में कतरनों के संग्रहण के अनुरोधों में हुई वृद्धि को देखते हुए, लैंडस्केपिंग सेवा विभाग के कर्मचारी कार्यकुशलता बढ़ाने और लागत कम करने के नए तरीके खोज रहे हैं। विभाग की नवीनतम पहल, कतरनों के संग्रहण के लिए पर्यावरण-अनुकूल समाधानों पर केंद्रित है, जो कैलिफ़ोर्निया एसबी 1383 के अनुरूप है, जो सभी समुदायों के लिए व्यापक जैविक अपशिष्ट सेवाओं को अनिवार्य बनाता है।

चुनौती

एसबी 1383 के कार्यान्वयन के बाद से, गाँव में कतरनों के संग्रहण अनुरोधों में उल्लेखनीय वृद्धि देखी गई है। अकेले 2023 में, लैंडस्केपिंग सेवाओं ने 661 इकाइयों से लगभग 2,000 अनुरोधों का निपटान किया। सेवा अनुरोधों की इस उच्च मात्रा, विशेष रूप से बढ़ते मौसम के दौरान, परिचालन लागत और रसद संबंधी चुनौतियों में वृद्धि का कारण बनी है। हमारी वर्तमान प्रणाली, जिसमें कतरनों के ढेरों को मैन्युअल रूप से एकत्रित और निपटाना शामिल है, तेजी से महंगी और समय लेने वाली होती जा रही है।

नए विकल्पों की खोज

इन चुनौतियों का समाधान करने के लिए, भूनिर्माण विभाग ने एक अभिनव समाधान का परीक्षण करने के लिए एक पायलट कार्यक्रम प्रस्तावित किया है: 25-गैलन नॉन-वोवन बाल्टियाँ। ये पर्यावरण-अनुकूल बाल्टियाँ पारंपरिक प्लास्टिक के डिब्बों का एक विकल्प हैं और कई लाभ प्रदान करती हैं:

  • बढ़ी हुई दक्षता: पिकअप समय और लागत को कम करना, और कर्मचारियों को संसाधनों को अधिक प्रभावी ढंग से आवंटित करने की अनुमति देना।
  • पर्यावरणीय प्रभावगैर-बुने हुए बाल्टियों का उपयोग करके, गांव प्लास्टिक कचरे को कम करने में योगदान देता है और पर्यावरण-अनुकूल प्रथाओं का समर्थन करता है।
  • निवासी संतुष्टिनिवासियों को क्लिपिंग के लिए सुविधाजनक और कार्यात्मक समाधान प्रदान करना, सेवा उत्कृष्टता के प्रति VMS Inc. की प्रतिबद्धता के अनुरूप है।

पायलट कार्यक्रम विवरण

पायलट कार्यक्रम उन 300 इकाइयों पर केंद्रित होगा जो कतरनों के उठाव का सबसे अधिक बार अनुरोध करती हैं। इनमें से प्रत्येक इकाई को अपनी कतरनों के लिए एक गैर-बुना बाल्टी दी जाएगी। कर्मचारी इस नए दृष्टिकोण की प्रभावशीलता की निगरानी करेंगे, दक्षता और लागत बचत में सुधार का मूल्यांकन करेंगे। बाल्टी प्राप्त करने से पहले, पायलट के लिए चुनी गई प्रत्येक इकाई को कार्यक्रम की रूपरेखा वाला एक पत्र प्राप्त होगा।

पायलट कार्यक्रम के लाभ

पायलट कार्यक्रम जल्द ही शुरू होने वाला है, और हम आपको इसकी प्रगति और परिणामों से अवगत कराते रहेंगे। वीएमएस का मानना है कि यह पहल न केवल वर्तमान चुनौतियों का समाधान करेगी, बल्कि हमारे समुदाय में स्थायी प्रथाओं के लिए एक मिसाल भी स्थापित करेगी।

अपडेट के लिए बने रहें और हमारी हरित अपशिष्ट क्रांति का हिस्सा बनें!

अधिक ग्राम समाचारों के लिए नीचे दिए गए “लैंडस्केप” टैग पर क्लिक करें।

महत्वपूर्ण वाहन अनुस्मारक

To help ensure community safety, maintain availability of resident parking spaces and prevent overcrowding, residents must register all vehicles by bringing a current registration to Resident Services.

Residents who wish to purchase an RFID for $25 must drive their vehicle to the Community Center at 24351 El Toro Road. Click यहाँ for more information about RFID decals and how they simplify Village gate entry.

For those residents who plan to be away for more than one week, they must contact the Security Services Department at 949-580-1400 to add their vehicles to the “Safelist” or “Do not cite” list. 

Please note that non-resident vehicles are ineligible for extended parking privileges. Unregistered vehicles may be cited. 

For questions or assistance with vehicle registration, call Resident Services at 949-597-4600. Thank you for your cooperation in keeping our community secure.

गांव की अधिक खबरों के लिए नीचे दिए गए टैग "गांव में क्या चल रहा है" पर क्लिक करें।

लाइव चैट (विंडो बंद करने के लिए क्लिक करें)