The Department of Resident Services is pleased to announce that it will reopen for normal business hours, 8 a.m. to 5 p.m. Monday through Friday, on Tuesday, February 15, and looks forward to serving you in person.

But remember, you don’t have to wait in line at Resident Services. There are many tasks you can accomplish from the comfort, safety and convenience of your own home! 

• 處理信用卡付款、提交服務請求、檢查帳戶餘額、列印帳戶報表、更新緊急聯絡人以及查看居民和車輛信息 portal.lagunawoodsvillage.com. 
• 透過 DwellingLive 為客人登記每日通行證和過夜停車許可證，全天候 24/7/365 lagunawoodsvillage.com/passes 或在 Google Play 或 App Store 下載應用程式。 
• View frequently called Laguna Woods Village numbers at lagunawoodsvillage.com/contact.  
• Email your questions or schedule an appointment at residentservices@vmsinc.org.

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Love is in the air, and the Recreation and Special Events Department is pleased to offer a special Valentine’s Day event Monday, February 14, at Clubhouse 5, with dinner catered by Martinez and entertainment provided by Close Harmony.

Martinez’s dinner menu features your choice of prime rib or salmon Florentine, baked potato with chives and sour cream, rolls and butter, chocolate mousse cake with strawberry slices, coffee and tea. Doors open at 5 p.m., dinner and the GRF no-host bar begin at 5:30 p.m. Tickets, which are $44 per person, are on sale now in the Clubhouse 5 office. 

Call 949-597-4382 or email recreation@vmsinc.org for more information.

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拉古納伍茲和拉古納伍茲村的新垃圾清運公司 CR&R Inc. (CR&R) 想與居民分享一封信，提供有關廢物和回收服務近期轉變的最新情況，並解決在此期間遇到的一些挑戰，包括 COVID-19 的影響、錯過收集、服務延遲以及與客戶服務人員交談的長時間等待。

此外，CR&R 表示，它理解人們對有機回收計劃成功的渴望，並堅信隨著更多 CR&R 員工康復並重返工作崗位，未來幾週將會緩解這一困境。 

點此閱讀 CR&R 的來信.

請勿移動有機回收箱

CR&R 最近收到多起投訴，稱居民將綠色垃圾車放在自家車裡，以便將其移至其他地點。請勿將有機垃圾回收車從其預定位置移走。有機垃圾的成功路線規劃和收集取決於拉古納伍茲市和 CR&R 開發的網路地圖，居民可以參考該地圖來找到離自己最近的有機垃圾車。

哪裡可以找到有機回收箱

要查看有機回收車位置，請訪問 cityoflagunawoods.org/LWVorganics 造訪有機購物車位置的互動式地圖或造訪可列印的地圖。

如果您對垃圾、回收和有機物回收有疑問、擔憂或要求，請發送電子郵件至 CR&R LagunaWoods-Recycles@CRRmail.com 或致電 949-625-6735. 

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Today, previous VMS Chief Operating Officer Siobhan Foster assumed the position of CEO/General Manager upon Jeff Parker’s retirement on February 3. As VMS moves forward, Foster expressed her excitement at the opportunity to lead the company.

“One of my main goals is to strive every day to inspire the organization and the Village community with a positive, service- and results-oriented approach,” says Foster. “Further, I am eager to guide VMS’ talented team as we work to enhance the customer experience and quality of Village life for all who live here. While this is no small endeavor, VMS’ exceptional senior management will set the example and focus team efforts on our simple yet profound guiding force—a commitment to excellence and a dedication to service. My tenure as VMS’ COO has earned me a reputation of a “woman of action” among directors from GRF, Third, United and VMS boards, and I, along with the entire VMS team, am poised to take customer care and service delivery to greater levels.” 

Please see below to view VMS’ modified organizational structure. 

• Carlos Rojas joined the CEO’s Office as Director of Operations. He will be working closely with the Departments of General Services, Landscaping Services, Security Services and Maintenance and Construction focusing on responsiveness and enhancement of customer experience and service delivery in these key areas.
• Catherine Laster assumed the position of Services Manager, and will oversee Corporate Secretaries, Records Management, Community Services and Operational Audits. Catherine also will assist the Department of Recreation and Special Events with the pandemic-related challenges it continues to face and in enhancing the department’s service and financial sectors
• Steve Hormuth assumed the permanent Director of Financial Services role; Jose Campos assumed a newly created Assistant Director position, focusing on financial planning and processes. Steve and Jose’s proactive and positive leadership will help shape financial health of the Village moving forward

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康樂及特別活動部欣然宣布，匹克球/板網球照明計畫即將完工。 2月3日（星期四），照明承包商Ferandell安裝了新的附加燈具。目前僅剩幾個項目，例如安裝參數電線管、電線佈線、完成電源連接以及測試。該部門預計下週末即可投入使用。   

另外，請記住，現在無需透過 Kourts 線上預訂系統預訂球場，即可享受精彩的匹克球比賽。如有疑問，請發送電子郵件至娛樂和特別活動部門辦公室： 娛樂@vmsinc.org. 

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如果您熱愛這個村莊並且願意與他人分享它的許多美好品質，您可能想考慮成為一名導遊志願者，在 GRF 支持和 VMS 協調下，為潛在居民和新居民帶領互動社區遊覽。

村莊導覽員是經過培訓的當地志願者，他們是村莊與渴望探索社區精彩的遊客之間的重要紐帶。 GRF 和 VMS 正在尋找熱情的志工加入我們敬業的導覽員隊伍，他們將為遊客提供信息，並提升他們對這個美好社區的第一印象。

作為社區外展計劃的一部分，村莊導遊將帶領遊客進行有趣且內容豐富的遊覽，從社區中心開始，熱情歡迎遊客，觀看短片，參觀社區中心，最後乘坐巴士遊覽（乘坐村莊巴士），並在選定的景點停留。

準講解員將參加培訓課程，並觀察經驗豐富的講解員的講解工作。目前，新晉志願講解員預計每六至八週帶領一次參觀。 

如果您想結識新朋友並為您熱愛的社區服務，請立即申請成為村莊解說員志工！

如需了解更多信息，請 請向 Ellyce Rothrock 發送電子郵件，地址為 Ellyce.Rothrock@vmsinc.org。

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GRF Broadband Services finalized the removal of analog television programming in 2018, but challenges remain for residents without a set-top box. Many with digital televisions plugged directly into the coaxial cable wall outlet may experience channels showing up at the wrong number and the need to rescan for missing channels. 

Residents with digital televisions might need to rescan their channels to get them to map to the correct channel number. Not all make and models are the same, so refer to your specific users guide for instructions. You can find instructions about how to do this for three of the leading television manufacturers here:

• Samsung TV
• Sony TV
• Vizio TV

However, the best solution available is to rent a set-top box for $13.25 per month, which will immediately provide the following benefits:

• Channels will map to the correct number
• No more rescans when changes are made
• Enjoy an interactive guide to replace Channel 3
• Use whole-number channels, not subchannels

For questions or information about renting a set-top-box, please contact Broadband Services at 949-837-2670 or visit lagunawoodsvillage.com/amenities/media-services/cable.

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娛樂和特別活動部很高興宣布表演藝術中心 2022 年的演出季。   

• 史蒂薇·尼克斯的幻覺，3月12日。 以最真實的聲音向 Stevie Nicks 和 Fleetwood Mac 致敬，演奏 70 年代和 80 年代的熱門歌曲—門票現已開始販售！
• 黑市信託，4月2日。 來自洛杉磯的美國傳統流行/聲樂爵士樂隊，融合了美國傳奇歌手和聲樂團體的聲音—門票現已開始販售！
• 被藍調蒙蔽了雙眼，5月14日。 一支強大的藍調樂隊，致力於演奏芝加哥風格的西海岸藍調，並融入一些德州洗牌音樂以及一些經典的鄉村搖滾和查克·貝裡音樂
• SouthBound 公司，7月9日。 帶來最精彩的經典搖滾樂隊，包括 Skynyrd & Frynds、The Buddy Holly Review 和 Born on the Bayou
• 女王國，8月20日。 西海岸持續時間最長、最真實、服裝最齊全的皇后樂隊復古演唱會重現 
• 朗斯塔特復興，9月17日。 向琳達·朗斯塔特致敬的首演，由七人組成的樂隊為您帶來朗斯塔特作品的原汁原味
• 齊柏林飛船是誰，10月1日。 一支樂隊，兩首向 The Who 和 Led Zeppelin 致敬的標誌性歌曲
• 除夕，12月31日。 在 PAC 舉辦一場特別演出來迎接新年。

門票因演出而異，演出前90天開始販售。訪問 tickets.lagunawoodsvillage.com 建立帳戶，在家輕鬆購買並列印 PAC 門票。沒有印表機？沒問題！請在售票處出示您購買門票的智慧型手機截圖，或在結帳時選擇在 PAC 售票處取票。您也可以在 PAC 售票處購買門票，售票處開放時間為週一、週三和週五上午 9 點至中午 12 點。 

點擊下方橘色的「下載PDF」按鈕，即可查看/下載 PAC 2022 年賽季宣傳單。更多信息，請致電 949-597-4288 或發送電子郵件至 entertainment@vmsinc.org。

欲了解更多村莊新聞，請點擊下面的標籤「村莊裡發生了什麼事」。