Frequently Asked Questions

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For all your Resident Services' needs, please select from the following list of options.

Sales & Leasing General Info Residents Clear Filters

Sales & Leasing

Comprehensive information regarding resale and leasing of properties within Laguna Woods Village can be found on the Sales & Leasing page.
Comprehensive information regarding resale and leasing of properties within Laguna Woods Village can be found on the Sales & Leasing page.
Comprehensive information regarding resale and leasing of properties within Laguna Woods Village can be found on the Sales & Leasing page.

If you are interested in exploring ownership or leasing opportunities here at Laguna Woods Village, please contact any of the qualified independent real estate professionals who specialize in Laguna Woods Village. Many can be found by performing an internet search.

For those who are considering making our community a home, we provide scheduled Docent Tours.

Click here to reserve your seat for the tour. The bus holds up to 17 people so please plan in advance.

Or, you can take a tour of Laguna Woods Village on your computer! Click here to watch our online video overview.

Comprehensive information regarding resale and leasing of properties within Laguna Woods Village can be found on the Sales & Leasing page.

General Info

To maintain a safe and secure community, authorization is required to enter the gates of Laguna Woods Village. Guests can only be registered for gate clearance by a current resident in good standing. Residents are able to register guests via phone or email 24 hours a day, 7 days a week. Residents must provide their last name, manor number and resident ID in order for a guest to be registered and allowed entrance. There are several types of passes recognized within the community that can be issued, such as Annual Passes, Business Passes, Non Resident Owner Passes and Overnight Parking Permits (for any non-resident vehicle to be parked in the community overnight). For more information, click here or contact Resident Services @ (949)597-4600.

Residents

We welcome you to Laguna Woods Village! A new resident orientation is an informational session providing new residents with an opportunity to become acquainted with the operating rules and to talk with a board member who represents your mutual. Some of the topics discussed during these sessions include the resident portal, the Resident Services Department, DwellingLive 24/7/365 gate-access, HO-6 insurance, maintenance and service requests, manor alterations processes, how to get involved in the community and much more.

1. Sign up for the next New Resident Orientation here.

2. View move-in guidelines here.

3. View more information about Resident Services, or to sign up to use the resident portal or DwellingLive, click here.

4. Sign up for CodeRED, the notification system used to deliver critical information to residents via phone, email and/or text in the event of an emergency, click here.

Residents can contact Resident Services to process/schedule or report any trouble or maintenance requests such as Trash pick-up, Plumbing, Landscaping, Cracks in Concrete, Rodent/Insect problems or Tree & Shrub Pruning requests. To place a maintenance requests or obtain more information, click here or contact Resident Services @ (949)597-4600.

A comprehensive phone list for all departments is available on the Contact page.

Important Numbers

Fire, Police, Medical Emergency 911
Security Communications (24/7) 949-580-1400
Community Access 949-597-4600   
General Information 949-597-4600
General Manager 949-597-4265   
Resident Services 949-597-4600   
Compliance Hotline (Anonymous) 949-268-2255
Village Bus System 949-597-4659

The GRF decal program is discontinued. Please call Resident Services at 949-597-4600 to obtain an RFID tag for your vehicle for easy accsss through the gates.
To maintain a safe and secure community, passes are required to enter the gates of Laguna Woods. Residents may register up to 5 permanent guest as well as call in temporary guests which will be issued a pass allowing them entry to the community. There are several other types of passes recognized within the community as well, such as Business Passes, Non Resident Owner Passes, Overnight Parking Passes (for any non-resident vehicle to be parked in the community overnight), etc.… For more information, click here or contact Resident Services @ (949)597-4600.
Generally, when a new resident received their ID cards, they may not yet be activated for entry to the Clubhouses, Gyms, or other areas of the community. Residents will need to come in to the Community Center and see a Resident Services Representative to activate their ID Card. For more information, please contact Resident Services @ (949)597-4600.
Comprehensive information regarding resale and leasing of properties within Laguna Woods Village can be found on the Sales & Leasing page.
Assigned parking is available to Laguna Woods Residents for RVs and Golf Carts which is subject to annual cost. Residents requiring RV parking should refer to the information on our Security Services page or leave a message @ (949)268-2284. Residents wanting more information regarding Golf Cart Parking should contact Resident Services @ (949)597-4600.

"We love it here. This is the only place I would move because it is similar to Hawaii. There are lots of things to do right here – all within a safe, gated community."

- Kathy Ioki

"There are people from all over with all kinds of interests so depending on what your interests are, you can find somebody to do anything with."

- Ruth Morehouse

"It started out as a visit to Laguna Woods Village and now this is where I want to spend the rest of my life."

- George Stein