Resident Services is always ready to assist you, but for faster service, consider calling during off-peak hours from 1 to 4 p.m., Tuesday through Friday. Call volume is highest on Mondays and weekday mornings between 9 a.m. and 1 p.m. Or, you can always email residentservices@vmsinc.org.
Skip the Line and Use the Resident Portal
Did you know you can handle many Resident Services tasks from home anytime day or night? Save time, avoid lines and take care of the following online:
Register guests and request overnight parking permits 24/7 at lagunawoodsvillage.com/passes or via the dwellingLIVE app (available on Google Play and the App Store).
访问 portal.lagunawoodsvillage.com 到：
- Pay by credit card
- 提交服务请求
- View account balances
- 打印账户报表
- 更新紧急联系人
- Review resident and vehicle information
Need help getting started? Click here for a step-by-step portal tutorial.
Need Help With a Manor Issue?
If you experience a leak, backup or other issue at your manor:
- During business hours (Monday–Friday, 8 a.m. to 5 p.m.):
- Call Resident Services at 949-597-4600.
- After hours, weekends or holidays:
- 请致电安全服务部门 949-580-1400, and staff will dispatch the appropriate team to assist you.
Frequently Called Village Phone Numbers
访问 lagunawoodsvillage.com/contact.
欲了解更多村庄新闻，请点击下面的标签“村庄动态”。
