Resident Services is always ready to assist you, but for faster service, consider calling during off-peak hours from 1 to 4 p.m., Tuesday through Friday. Call volume is highest on Mondays and weekday mornings between 9 a.m. and 1 p.m. Or, you can always email residentservices@vmsinc.org.
Skip the Line and Use the Resident Portal
Did you know you can handle many Resident Services tasks from home anytime day or night? Save time, avoid lines and take care of the following online:
Register guests and request overnight parking permits 24/7 at lagunawoodsvillage.com/passes or via the dwellingLIVE app (available on Google Play and the App Store).
Visit portal.lagunawoodsvillage.com to:
- Pay by credit card
- Submit service requests
- View account balances
- Print account statements
- Update emergency contacts
- Review resident and vehicle information
Need help getting started? Click here for a step-by-step portal tutorial.
Need Help With a Manor Issue?
If you experience a leak, backup or other issue at your manor:
- During business hours (Monday–Friday, 8 a.m. to 5 p.m.):
- Call Resident Services at 949-597-4600.
- After hours, weekends or holidays:
- Call Security Services at 949-580-1400, and staff will dispatch the appropriate team to assist you.
Frequently Called Village Phone Numbers
Visit lagunawoodsvillage.com/contact.
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