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How Are We Doing?

Please take this quick survey to help shape the future of your community.


PLEASE NOTE: This form is for general suggestions and feedback only. It is not monitored for emergencies or time-sensitive issues. Do not use this form to report injuries, hazards or urgent matters. Please contact Resident Services directly at 949-597-4600. By submitting this form, you acknowledge it is not a formal complaint or incident report.

Your feedback helps improve services and communication across Laguna Woods Village. All responses are confidential. You may complete one survey per resident. No Village ID required. Results will be shared with management and board members, and be used to guide service enhancements.

Your Voice Matters

1. How long have you lived in Laguna Woods Village?(Required)
2. Overall, how satisfied are you with the services provided by VMS in the past year?(Required)
3. Which VMS services have you used in the past year?(Required)
(Select all that apply.)
4. Thinking of the services you used, how would you rate the staff’s helpfulness and follow-through?(Required)
5. How do you prefer to receive Village updates and information?(Required)
(Select your top three.)
6. Do you feel well informed about Village news and services?(Required)
7. In the past year, do you feel Village services have improved, stayed the same or declined?(Required)
(Write your comment below. We read every response.)
(If yes, please include your name and preferred contact method.)

PLEASE NOTE: This form is for general suggestions and feedback only. It is not monitored for emergencies or time-sensitive issues. Do not use this form to report injuries, hazards or urgent matters. Please contact Resident Services directly at 949-597-4600. By submitting this form, you acknowledge it is not a formal complaint or incident report.
This field is for validation purposes and should be left unchanged.

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