Improved Mutual Consent Tracking

As part of Village Management Services’ ongoing effort to provide residents with the best customer service experience possible, the Maintenance and Construction Department and the Manor Alterations Division are pleased to announce the launch of a new real-time mutual consent status update log.

Residents and contractors alike can access the mutual consent status update log here or by visiting the Manor Alterations Division landing page (lagunawoodsvillage.com > Residents > Manor Alterations) and clicking “mutual consent application status.” Residents can obtain even more detailed information by logging in to the resident portal at portal.lagunawoodsvillage.com.

In addition to this new capability to provide up-to-the-minute status updates for mutual consent applications, VMS anticipates significantly shorter mutual consent application processing times. 

We look forward to receiving your feedback regarding this quick, easy and informative resource. Please contact Manor Alterations at 949-597-4616 or alterations@vmsinc.org with comments, suggestions and questions.
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