Privacy Policy
Effective date: January 15, 2025
This privacy policy outlines how Laguna Woods Village (“we,” “our” or “us”) collects, uses, protects and handles your personally identifiable information (PII) in accordance with applicable laws, including California privacy laws such as the California Consumer Privacy Act (CCPA). PII is defined as information that can identify, contact or locate an individual or be used in context to identify an individual.
What Information Do We Collect?
When you visit our website, register or interact with our services, we may collect the following types of information:
- Personal information: Name, email address, mailing address, phone number, resident ID or payment information.
- Nonpersonal information: Browser type, device information and site usage data.
How Do We Collect Information?
We collect information in the following ways:
- When you register on our website.
- When you fill out forms or provide information through our website.
- Through cookies or similar technologies to enhance your site experience.
How Do We Use Your Information?
We may use your information for the following purposes:
- To improve our website’s functionality and user experience.
- To respond to your inquiries or customer service requests.
- To process transactions securely.
- To collect feedback through ratings, reviews, or surveys.
How Do We Protect Your Information?
We implement industry-standard security measures to protect your personal information:
- Secure socket layer (SSL) technology for encrypted data transfer.
- Restricting access to personal data to authorized personnel only.
- Regular malware scanning and monitoring.
All transactions are processed through PCI-compliant payment gateways and are not stored on our servers.
Do We Use Cookies?
Yes. We use cookies to:
- Remember your preferences and improve your experience.
- Compile aggregate data for site analytics and functionality improvement.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.
Third-party disclosure
Third-Party Disclosure
We do not sell, trade or transfer your PII to outside parties.
Third-Party Links
Occasionally, we may include links to third-party websites. These websites operate independently and have their own privacy policies. We are not responsible for the content or practices of these third-party sites.
Google AdSense
We do not use Google AdSense or any other third-party advertising services on our website.
California Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents have the following rights:
- Right to know: Request information about the data we collect and how we use it.
- Right to delete: Request the deletion of your personal data, subject to certain exceptions.
- Right to opt out: Opt out of the sale of personal information (we do not sell personal information).
To exercise these rights, contact us at webmaster@vmsinc.org or 949-597-4265.
Do Not Track Signals
Our website does not respond to do not track (DNT) signals from browsers, as we do not track users beyond their interaction with our website.
Children’s Privacy
We do not knowingly collect personal information from children under 13 years of age. If we become aware of such information, we will delete it promptly.
Fair Information Practices
In the event of a data breach, we will notify affected users via email within seven business days. We comply with the individual redress principle, allowing individuals to pursue legal recourse for violations of their privacy rights.
CAN-SPAM Act Compliance
We collect email addresses to:
- Respond to inquiries.
- Process transactions.
- Send service updates and promotional content.
To comply with CAN-SPAM:
- We do not use false or misleading subject lines.
- Our emails include our physical address.
- Users can unsubscribe from future emails via a link at the bottom of each message.
Contactez-nous
For questions regarding this privacy policy, contact:
24351 El Toro Road, Laguna Woods, CA 92637
webmaster@vmsinc.org
949-597-4265
We reserve the right to update this privacy policy to reflect changes in legal or operational requirements. Updates will be posted on this page with a revised “effective date.”
Thank you for trusting Laguna Woods Village with your information.
