As Laguna Woods Village transitions to Ting internet and DirecTV service, some residents may want additional help setting up devices or learning how to use new technology.
A group of experienced resident contractors have organized R.I.S.E. (Resident Internet Support Experts), an independent service offering in-home assistance for those who prefer hands-on help during the transition.
How R.I.S.E. Can Help
R.I.S.E. contractors can offer assistance with such tasks as:
- Transitioning to Ting Internet
- Connecting devices to a new Wi-Fi networks
- Troubleshooting basic technology questions related to the rollout
- Using streaming apps such as Netflix or Prime Video
- Setting up streaming devices, including Smart TVs, Roku, Apple TV and Fire Stick
- Assistance with DirecTV setup once the service is available
To make services more accessible during the community-wide transition, participating contractors have agreed to the following discounted rates:
- $45 for 30 minutes
- $60 per hour
These contractors already work within Laguna Woods Village and are familiar with the community and its technology needs.
For contractor names and contact information, please visit the PC Club webpage at thepcclub.org.
Residents who prefer to learn on their own can also access the many free resources shared in last week’s Ting Fiber update, including Ting’s Help Center et le PC ClubCliquez sur ici to view last week’s story.
Clause de non-responsabilité: R.I.S.E. contractors operate independently and are not affiliated with Ting, Laguna Woods Village, Village Management Services, Village boards of directors or Village clubs.
