\u0631\u0648\u0633\u062a\u0627\u06cc \u0644\u0627\u06af\u0648\u0646\u0627 \u0648\u0648\u062f\u0632<\/p>\n
Building Fumigation Information and Instructions<\/p>\n
Dear Resident,<\/p>\n
The Maintenance and Construction Department hopes this letter finds you well. We are<\/p>\n
contacting you because inspections performed by your mutual\u2019s contractor have found<\/p>\n
drywood termites in your building.<\/p>\n
Third Laguna Hills Mutual is committed to protecting your home and peace of mind. We thank<\/p>\n
you in advance for your cooperation throughout the fumigation process, which is scheduled to<\/p>\n
begin soon. This letter outlines the fumigation procedure, what you must do prior to<\/p>\n
fumigation, when your building is scheduled for fumigation and how Village Management<\/p>\n
Services can provide assistance.<\/p>\n
As a courtesy, your mutual will provide you with free accommodation at The Hills Hotel,<\/p>\n
restricted to one room per manor during the two days fumigation is scheduled for your manor<\/p>\n
To help ensure a smooth process and full compliance, please read this packet of information<\/p>\n
carefully. Contact Resident Services with any questions or concerns.<\/p>\n
Sincerely,<\/p>\n
\u062f\u067e\u0627\u0631\u062a\u0645\u0627\u0646 \u062a\u0639\u0645\u06cc\u0631 \u0648 \u0646\u06af\u0647\u062f\u0627\u0631\u06cc \u0648 \u0633\u0627\u062e\u062a \u0648 \u0633\u0627\u0632<\/p>\n
PLEASE SEE PAGE 2<\/p>\n
\u00ae The fumigation procedure<\/p>\n
\u00ae Days, dates and times of fumigation<\/p>\n
IMPORTANT PHONE NUMBERS<\/p>\n
Resident Services \u00ab Maintenance Operations Specialist + Newport Exterminating<\/p>\n
949-597-4600<\/p>\n
949-597-4279<\/p>\n
949-261-0700<\/p>\n
Page 10f 8
\nTHE FUMIGATION PROCEDURE<\/p>\n
People, pets and plants must be moved from the premises for health and safety reasons.<\/p>\n
During fumigation, it is also necessary to remove all vehicles from the under-building carport<\/p>\n
structure. Golf carts and motorcycles may remain. Newport Exterminating, your mutual\u2019s<\/p>\n
bonded fumigation contractor, uses Vikane,\u00ae an EPA-approved, colorless, odorless,<\/p>\n
nonstaining, noncorrosive and nonflammable gas. The building and carport must remain<\/p>\n
unoccupied for the entire two-day fumigation procedure. After fumigation is complete,<\/p>\n
Newport Exterminating certifies the gas is gone from your home, allowing you to reenter.<\/p>\n
STEP 1: Newport Exterminating visits in person<\/p>\n
A Newport Exterminating representative will visit your manor to explain the fumigation<\/p>\n
process, provide the Nylo-Fume protective bags and the tape you will need for securing food<\/p>\n
and medicines, and answer any questions you may have. If you are not home, the information<\/p>\n
and supplies will be left at your door.<\/p>\n
STEP 2: An outside service assists with household plants<\/p>\n
While the mutual is not responsible for relocating personal property, services are available to<\/p>\n
assist in relocating household plants during the fumigation procedure. Staff from SCR, an<\/p>\n
outside service, will arrive to help move large potted plants from your home or patio. SCR<\/p>\n
staff will tag and house your plants and return them. Please make special arrangements for<\/p>\n
any fragile or high-value items. Neither the mutual, managing agent nor contractor is<\/p>\n
responsible for damage to plants, pots or in-ground\/root-bound plants or for providing<\/p>\n
special accommodations for personal property. Reach an SCR representative at 714-357-1584<\/p>\n
STEP 3: Newport Exterminating arrives to fumigate your building and manor<\/p>\n
You may remain in your manor until Newport Exterminating arrives. You may not reenter<\/p>\n
your manor until you are notified you are able to do so. Many variables can affect the<\/p>\n
fumigation process. If for any reason a cancellation is necessary, we will notify you.<\/p>\n
PLEASE SEE PAGE 3<\/p>\n
\u00ae What you must do before fumigation<\/p>\n
\u00ae Plan your temporary residency\/Making accommodation reservations with The Hills Hotel<\/p>\n
\u00ae Provide current keys to Resident Services or to Fumigation Contractor<\/p>\n
IMPORTANT PHONE NUMBERS<\/p>\n
Resident Services – Maintenance Operations Specialist – Newport Exterminating<\/p>\n
949-597-4600<\/p>\n
949-597-4279<\/p>\n
949-261-0700<\/p>\n
Page 2 of 8
\nWHAT YOU MUST DO BEFORE FUMIGATION<\/p>\n
STEP 1: Plan your temporary residency<\/p>\n
If you are not staying with family or friends during fumigation, Village Management Services<\/p>\n
and your mutual make it easy to stay close to home. Although your mutual is not responsible<\/p>\n
for providing lodging or accommodations, as a courtesy, your mutual will provide you with<\/p>\n
free accommodation at The Hills Hotel. Free lodging is restricted to one room per manor<\/p>\n
during the two days fumigation is scheduled for your manor. Special arrangements must be<\/p>\n
made at owner\/resident expense.<\/p>\n
To make your reservation at The Hills Hotel, call the hotel, identify yourself as a resident<\/p>\n
whose home is being fumigated at Laguna Woods Village and reserve your room for the two<\/p>\n
scheduled fumigation days.<\/p>\n
You must contact The Hills Hotel to secure your reservation. Ask the hotel about its<\/p>\n
pet-friendly lodging (at additional expense).<\/p>\n
The Hills Hotel<\/p>\n
25205 La Paz Road<\/p>\n
Laguna Hills, CA 92653<\/p>\n
949-586-5000<\/p>\n
STEP 2: Provide current keys<\/p>\n
Fumigators must have access to all areas of your manor, including storage closets, garages,<\/p>\n
carports, locked safes, file cabinets, etc., and they will inspect the building prior to fumigation<\/p>\n
to ensure no people, plants, food or medicines are present. If access is barred, a locksmith will<\/p>\n
be called and the owner will be billed.<\/p>\n
There are three options for providing keys for fumigation:<\/p>\n
1<\/p>\n
Give a current front-door key to the Newport Exterminating representative when<\/p>\n
he\/she visits 11 days prior to fumigation. Fumigators are licensed and bonded. Call<\/p>\n
Newport Exterminating at 949-261-0700, extension 200.<\/p>\n
Hide a key on the porch and inform Newport Exterminating where it is located.<\/p>\n
Deliver a key to Resident Services. Personnel will log and file the key in locked drawers<\/p>\n
until it is needed. Call Resident Services at 949-597-4600 to verify.<\/p>\n
If you do not provide a key, you may remain at your manor until the fumigation crew arrives. If<\/p>\n
you give keys to Newport Exterminating, arrange with them to return your keys.<\/p>\n
PLEASE SEE PAGE 4<\/p>\n
\u00ae STEP 3: Bag your food and medical products<\/p>\n
\u00ae STEP 4: Prepare your manor for contractor access on fumigation day<\/p>\n
IMPORTANT PHONE NUMBERS<\/p>\n
Resident Services \u00ab+ Maintenance Operations Specialist \u00ab+ Newport Exterminating<\/p>\n
949-597-4600<\/p>\n
949-597-4279<\/p>\n
949-261-0700<\/p>\n
Page 3 of 8
\nSTEP 3: Bag your food and medical products<\/p>\n
Before fumigation, all food and medicines not in factory-sealed jars or cans must be double<\/p>\n
bagged by the resident in Nylo-Fume protective bags. A Newport Exterminating representative<\/p>\n
will visit you between 9 a.m. and 3 p.m. on the scheduled date on Page 2 of this letter to<\/p>\n
explain proper bagging technique. Call Newport Exterminating at 949-261-0700, extension<\/p>\n
200, for an appointment if you are unavailable during this time.<\/p>\n
Any food found not bagged or improperly bagged on fumigation day will be bagged by<\/p>\n
Newport Exterminating and billed to the owner at $25 per bag. If you need bagging assistance,<\/p>\n
arrange with Newport Exterminating to do so prior to fumigation at a cost of $10 per bag.<\/p>\n
STEP 4: Prepare your manor for contractor access on fumigation day<\/p>\n
Fumigator will use the key(s) provided to access building manors. If you leave your manor prior<\/p>\n
to Newport Exterminating\u2019s arrival, you may lock the door, but do not lock the deadbolt.<\/p>\n
Important contact information<\/p>\n
Please do not hesitate to contact us with questions, concerns or comments regarding<\/p>\n
fumigation. If you require additional assistance, please contact Resident Services.<\/p>\n
Please download and print this informational packet for your use and convenience.<\/p>\n
PLEASE SEE THE FOUR FOLLOWING PAGES<\/p>\n
\u00ae Fumigation Preparation Checklist<\/p>\n
\u00ae Manor Key Instructions<\/p>\n
\u00ae Frequently Asked Questions<\/p>\n
\u00ae More Information from The Hills Hotel<\/p>\n
IMPORTANT PHONE NUMBERS<\/p>\n
Resident Services \u00ab+ Maintenance Operations Specialist \u00ab+ Newport Exterminating<\/p>\n
949-597-4600<\/p>\n
949-597-4279<\/p>\n
949-261-0700<\/p>\n
Page 4 of 8
\nPLAN AHEAD<\/p>\n
Contact Maintenance and Construction to discuss any circumstances that may require extra<\/p>\n
planning or assistance.<\/p>\n
GET INFORMATION<\/p>\n
Arrange to be home when the Newport Exterminating representative is scheduled to explain<\/p>\n
the fumigation process and answer your questions. If you cannot be there, please call<\/p>\n
Newport Exterminating at the number listed below, and they will try to accommodate<\/p>\n
your schedule.<\/p>\n
PLANTS<\/p>\n
Arrange to be present the Monday afternoon before the fumigation, when SCR staff comes<\/p>\n
to move plants from your manor interior and patio area. If you cannot be there at that time,<\/p>\n
contact SCR at 714-357-1584 with a need to accommodate your schedule.<\/p>\n
PETS<\/p>\n
Make plans in advance to vacate any pets from your manor. This includes all pets\u2014cats, dogs<\/p>\n
and birds, and fish or reptiles in aquariums.<\/p>\n
KEYS<\/p>\n
Contact Resident Services or make arrangements with Newport Exterminating to confirm<\/p>\n
fumigator has access to your manor.<\/p>\n
SAFES OR LOCKED CLOSETS<\/p>\n
Leave all safes, closets, cabinets, garages, etc., open for inspection. California regulations<\/p>\n
require that a licensed fumigator inspect the inside of all compartments, no matter how small,<\/p>\n
prior to commencing a structural fumigation. You can also make advance arrangements<\/p>\n
with Newport Exterminating for the fumigator to inspect in your presence at the start of the<\/p>\n
fumigation to enable locking; in this case, you also will need to be present to unlock for final<\/p>\n
aeration and testing.<\/p>\n
VEHICLES<\/p>\n
If your manor has an attached garage, or if you park your car in a garage located under your<\/p>\n
building, please remove your vehicle prior to the fumigation. If the vehicle cannot be moved,<\/p>\n
please open all doors and the trunk to facilitate aeration of fumigant gas from the interior.<\/p>\n
Removal of golf carts and motorcycles is not required.<\/p>\n
IMPORTANT PHONE NUMBERS<\/p>\n
Resident Services – Maintenance Operations Specialist – Newport Exterminating<\/p>\n
949-597-4600<\/p>\n
949-597-4279<\/p>\n
949-261-0700<\/p>\n
Page 50f 8
\nMANOR KEY INSTRUCTIONS<\/p>\n
Per California law, the fumigation company must have access to the interior of all structures to<\/p>\n
do a final inspection before fumigation.<\/p>\n
You must supply current entry door keys to the fumigator or confirm that your manor keys<\/p>\n
at Resident Services are current. If you do not have keys on file at Resident Services or have<\/p>\n
not provided keys to Newport Exterminating, you may remain at your home until the<\/p>\n
fumigation crew arrives.<\/p>\n
If entry cannot be gained, the owner may be charged for locksmith services and\/or costs<\/p>\n
associated with delays in fumigation.<\/p>\n
Please fill in the information on the lines below and tape this notice to your front door so the<\/p>\n
fumigators, staff or security know how to secure your manor.<\/p>\n
Are there any doors or gates you do not have a key for and\/or do not want locked?<\/p>\n
Where do you want the keys returned (if in the fumigator\u2019s possession)?<\/p>\n
IMPORTANT PHONE NUMBERS<\/p>\n
Resident Services – Maintenance Operations Specialist – Newport Exterminating<\/p>\n
949-597-4600<\/p>\n
949-597-4279<\/p>\n
949-261-0700<\/p>\n
Page 6 of 8
\nIS BUILDING FUMIGATION REQUIRED? California law requires the mutual to fumigate<\/p>\n
entire buildings with drywood termites, limiting further mutual property damage and<\/p>\n
avoiding costly structural repairs.<\/p>\n
MUST ALL UNITS BE TREATED? Yes. The mutual must fumigate entire buildings with dry-<\/p>\n
wood termites in areas inaccessible for localized treatment.<\/p>\n
IS FUMIGATION SAFE? Newport Exterminating follows stringent Environmental Protec-<\/p>\n
tion Agency guidelines to aerate the property before allowing reentry. Additional safety<\/p>\n
protocols include increased Security patrols around properties being fumigated and<\/p>\n
strengthened screening of contractors entering the Village.<\/p>\n
CAN ALTERNATIVE TREATMENT METHODS BE USED? Laguna Woods Village partnered<\/p>\n
with University of California, Berkeley entomology experts and determined that Vikane\u00ae<\/p>\n
is most effective in guaranteeing 100 percent eradication of drywood termites. Alterna-<\/p>\n
tive methods, organic and otherwise, will not eradicate dry wood termites found in inac-<\/p>\n
cessible areas.<\/p>\n
WHERE WILL | STAY? While the mutual is not obligated to provide temporary lodging<\/p>\n
during fumigation, it has partnered with the Hills Hotel to provide manor residents with<\/p>\n
accommodations (one room per manor) during the procedure. Accommodations are<\/p>\n
provided to registered property occupants only and excludes meals, additional room re-<\/p>\n
quirements, pet boarding fees, extended stays, etc.<\/p>\n
WHAT ABOUT PETS? While some residents with pets may keep their pets with family or a<\/p>\n
friend, boarding costs are the resident\u2019s responsibility. The Hills Hotel offers pet-friendly<\/p>\n
lodging at an additional expense. Contact the hotel at 949-586-5000 for details.<\/p>\n
IS FUMIGATION ENFORCEABLE? The mutual is authorized to take action against a mem-<\/p>\n
ber found in noncompliance with the fumigation process. The board of directors has au-<\/p>\n
thorization to impose fines, suspend privileges and\/or take legal action against a member<\/p>\n
in violation of the mutual\u2019s Governing Documents and rules.<\/p>\n
ARE OTHER RESOURCES AVAILABLE? If you need assistance, Social Services can provide<\/p>\n
the support you may need during difficult circumstances. Call them at 949-597-4267.<\/p>\n
IMPORTANT PHONE NUMBERS<\/p>\n
Resident Services \u00ab Maintenance Operations Specialist \u00ab+ Newport Exterminating<\/p>\n
949-597-4600<\/p>\n
949-597-4279<\/p>\n
949-261-0700<\/p>\n
Page 7 of 8
\nHH THE HILLS HOTEL<\/p>\n
LAGUNA HILLS<\/p>\n
|<\/p>\n
ASCEND COLLECTION<\/p>\n
: 1 Ld g ] \/<\/p>\n
17<\/p>\n
\u0641<\/p>\n
Conveniently located off the |-5 freeway on<\/p>\n
La Paz Rd in Laguna Hills, The Hills Hotel is a full<\/p>\n
service boutique hotel in South Orange County!<\/p>\n
Overnight Accomodations:<\/p>\n
-\u201d<\/p>\n
– 147 Sleeping Rooms with Pool or Hill Side Views<\/p>\n
it<\/p>\n
– 2 Suites Featuring Grand Ensuite Bathroom<\/p>\n
\u0645\u0646<\/p>\n
\u00a5<\/p>\n
– Complimentary Hi-Speed WiFi<\/p>\n
– Double Pillow-Top Mattresses<\/p>\n
– Fridge & Coffee Makers in all Rooms<\/p>\n
– HD Flat Screen Televisions<\/p>\n
Amenities & Services:<\/p>\n
– Complimentary Parking<\/p>\n
– Complimentary Breakfast (Exclusive for Laguna<\/p>\n
Woods Residents Only).<\/p>\n
– Discounted pet fee of $20 per pet per night<\/p>\n
rr.<\/p>\n
5<\/p>\n
– Hills Restaurant (Full-Service)<\/p>\n
6:30AM – 11:30AM<\/p>\n
– Complimentary Guest Laundry<\/p>\n
– Complimentary 24hr Cardio Center<\/p>\n
– Complimentary Pool\/Spa 9am – 9pm<\/p>\n
IMPORTANT PHONE NUMBERS<\/p>\n
Resident Services \u00ab Maintenance Operations Specialist + Newport Exterminating<\/p>\n
949-597-4600<\/p>\n
949-597-4279<\/p>\n
949-261-0700<\/p>\n
Page 8 of 8<\/p>","protected":false},"author":2,"featured_media":0,"template":"","document_category":[1192],"document_type":[53],"class_list":["post-20237","document","type-document","status-publish","hentry","document_category-fumigation-information","document_type-other"],"acf":{"document":694,"resolutions":null,"legacy_id":"","pdf_extracted_text":""},"yoast_head":"\n