Resident Services is always ready to assist you, but staff receive the most phone calls from 9 a.m. to 1 p.m.—and especially Mondays. If you can, please consider calling during off-peak hours, which are from 1 to 4 p.m., and during mid-week versus Monday morning, when call volume is the highest.
In addition, you can always schedule an appointment with Resident Services or email your questions to 레지던트서비스@vmsinc.org.
How the Resident Portal Helps
Did you know that many things offered by Resident Services can be done from the convenience of your own home? Avoid lines, save gas and time, and go online for the following:
- DwellingLive에서 24시간 연중무휴로 일일 패스 및 야간 주차 허가증을 등록하세요. 라구나우드빌리지닷컴/패스 또는 Google Play나 App Store에서 앱을 다운로드하세요.
- 신용 카드 결제 처리, 서비스 요청 제출, 계좌 잔액 확인, 계좌 명세서 인쇄, 비상 연락처 업데이트, 거주자 및 차량 정보 검토 포털.라구나우드빌리지닷컴. Click here to view a step-by-step tutorial on how to use the resident portal.
Who to Call After Hours
If you experience an issue at your manor (leak, backup, etc.) during normal business hours from 8 a.m. to 5 p.m. Monday through Friday, call Resident Services at 949-597-4600. However, if you’re experiencing an issue after hours or on a weekend or holiday, please call the Department of Security Services at 949-580-1400—staff will assign the right resources to address your issue.
Find frequently called Laguna Woods Village phone numbers at lagunawoodsvillage.com/contact.
Village에 대한 더 많은 소식을 보려면 아래의 "What's Up in the Village" 태그를 클릭하세요.
