{"id":82029,"date":"2026-03-20T10:18:30","date_gmt":"2026-03-20T17:18:30","guid":{"rendered":"https:\/\/lagunawoodsvillage.com\/?p=82029"},"modified":"2026-03-20T10:18:31","modified_gmt":"2026-03-20T17:18:31","slug":"ting-transition-support-option-r-i-s-e","status":"publish","type":"post","link":"https:\/\/lagunawoodsvillage.com\/ja\/news\/2026\/03\/20\/ting-transition-support-option-r-i-s-e\/","title":{"rendered":"Find Help With Ting Online"},"content":{"rendered":"<p>Residents can now find a quick link to Ting\u2019s Help Center directly on the <a href=\"https:\/\/lagunawoodsvillage.com\/ja\/\" target=\"_blank\" rel=\"noreferrer noopener\">Laguna Woods Village website homepage<\/a>. Look for the \u201cVisit the Ting Website\u201d button for easy access to helpful information, support resources and answers to common questions about Ting internet service.<\/p>\n\n\n\n<p>As Laguna Woods Village transitions to Ting internet and DirecTV service, some residents may also want additional help setting up devices or learning how to use new technology.<\/p>\n\n\n\n<p>The Village\u2019s PC Club is another helpful resource. Visit <a href=\"https:\/\/thepcclub.org\/ting-fiber-rollout-new\/\" target=\"_blank\" rel=\"noreferrer noopener\">thepcclub.org\/ting-fiber-rollout-new<\/a> for an overview of the Ting fiber rollout, a helpful infographic, information on the basics of the new Ting internet including FAQs, an overview of equipment and installation, and more advanced topics. Residents can also click \u201cSee Upcoming Classes\u201d on the site for a full class schedule. The PC Club is located in the Community Center at 24351 El Toro Road.<\/p>\n\n\n\n<p>For residents who prefer hands-on assistance at home, a group of experienced resident contractors have organized R.I.S.E. (Resident Internet Support Experts), an independent service offering in-home help with device setup, connectivity and other technology questions during the transition.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">How R.I.S.E. Can Help<\/mark><\/strong><\/h4>\n\n\n\n<p>R.I.S.E. contractors can offer assistance with such tasks as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transitioning to Ting Internet<\/li>\n\n\n\n<li>Connecting devices to a new Wi-Fi network<\/li>\n\n\n\n<li>Troubleshooting basic technology questions related to the rollout<\/li>\n\n\n\n<li>Using streaming apps such as Netflix or Prime Video<\/li>\n\n\n\n<li>Setting up streaming devices, including smart TVs, Roku, Apple TV and Fire Stick<\/li>\n\n\n\n<li>Assistance with DirecTV setup once the service is available<\/li>\n<\/ul>\n\n\n\n<p>To make services more accessible during the community-wide transition, participating contractors have agreed to the following discounted rates:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>$45 for 30 minutes<\/li>\n\n\n\n<li>$60 per hour<\/li>\n<\/ul>\n\n\n\n<p>These contractors already work within Laguna Woods Village and are familiar with the community and its technology needs.<\/p>\n\n\n\n<p>For contractor names and contact information, please visit the PC Club webpage at <a href=\"https:\/\/thepcclub.org\" target=\"_blank\" rel=\"noreferrer noopener\">thepcclub.org<\/a>.<\/p>\n\n\n\n<p>\u30af\u30ea\u30c3\u30af <a href=\"https:\/\/lagunawoodsvillage.com\/ja\/news\/2026\/02\/27\/ting-fiber-rollout\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3053<\/a> to read more on the Ting fiber internet project.<\/p>\n\n\n\n<p><strong><em>\u514d\u8cac\u4e8b\u9805:<\/em><\/strong><em> <strong>R.I.S.E. contractors operate independently and are not affiliated with Ting, Laguna Woods Village, Village Management Services, Village boards of directors or Village clubs.<\/strong><\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\"><strong>Catch Ting on Village Television<\/strong><\/mark><\/h4>\n\n\n\n<p>Residents who would like to learn more about the Ting fiber internet rollout can visit the <a href=\"https:\/\/www.youtube.com\/@VillageTelevision\/search?query=Ting\" target=\"_blank\" rel=\"noreferrer noopener\">Village Television YouTube channel<\/a>. The channel features nearly 20 videos explaining the installation process. Hear directly from Ting staff and learn what to expect as service expands throughout the community.<\/p>\n\n\n\n<p>The videos provide a clear overview of how Ting fiber is being installed, what equipment may be placed in homes and how the transition to the new service will unfold across the Village.<\/p>\n\n\n\n<p><strong>\u6751\u306e\u30cb\u30e5\u30fc\u30b9\u3092\u3082\u3063\u3068\u77e5\u308a\u305f\u3044\u5834\u5408\u306f\u3001\u4e0b\u306e\u300c\u6751\u306e\u6700\u65b0\u60c5\u5831\u300d\u30bf\u30b0\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>A new homepage button is your gateway to 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