UNITED LAGUNA WOODS<\/p>\n
MUTUAL<\/p>\n
New Resident Orientation Agenda<\/p>\n
Welcome and Introductions<\/p>\n
Community Map<\/p>\n
PT<\/p>\n
Community Overview and Organizational Structure…<\/p>\n
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3,4<\/p>\n
Recreation and Amenities<\/p>\n
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5-7<\/p>\n
Finance<\/p>\n
Monthly Assessment<\/p>\n
PT<\/p>\n
Money Matters<\/p>\n
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Resident Portal<\/p>\n
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United Property Insurance<\/p>\n
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13-14<\/p>\n
HO-6 Insurance<\/p>\n
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Resident Services<\/p>\n
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Golf Carts<\/p>\n
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23<\/p>\n
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24<\/p>\n
Key File Program<\/p>\n
Security<\/p>\n
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25<\/p>\n
Trash, Recycling and Bulky-Item Pickup….<\/p>\n
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26-30<\/p>\n
Social Services<\/p>\n
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sesnsnans<\/p>\n
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sesseassenasens<\/p>\n
34-36<\/p>\n
Passive Home Business Policy<\/p>\n
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37-38<\/p>\n
Village Communications<\/p>\n
Village Breeze<\/p>\n
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TTT TTT<\/p>\n
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Simple Ways to Stay Informed<\/p>\n
Frequently Called Numbers<\/p>\n
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Neighborhood Service Schedules<\/p>\n
CodeRED<\/p>\n
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44-45<\/p>\n
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lagunawoodsvillage.com<\/p>\n
Other Helpful Information<\/p>\n
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Questions and Feedback
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Page 2
\n9<\/p>\n
Laguna Woods Village\u2019<\/p>\n
CORPORATIONS AND COMMITTEES<\/p>\n
Third<\/p>\n
United<\/p>\n
Golden Rain Foundation<\/p>\n
Laguna Woods<\/p>\n
Laguna Hills Mutual<\/p>\n
Laguna Woods Mutual<\/p>\n
Mutual No. Fifty<\/p>\n
& GRF Trust<\/p>\n
6,1<\/p>\n
Units<\/p>\n
Jnits<\/p>\n
311 Units<\/p>\n
Commur<\/p>\n
acilitie:<\/p>\n
Board of Direct<\/p>\n
1 Member<\/p>\n
S<\/p>\n
S<\/p>\n
Board of Directors 11 Members<\/p>\n
ard of Directors 5 Members<\/p>\n
Board of Direc<\/p>\n
s 11 Members<\/p>\n
Three-Year Terms<\/p>\n
Thr<\/p>\n
\u201cYear Terms<\/p>\n
Three-Year Terms<\/p>\n
Three-Year Terms<\/p>\n
Committees<\/p>\n
||<\/p>\n
Committees<\/p>\n
||<\/p>\n
Committees<\/p>\n
||<\/p>\n
Committees<\/p>\n
I<\/p>\n
I<\/p>\n
I<\/p>\n
Architectural Control<\/p>\n
||<\/p>\n
Architectural Control<\/p>\n
||<\/p>\n
Activities<\/p>\n
||<\/p>\n
Community Activities<\/p>\n
I<\/p>\n
I<\/p>\n
I<\/p>\n
Finance<\/p>\n
Finance<\/p>\n
Architectural Control<\/p>\n
Finance<\/p>\n
||<\/p>\n
||<\/p>\n
||<\/p>\n
|<\/p>\n
[<\/p>\n
I<\/p>\n
I<\/p>\n
GV Rec Room Subcommittee |<\/p>\n
Governing Docs Review<\/p>\n
||<\/p>\n
Candidate Information<\/p>\n
| Information Technology |<\/p>\n
I<\/p>\n
I<\/p>\n
I<\/p>\n
Finance<\/p>\n
|<\/p>\n
Landscape<\/p>\n
||<\/p>\n
Landscape<\/p>\n
I<\/p>\n
| |<\/p>\n
I<\/p>\n
| |<\/p>\n
Landscape<\/p>\n
I<\/p>\n
|<\/p>\n
Maintenance & Construction |<\/p>\n
Maintenance & Construction |<\/p>\n
Marketing<\/p>\n
| Maintenance & Construction |<\/p>\n
I<\/p>\n
I<\/p>\n
Member Hearings<\/p>\n
[Resident Policy & Compliance]<\/p>\n
I<\/p>\n
|<\/p>\n
Media & Communications |<\/p>\n
I<\/p>\n
|<\/p>\n
Water Conservation<\/p>\n
|<\/p>\n
Resident Advisory<\/p>\n
|<\/p>\n
|<\/p>\n
Mobility & Vehicles<\/p>\n
|<\/p>\n
I<\/p>\n
[Secu rity & Community Access |<\/p>\n
I<\/p>\n
|<\/p>\n
Strategic Planning<\/p>\n
I<\/p>\n
|<\/p>\n
|<\/p>\n
Traffic Hearings<\/p>\n
|<\/p>\n
VILLAGE MANAGEMENT SERVICES INC.<\/p>\n
Chief Executive Officer<\/p>\n
Director of Operations<\/p>\n
Services Manager<\/p>\n
Dept. of General Services<\/p>\n
Dept. of Landscaping Services|<\/p>\n
Dept. of Financial Services<\/p>\n
Office of the CEO<\/p>\n
Dept. of<\/p>\n
Dept. of<\/p>\n
Dept. of<\/p>\n
Maintenance & Construction<\/p>\n
Dept. of Security Services<\/p>\n
Human Resource Services<\/p>\n
Recreation & Special Events<\/p>\n
Dept. of Information Services<\/p>\n
OUR MISSION is to ensure that Laguna Woods Village residents receive unparalleled opportunities to enjoy the utmost in active living.<\/p>\n
OUR VISION is to lead the community with innovative ideas and services developed for our active 55+ residents.<\/p>\n
We are dedicated to improving and enhancing all that we offer to enrich our residents\u2019 lives.<\/p>\n
OUR CORE VALUES include mutual respect, safety, integrity and friendliness shared within our diverse community.<\/p>\n
Updated 01\/2024<\/p>\n
PAGE 3
\n2a<\/p>\n
(]<\/p>\n
<= \u00a9 pu Qn I\u2014 =] wn PAGE 4 SC RECREATION Z \u2014 \u2014 == \u2014 \u2014\u2014 iz =” 2 – = dle. Ser \u2014 = a == AMENITY LS i li Cn tection Ll A oF TE + spe TT \u2014 BE ar: aw INFO Clubhouse Reservations | 949-597-4227 Clubhouse 4 | 949-597-4344 Schedule reservations at Clubhouses 1,2,5 or 7; \u00ab Art studio, ceramics, jewelry, lapidary, photo the Village Greens; the Performing Arts Center; or studio, sewing room, slipcasting, woodshop, the Community Center recreation office Monday – machine shop Friday, 8 a.m. to 5 p.m. Open Monday, Wednesday, Friday from 9 a.m. to + Reservations may be scheduled through 4 p.m.; Saturday\/Sunday from 10 a.m. to 2 p.m; December 31, 2023. Tuesday and Thursday from 9 a.m. to 8 p.m. Reservations are limited to Clubhouse 1,2,5and 7; Contact the clubhouse for specific studio the Village Greens; or the Performing Arts Center. days\/times Performing Arts Center reservations are limited to Monday through Friday from 8 a.m. to 10 p.m Clubhouse 5 | 949-597-4382 and Tuesday and Thursday from 8 a.m. to 5 p.m. + Open 8a.m. to 10 p.m. daily Clubhouse 6 and the Performing Arts Center . Game room reservations will resume at a later date. + Gym open 5:30 a.m. to 9 p.m. daily Clubhouse 1 | 949-597-4281 Clubhouse 7 | 949-268-2417 . . Open 8 a.m. to 10 p.m. daily Open 8 a.m. to 10 p.m. daily . Fitness center open Monday, Wednesday, Friday . Bridge games Monday through Friday from from 7 a.m. to 7 p.m.; Tuesday, Thursday from 7 a.m 12:30to 4 p.m. to 5 p.m.; Saturday\/Sunday from 8 a.m. to 2 p.m. Bridge class schedule varies Indoor mini-gym (badminton, pickleball, volleyball, basketball) Community Center | 949-597-4273 Archery . Concierge, Resident Services Monday through Shuffleboard Friday from 8 a.m. to 5 p.m. Bocce Table tennis: Monday through Friday from 8 a.m Game rooms to 9 p.m.; Saturday, Sunday from noon to 5 p.m. Billiards Mac learning center: Monday through Friday Drop-in lounge from 9 a.m. to 3 p.m.; 949-268-2263 PC workshop: Monday through Friday from Clubhouse 2 | 949-597-4286 1l1a.m.to 3 p.m.; 949-268-2262 + Open 8a.m. to 10 p.m. daily Community fitness center Monday, Wednesday, \u00ab Video lab and studio Friday from 7 a.m. to 7 p.m.; Tuesday and . Card room Thursday from 7 a.m. to 8 p.m.; Saturday and \u00ab Lawn bowling Sunday from 8 a.m. to 2 p.m. Page 5 Equestrian Center | 949-597-4275 We \u00ab Tours Wednesday and Thursday 2 p.m.; Friday = 3 through Sunday 12:30 and 2 p.m. ie \u00ab Callto inquire about riding program \u2014 Garden Centers | 949-268-2387 . Daily sunrise to sunset Golf | 949-597-4336 . 27-hole course open daily 7 a.m. to 6 p.m. \u00a9 Online reservations only; see golf shop to create account Driving range open 7 a.m. to 4:30 p.m. o Wednesday close at 4 p.m. for clean pick Pickleball | 949-597-4273 Par 3 course open 7:30 a.m. to 5:30 p.m. Monday, Wednesday and Friday mornings open Call the course condition hotline at 949-597- play; sign up on patio for a game 4373 for course updates Tuesday and Thursday mornings paddle tennis has priority 7 a.m. to noon Saturday, Sunday open play ie ey Second, fourth Saturday pickleball has priority \u2014 ed Pools | 949-597-4273 Check the most current pool schedule at bit.ly\/3u4adRE Recreation Coordinated Classes | 949-597-4273 History Center | 949-206-0150 + Class schedule: bit.ly\/3rwVWtp \u00ab Open Monday through Friday from 11 a.m. to \u00ab ActiveNet portal: bit.ly\/3eKhxts 1 p.m. or by appointment + ActiveNet tutorial video: bit.ly\/2UDQmJF \u00ab Virtual recreation: bit.ly\/3Bsne8V Library | 949-597-4274 \u00ab Open Monday through Friday from 10 a.m. to 4 p.m. Tennis | 949-268-2481 (7 p.m. Wednesday), Saturday from 10 a.m. to 1 p.m. + 7a.m.to 10 p.m. daily . No reservations required for courts 1-7 Paddle Tennis | 949-597-4273 7a.m.to4:30 p.m. \u00ab Tuesday, Thursday from 7 a.m. to noon Court Reserve reservations required for courts . First, third Saturdays from 7 a.m. to noon 8-107 a.m. to 4:30 p.m. Court Reserve reservations required for courts Performing Arts Center | 949-597-4288 6 and 74:30 to 9 p.m. (lighted) . Box office open Monday through Friday from For Court Reserve reservations, visit 9a.m.to5p.m. bit.ly\/3x0MMXj. Billiards open Monday through Friday, 9 a.m. to 10 p.m.; Tuesday and Thursday from 9 a.m. to 5 p.m. Saddleback Emeritus | 949-582-4835 Visit saddleback.edu\/emeritus for the most current Auditorium open for scheduled shows; dates and times vary class schedule. Page 6 WE = I b= Laguna Woods Village\u2019 Get Involved in Clubs! https:\/\/lagunawoodsvillage.com\/amenities\/clubs In addition to myriad activities offered through the Recreation and Special Events Department, more than 250 clubs, special interest groups and organizations offer residents a wealth of fun and entertainment. Browse by Category or Alphabetically, Find Links\/Contact Information\/Etc. General interest Arts and crafts Cultural Dance Games Health and wellness Performing arts Political Religious and spiritual Science and technology Sports and fitness Support groups Notice Regarding Clubs Clubs\/organizations are not a part of or affiliated with Golden Rain Foundation of Laguna Woods (GRF). GRF does not endorse, approve or authorize any particular conduct or activity of any club\/organization. Clubs\/organizations are solely responsible for their own statements, actions, and\/or failures to act, as well as those of their members and guests. Clubs\/organizations are solely responsible for compliance with all applicable GRF rules and all applicable Federal, State, and local laws, statutes, codes, ordinances, and regulations. GRF, its managing agent, their directors, officers, and employees will not accept responsibility for a club\/organization\u2019s failure to comply with any of the above. Refer to the GRF Recreation Division Policy document for more information. Page 7 2024 ASSESSMENT WITHOUT TAXES \u00bb FOR GRF MAINTENANCE & GENERAL UTILITIES $67.41 ADMINISTRATION $15.98 CONSTRUCTION $88.65 SERVICES $38.91 $2.12 $21.42 A $28.40 x GRF $22.33 FO $15.46 $0.01 (pf o GRF $11.46 [25] GRF $13.51 ~~ RESERVE $188.23 SECURITY $48.07 GRF $17 &&3 GRF $41.78 \u00ab\u00bb RECREATION INSURANCE $36.76 4 GRF $21.41 GRF aR CONTINGENCY IT $25.48 GRF $15.67 [1] J 2 = TRANSPORTATION BROADBAND LANDSCAPE $74.70 LEGAL $4.05 GRF $10.29 GRF $15.46 ~~) GRF $1.63 \u2014 (2) (9) i YOUR BANK\u2019S BILL-PAY PROGRAM Arrange automatic payments through your bank for any day of the month. Enter your JN manor number exactly as it is shown on your assessment * A No coupon (including the dash) as the account number in your bank\u2019s bill pay system. Do not – use your resident ID number as the account number. If bill pay is not set up correctly, the bank may issue a paper check, which delays processing, which could w= lead to your payment posting after the due date. Bank bill pay programs may use a third party to transmit funds, which can result in up to a 10-day delay from the withdrawal from your MONEY MATTERS bank account to your payment posting into Laguna Woods Helpful hints for paying your assessment from your Village\u2019s bank account. Your Financial Services Department bank may charge you a fee for this service. The EZPay program The VMS Financial Services team enjoys talking to the many does not have any processing residents from Laguna Woods Village. Often, when residents delay or fee. come in with a question or a dilemma related to finances, we can sense their stress and concern. The number-one issue that brings CHECK OR MONEY ORDER WITHOUT A COUPON residents to meet with staff is paying the monthly HOA assessment. In this issue, we hope to simplify the payment process for you. Bring a check or money order to Resident Services in the There are several ways to pay your monthly assessment. Our most popular method is the EZPay program\u2014more than 75% of owners Community Center (24351 El use this fee-free payment method. Read \u201cAssessments Made EZ\u201d Toro Road) and pay in person for details. at the window or place a check or money order in a sealed For more information from VMS\u2019 Financial envelope in the drop box on the Services Department, including facility and wall opposite the concierge desk. You may also mail the check to service fees, budgets and financial statements, Laguna Woods Village, P.O. Box reimbursement forms and procedures, and more, 2220, Laguna Hills, CA 92654- visit lagunawoodsvillage.com\/residents\/ 2220. Please write your manor number in the memo line on your financial-services. check or money order. Page 9 | The most popular way to pay your monthly assessment is via the EZPay program. Read \u201cAssessments Made EZ\u201d on the next page for details. the wall. After completing the transaction, take your receipt from the customer service representative and keep it for CHECK WITH A COUPON CASH reference. It is best to have Send the coupon with a check Although we prefer you use one exact change, as there is limited for the exact amount of the of the other payment methods change in Resident Services. assessment to the lockbox listed, you can pay your Remember to make all address on the coupon. Do not HOA assessment at Resident payments by the due date to round the amount up or down Services in the Community avoid a late fee, which will be to get an even dollar amount. Center with cash (U.S. dollars) added to the account for all The lockbox only processes at a window with a customer payments received after the payments if the check is for service representative. Do not 16th of every month. Late fee the same amount listed on the place cash in the drop box on pricing varies by mutual. coupon. If there is a different amount between the two documents, payment takes longer to process. Pr Ad Laguna Woods Village ONLINE PORTAL Make payments online using a credit card through the hes Prva Ply resident portal. Remember that all HOA assessment 0 Li i! payments incur a 3.5% | convenience fee. The fee is collected by the third-party vendor we use for the portal. GRF does not receive any portion of the convenience fee Page 10 \u00abIn person: Deliver it to a customer service representative at the Community Center or place AU the application and voided [0 check (if required) in an MATIC BILL envelope, and place the sealed envelope in the drop YMENT box located on the wall outside of Resident Services >=<\/p>\n
.<\/p>\n
Turn-in date. Forms must be<\/p>\n
turned in before or by the 25th<\/p>\n
of the current month to be<\/p>\n
effective the following month<\/p>\n
(i.e., turned in by September<\/p>\n
ASSESSMENTS MADE EZ<\/p>\n
25 to be effective October 1).<\/p>\n
Automate your payments and enjoy peace of mind.<\/p>\n
If you are a new owner and<\/p>\n
escrow paid the first month<\/p>\n
The Golden Rain Foundation and your housing mutual offer you the<\/p>\n
assessment for the manor,<\/p>\n
opportunity to make your monthly homeowner\u2019s assessment payments<\/p>\n
EZPay will be effective the<\/p>\n
automatically through the auto-debit EZPay program. Simply provide<\/p>\n
second month.<\/p>\n
written authorization to transfer funds from your checking or savings<\/p>\n
Confirmations. Due to the<\/p>\n
volume of forms received<\/p>\n
account, payments are made without fail\u2014and there\u2019s no risk of a late<\/p>\n
fee – unless your account does not have proper funds available!<\/p>\n
each month for new and<\/p>\n
.<\/p>\n
Withdrawal date. EZPay withdraws on the sixth of every month,<\/p>\n
updated account information,<\/p>\n
unless that date falls on a weekend or holiday, in which case it will<\/p>\n
the Financial Services<\/p>\n
withdraw on the next business day.<\/p>\n
Department cannot send<\/p>\n
EZPay forms. Find the EZPay authorization form at<\/p>\n
out individual confirmations<\/p>\n
lagunawoodsvillage.com > Residents > Financial Services or<\/p>\n
upon receiving forms. Assume<\/p>\n
request one from a customer service representative in Resident<\/p>\n
that the application will be<\/p>\n
Services at the Community Center. The form authorizes Laguna<\/p>\n
processed if you sent it in prior<\/p>\n
Woods Village to withdraw funds to pay your monthly assessment fee.<\/p>\n
to the monthly deadline. If a<\/p>\n
Set up a new EZPay account. Complete and sign the EZ Pay<\/p>\n
payment was not withdrawn<\/p>\n
authorization form and attach a voided check to the application.<\/p>\n
the following month after you<\/p>\n
Update current EZPay account information. Complete an EZPay<\/p>\n
turned in the form, please<\/p>\n
contact the accounts receivable<\/p>\n
authorization form updating the information that has changed. If your<\/p>\n
account number has changed, provide a new voided check with the form.<\/p>\n
specialist at 949-597-4217. If you<\/p>\n
Cancel your EZPay account. Find the EZPay cancellation form<\/p>\n
reach voicemail, please leave<\/p>\n
at lagunawoodsvillage.com > Residents > Financial Services<\/p>\n
your name, phone number and<\/p>\n
or request one from a Resident Services representative at the<\/p>\n
manor number, and explain<\/p>\n
Community Center. Complete and sign the form.<\/p>\n
you are inquiring why an EZPay<\/p>\n
Turn in new or updated EZPay forms or cancellation forms.<\/p>\n
withdrawal was not made.<\/p>\n
\u00abEmail ezpay@vmsinc.org (scan the voided check with the application)<\/p>\n
General EZPay inquiries.<\/p>\n
+ Mail: Laguna Woods Village, Attn: Manor Payments, P.O. Box 2220,<\/p>\n
Email ezpay@vmsinc.org or<\/p>\n
call 949-597-4217.<\/p>\n
Laguna Hills, CA 92654-2220<\/p>\n
Page 11
\nHOW THE<\/p>\n
RESIDENT PORTAL<\/p>\n
CAN HELP YOU<\/p>\n
Submit service order requests, view work orders and<\/p>\n
more online.<\/p>\n
The Village website resident portal allows<\/p>\n
en | –<\/p>\n
Pra<\/p>\n
residents to submit service requests and<\/p>\n
\u201c- ~<\/p>\n
Laguna Woods Vilage<\/p>\n
view scheduled, opened and completed work<\/p>\n
orders, view account balances, view and print<\/p>\n
Ll<\/p>\n
\u2014\u2014<\/p>\n
assessment statements, pay assessments or<\/p>\n
chargeable services via credit card, and enter<\/p>\n
emergency contact information.<\/p>\n
For more information, call Resident<\/p>\n
Services at 949-597-4600.<\/p>\n
4 a<\/p>\n
From the Laguna Woods Village<\/p>\n
website main page, click Login in the upper right-hand corner, next to Contact Us.<\/p>\n
For a first-time login, register your account.<\/p>\n
Enter the email you have on file with Resident Services. Click Verify Email. If you don\u2019t know<\/p>\n
the email address you have on file, contact Resident Services at 949-597-4600.<\/p>\n
Check your email account for an email from the Village that contains a prompt to reset your<\/p>\n
password. Then return to the Login\/Sign In page of the Village website. Enter your email<\/p>\n
and password.<\/p>\n
After entering your email and password and clicking Sign In, you will be taken to the<\/p>\n
Dashboard Page for account details. A dropdown menu is available for Residents who own<\/p>\n
more than one property. Your personal information will appear in each field. Navigate the<\/p>\n
Dashboard Page using the left-hand full menu or the icon menu.<\/p>\n
Select Payments from the left-hand menu to visit the Payments Page, where you can view<\/p>\n
assessments and other charges. Click Pay Now to pay any charges. You will be taken to<\/p>\n
Payment Details.<\/p>\n
Under Payment Details, enter your credit card information and click Submit Payment.<\/p>\n
Select the Statements Page to download and view current and past statements (pdf format) for<\/p>\n
your property\/properties.<\/p>\n
Select Work Order to view Scheduled Work Order, Open Work Order or Completed Work<\/p>\n
Order, or Create New Work Order for your property\/properties.<\/p>\n
Page 12
\nUNITED LAGUNA WOODS<\/p>\n
\u2014\u2014\u2014 MUTUAL\u2014\u2014<\/p>\n
ANNUAL INSURANCE DISCLOSURE AND POLICY SUMMARY – October 1, 2023<\/p>\n
PROPERTY INSURANCE<\/p>\n
Blanket property insurance for fire and special form with Travelers Property Casualty Company of America and various<\/p>\n
other insurance companies insures residential, common and community buildings and business property owned by the<\/p>\n
Mutual (no coverage for improvements, alterations, additions or other member or tenant property).<\/p>\n
Policy Limit: $225,000,000 per occurrence<\/p>\n
Deductible:<\/p>\n
$50,000 per occurrence<\/p>\n
Key Exclusions: Earthquake, landslide, (and others)<\/p>\n
COMMERCIAL GENERAL LIABILITY INSURANCE<\/p>\n
The commercial general liability insurance for the Housing Mutuals and Golden Rain Foundation (GRF) is with Philadelphia<\/p>\n
Insurance Companies, insuring against liability arising out of the ownership and use of common areas.<\/p>\n
Deductible:<\/p>\n
Policy Limits:<\/p>\n
$1,000,000 per occurrence<\/p>\n
None for bodily injury claims<\/p>\n
$2,000,000 aggregate<\/p>\n
There is also an Umbrella Liability policy with Great American and AXA XL Insurance Company.<\/p>\n
Policy Limit:<\/p>\n
$25,000,000 per occurrence<\/p>\n
Deductible:<\/p>\n
Excess over General Liability insurance policy<\/p>\n
CRIME\/FIDELITY INSURANCE<\/p>\n
United Mutual & GRF have a crime\/fidelity policy with Beazley and Berkley Insurance.<\/p>\n
Policy limits:<\/p>\n
$20,000,000 Employee Theft, Computer & Fund Transfer Fraud<\/p>\n
Deductible: $25,000<\/p>\n
$5,000,000 Theft, Robbery & Depositor Forgery<\/p>\n
EARTHQUAKE INSURANCE<\/p>\n
United Laguna Woods Mutual has a Difference in Conditions insurance policy with Insurance Company of the West for<\/p>\n
earthquake insurance on residential and common area buildings.<\/p>\n
Policy limit:<\/p>\n
$5,000,000<\/p>\n
Deductible for earthquake: 15% of the building value, $50,000 minimum<\/p>\n
GRF has a Difference In Conditions (DIC) insurance policy with Arrowhead General Insurance Company including<\/p>\n
earthquake and flood for GRF facilities such as clubhouses, streets and the cable system.<\/p>\n
Policy limit:<\/p>\n
$15,000,000<\/p>\n
Deductible: $25,000 per occurrence except earthquake and flood<\/p>\n
Deductible for flood: $50,000<\/p>\n
Deductible for earthquake: 5% of the building value, $50,000 minimum<\/p>\n
This summary of the Association\u2019s policies of insurance provides only certain information, as required by Section<\/p>\n
5300 of the Civil Code, and should not be considered a substitute for the complete policy terms and conditions<\/p>\n
contained in the actual policies of insurance. Any Association member may, upon request and provision of<\/p>\n
reasonable notice, review the Association\u2019s insurance policies and, upon request and payment of reasonable<\/p>\n
duplication charges, obtain copies of those policies. Although the Association maintains the policies of insurance<\/p>\n
specified in this summary, the Association\u2019s policies of insurance may not cover your property, including personal<\/p>\n
property or real property improvements to or around your dwelling, or personal injuries or other losses that occur<\/p>\n
within or around your dwelling. Even if a loss is covered, you may nevertheless be responsible for paying all or a<\/p>\n
portion of any deductible that applies. Association members should consult with their individual insurance broker<\/p>\n
or agent for appropriate additional coverage.<\/p>\n
The total amount of insurance was discussed with the insurance broker and the Board followed their guidance.<\/p>\n
For questions regarding proof of property insurance coverage have your escrow company or trust contact:<\/p>\n
\u00b0<\/p>\n
Lenders\/residents can retrieve a copy online www.eoidirect.com or by phone (877) 456-3643<\/p>\n
\u00b0<\/p>\n
Or by contacting the USI Certificate Processing Team: usi.certrequest@usi.com at no fee.<\/p>\n
\u00b0<\/p>\n
Questions about certificates: Contact Jennifer Delcid; Jennifer.Delcid@usi.com or by phone (571) 369-5167<\/p>\n
If you have questions about the Mutual’s insurance policies, please call Risk Management 949-597-4202<\/p>\n
The following insurance information should be discussed with your personal insurance agent.<\/p>\n
Page 13
\nUNITED LAGUNA WOODS MUTUAL INSURANCE DISCLOSURE AND POLICY SUMMARY<\/p>\n
THE INSURANCE CARRIED BY UNITED MUTUAL AND GRF DOES NOT COVER YOUR PERSONAL<\/p>\n
LIABILITY OR ITEMS THAT ARE YOUR PERSONAL RESPONSIBILITY such as additions and<\/p>\n
alterations, personal property, or loss of use. MEMBERS SHOULD PURCHASE \u201cCONDOMINIUM<\/p>\n
OWNERS\u201d (HO-6) INSURANCE POLICY to protect against unexpected expense in the event a loss<\/p>\n
occurs. This is also a requirement for many lenders.<\/p>\n
Please remind tenants\/lessees that they<\/p>\n
should purchase \u201crenters\u201d insurance for their personal liability, personal property, and loss of use.<\/p>\n
SOME\u201d ITEMS YOU SHOULD CONSIDER WHEN REVIEWING YOUR OWN PERSONAL INSURANCE:<\/p>\n
*<\/p>\n
Members are responsible for damage to improvements, alterations and additions (custom built-<\/p>\n
ins, wall or window coverings, wood or other upgraded floor coverings, heat pumps, air conditioners,<\/p>\n
patio or balcony enclosures, etc.) whether they were installed by you or previous members or residents.<\/p>\n
These should be insured as unit owners building items. Repair of damage to such items, or other<\/p>\n
member or tenant property, including personal property, from a loss, such as a plumbing failure<\/p>\n
in your manor or an adjacent manor, is the responsibility of the member or tenant. The Mutual’s<\/p>\n
property insurer does not accept claims for damage to such items.<\/p>\n
Members are responsible for damage to Mutual property caused by the Members\u2019 misuse or neglect,<\/p>\n
by additions or alterations, or by guests or lessees. If the damage is your responsibility, United Mutual<\/p>\n
can charge you for the repairs (Occupancy Agreement-Article 5 & 11). If the repair costs exceed the<\/p>\n
deductible on the Mutual’s insurance, currently $50,000, a claim will be submitted to the Mutual’s<\/p>\n
property insurer. In such cases, both the Mutual and its property insurer reserve the right to charge the<\/p>\n
Member to recover the costs, including the Mutual’s deductible. Your own insurance may help cover<\/p>\n
your obligations, although some homeowner’s insurance companies will not cover the Mutual’s<\/p>\n
deductible. Consult with your agent about your insurer’s practices and increasing your policy limits<\/p>\n
accordingly.<\/p>\n
Personal Property\/Contents insurance for items such as appliances, furniture, clothing, household<\/p>\n
goods and for special property like jewelry, coins, artwork, antiques, furs, silver and collectibles.<\/p>\n
Personal Liability insurance for your actions and responsibilities both inside and outside your manor.<\/p>\n
Everyone should have liability insurance to protect their equity and retirement savings.<\/p>\n
Loss of Use or Additional Living Expense insurance if your manor\/building is damaged and cannot<\/p>\n
be lived in until repaired, in accordance with the Davis-Stirling Act Civil Code \u00a74775(b) members,<\/p>\n
residents and lessees are responsible for paying to live elsewhere while work is done.<\/p>\n
Monthly<\/p>\n
assessments must still be paid during this time.<\/p>\n
Loss Assessment insurance to protect against a special assessment from your Mutual for damage.<\/p>\n
While there has not yet been this type of assessment in Laguna Woods Village, we are required to tell<\/p>\n
you that there is this possibility. (Show your agent\/broker the limits listed in this disclosure.)<\/p>\n
Earthquake and\/or Flood insurance for additions, alterations, personal property and loss of use.<\/p>\n
Earthquake Loss Assessment insurance to protect against a special assessment from the Mutual for<\/p>\n
damage caused by an earthquake.<\/p>\n
*<\/p>\n
Automobile insurance on your car, truck, van, motorcycle or motor home.<\/p>\n
*<\/p>\n
Liability and Physical Damage insurance for your golf cart.<\/p>\n
Please report building damage to:<\/p>\n
Resident Services (Monday-Friday, 8:00 AM to 5:00 PM)<\/p>\n
phone: (949) 597-4600<\/p>\n
Resident Services e-mail address:<\/p>\n
residentservices@vmsinc.org<\/p>\n
After business hours, or to report personal injury, please call:<\/p>\n
Security Dispatch: phone: (949) 580-1400<\/p>\n
In an emergency: CALL 911<\/p>\n
* The above list is not exhaustive. Please discuss insurance questions with your agent or broker.<\/p>\n
Page 14
\nUNITED LAGUNA WOODS MUTUAL INSURANCE DISCLOSURE AND POLICY SUMMARY<\/p>\n
PROPERTY INSURANCE – Continued<\/p>\n
Prima<\/p>\n
50,000,000<\/p>\n
Travelers Property Casualty Company of America, Limit: $50,000,000<\/p>\n
Part of $25,000,000 Excess of $50,000,000<\/p>\n
Princeton Excess & Surplus Lines Insurance Company, Limit: $12,500,000<\/p>\n
$50,000,000 Excess of $75,000,000<\/p>\n
Starr Surplus Lines Insurance Company, Limit: $18,500,000<\/p>\n
Indian Harbor Insurance Company, Limit: $6,500,000<\/p>\n
Part of $75,000,000 Excess of $50,000,000<\/p>\n
Landmark American Insurance Company, Limit: $25,000,000<\/p>\n
Evanston Insurance Company, Limit: $5,000,000<\/p>\n
Kinsale, Limit: $7,500,000<\/p>\n
Part of $100,000,000 Excess of $125,000,000<\/p>\n
Landmark American Insurance Company, Limit: $25,000,000<\/p>\n
Princeton Excess & Surplus Lines Insurance Company, Limit: $50,000,000<\/p>\n
Lloyds of London, Limit: $25,000,000
\n\u2014<\/p>\n
\u201cIN<\/p>\n
AED ER.<\/p>\n
TT.<\/p>\n
a’s<\/p>\n
iE<\/p>\n
11<\/p>\n
i<\/p>\n
N,<\/p>\n
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ia<\/p>\n
ah<\/p>\n
I<\/p>\n
|<\/p>\n
FE<\/p>\n
L |<\/p>\n
44<\/p>\n
ala<\/p>\n
|<\/p>\n
hla<\/p>\n
Jd<\/p>\n
\u2014s = a<\/p>\n
Ie<\/p>\n
kd<\/p>\n
EL PE\u2014\u2014\u2014T\u2014<\/p>\n
1}<\/p>\n
HO-6<\/p>\n
Ineurance<\/p>\n
You<\/p>\n
What’s covered,<\/p>\n
ondominium units require a special type of insurance<\/p>\n
C<\/p>\n
protection that a homeowner’s policy can\u2019t provide. Since<\/p>\n
what\u2019s not and<\/p>\n
condos reside within a community, you\u2019ll need a policy that covers<\/p>\n
how to avoid<\/p>\n
just your individual unit and the personal belongings within it that<\/p>\n
make it a home.<\/p>\n
over-insuring.<\/p>\n
HO-6 policies are designed specifically for the coverage needs of<\/p>\n
condominium owners. These flexible policies allow you to customize<\/p>\n
BY MICHAEL EVANS<\/p>\n
your coverage, to provide just the right amount of protection, while<\/p>\n
avoiding over-insuring your property.<\/p>\n
Page 15
\nspecifically listed on the<\/p>\n
ongoing mortgage debt and<\/p>\n
policy. For example, if a thief<\/p>\n
no home.<\/p>\n
burglarizes your condo, your<\/p>\n
HO-6 policy will pay to replace<\/p>\n
What does HO-6 insurance cover?<\/p>\n
stolen property. However, if<\/p>\n
Most HO-6 policies provide<\/p>\n
your kitchen pipes freeze and<\/p>\n
similar coverages as<\/p>\n
burst, your condo insurance<\/p>\n
homeowners insurance policies,<\/p>\n
won\u2019t cover the damage<\/p>\n
including the following:<\/p>\n
because freezing isn\u2019t included<\/p>\n
+ Dwelling coverage: Dwelling<\/p>\n
2 =<\/p>\n
as a covered peril.<\/p>\n
coverage – also called<\/p>\n
a<\/p>\n
Condo policies are different<\/p>\n
building property coverage<\/p>\n
LL<\/p>\n
j44<\/p>\n
|<\/p>\n
from homeowners\u2019 policies<\/p>\n
– pays to rebuild elements<\/p>\n
because certain elements of<\/p>\n
of your condo\u2019s interior, like<\/p>\n
| 1<\/p>\n
condominium units are covered<\/p>\n
(|<\/p>\n
ceilings, floors and walls. For<\/p>\n
by a policy purchased by the<\/p>\n
example, if smoke damages<\/p>\n
il<\/p>\n
F|<\/p>\n
condominium association,<\/p>\n
your living room, this type<\/p>\n
while others are covered by<\/p>\n
of coverage will pay to<\/p>\n
the unit owners\u2019 HO-6 policy.<\/p>\n
replace ruined flooring and<\/p>\n
Purchasing condo insurance<\/p>\n
sheetrock. Dwelling coverage<\/p>\n
requires you to strike a delicate<\/p>\n
will also pay to repair or<\/p>\n
balance between what your<\/p>\n
replace attached additions<\/p>\n
community\u2019s policy will cover<\/p>\n
you add to your condo\u2019s<\/p>\n
and the additional protection<\/p>\n
original structure.<\/p>\n
you need from HO-6 coverage.<\/p>\n
Loss of use coverage:<\/p>\n
To make things simpler, this<\/p>\n
Following a major covered<\/p>\n
What is HO-6 insurance?<\/p>\n
article should help you sort out<\/p>\n
loss, you’ll likely need<\/p>\n
the details.<\/p>\n
HO-6 policies, commonly<\/p>\n
to move out during<\/p>\n
called condo insurance, cover<\/p>\n
reconstruction. Loss of<\/p>\n
condominium units, co-ops and<\/p>\n
Who needs HO-6 insurance?<\/p>\n
use coverage can help pay<\/p>\n
townhouses. The HO-6 form<\/p>\n
Anyone who owns a condo,<\/p>\n
living expenses such as<\/p>\n
covers named perils, including:<\/p>\n
co-op or townhouse needs an<\/p>\n
hotel rooms and meals.<\/p>\n
\u00ab Accidental discharge of steam<\/p>\n
HO-6 policy. No other type of<\/p>\n
Typically, the coverage only<\/p>\n
or water<\/p>\n
policy can cover these types of<\/p>\n
pays the difference between<\/p>\n
\u00ab Aircraft<\/p>\n
your normal expenses and<\/p>\n
housing units. Condo policies<\/p>\n
+ Explosions<\/p>\n
offer protection for your unit<\/p>\n
temporary living expenses.<\/p>\n
\u00ab Falling objects<\/p>\n
and personal belongings, which<\/p>\n
For instance, if you usually<\/p>\n
\u00ab Fire and lightning<\/p>\n
you’ll need if a storm or fire<\/p>\n
spend $500 per month for<\/p>\n
\u00ab Riots<\/p>\n
destroys your unit.<\/p>\n
groceries, but must pay $900<\/p>\n
\u00ab Smoke<\/p>\n
The lender will require you to<\/p>\n
for restaurant meals during<\/p>\n
\u00ab Theft<\/p>\n
purchase an HO-6 policy if you<\/p>\n
your home\u2019s reconstruction,<\/p>\n
+ Weight of ice, sleet or snow<\/p>\n
take out a mortgage on your<\/p>\n
your loss of use coverage<\/p>\n
\u00abVandalism<\/p>\n
condo. Lenders require condo<\/p>\n
would pay the $400<\/p>\n
\u00ab Vehicles<\/p>\n
owners to insure their units as a<\/p>\n
difference, based on your<\/p>\n
\u00abVolcanic eruptions<\/p>\n
means of mitigating risk. If you<\/p>\n
policy limit, minus deductible<\/p>\n
\u00abWind and hail<\/p>\n
didn\u2019t carry condo insurance<\/p>\n
Medical payments<\/p>\n
Named-peril policies only<\/p>\n
and a disaster totaled your<\/p>\n
coverage: If a guest<\/p>\n
stumbles down the stairs in<\/p>\n
cover losses caused by those<\/p>\n
unit, you would be stuck with<\/p>\n
Page 16
\nyour condo during a birthday party, medical<\/p>\n
Condominium associations have three types of<\/p>\n
payments coverage will help pay the medical<\/p>\n
HOA policies to choose from:<\/p>\n
bills. This type of coverage only pays the medical<\/p>\n
+ All-in coverage: This provides the most<\/p>\n
expenses of someone outside your household. If<\/p>\n
coverage for individual condo units. It covers<\/p>\n
you sustain an injury in your home, you’ll have to<\/p>\n
the structures of condos, including fixtures<\/p>\n
rely on your health insurance.<\/p>\n
within each unit, as well as the structural<\/p>\n
Personal liability coverage: When a guest<\/p>\n
elements of common areas. For example, if a<\/p>\n
sustains an injury in your condo and sues you<\/p>\n
fire destroys several condominiums and a pool<\/p>\n
for damages, your personal liability coverage<\/p>\n
house, an all-in policy will pay to rebuild all<\/p>\n
affected structures.<\/p>\n
can help pay your legal expenses. Personal<\/p>\n
liability coverage can pay a wide range of<\/p>\n
Bare walls coverage: Bare walls master<\/p>\n
expenses, from attorney\u2019s fees to court or<\/p>\n
policies provide the least coverage for unit<\/p>\n
settlement costs.<\/p>\n
owners. This type of policy only covers exterior<\/p>\n
Personal property coverage: Disasters can<\/p>\n
structural elements of a condo unit, like its<\/p>\n
destroy more than your condo\u2019s interior \u2014<\/p>\n
exterior walls and roof. A bare walls policy may<\/p>\n
they can also ruin your belongings. Personal<\/p>\n
also cover damage to systems such as wiring<\/p>\n
property coverage pays to replace items such<\/p>\n
and plumbing.<\/p>\n
as artwork, clothing, computers, furniture<\/p>\n
Single entity coverage: A single entity policy<\/p>\n
and sports equipment. The personal property<\/p>\n
covers everything a bare walls policy does, plus<\/p>\n
coverage in some HO-6 policies also provides<\/p>\n
a bit more. This type of coverage also pays to<\/p>\n
protection for items in storage units.<\/p>\n
repair or replace built-in fixtures in individual<\/p>\n
units. For instance, if a car smashes through the<\/p>\n
What\u2019s covered by the condo association or HOA<\/p>\n
wall of a condominium and destroys a built-in<\/p>\n
master policy?<\/p>\n
bookcase, a single entity HOA policy would pay<\/p>\n
Condominium associations carry insurance policies<\/p>\n
to repair the wall and replace the bookcase.<\/p>\n
that cover the entire complex. These policies<\/p>\n
This type of policy often limits coverage to<\/p>\n
are called HOA policies, or master policies, and<\/p>\n
original built-in fixtures and won\u2019t cover<\/p>\n
provide two types of protection, including:<\/p>\n
elements added by a unit owner.<\/p>\n
\u00ab Liability coverage: The liability coverage of an<\/p>\n
HOA policy covers medical expenses if a non-<\/p>\n
What does HO-6 insurance not cover?<\/p>\n
resident sustains an injury in a common area<\/p>\n
Like homeowners\u2019 policies, condo policies exclude<\/p>\n
of the property. For example, if a guest slips<\/p>\n
certain types of damage, including:<\/p>\n
and falls at the community swimming pool, the<\/p>\n
– Earthquake damage: Most standard condo<\/p>\n
master policy\u2019s liability coverage can help pay<\/p>\n
policies don\u2019t cover losses to a condo\u2019s<\/p>\n
the medical expenses. And, if the injured party<\/p>\n
structure, or personal property, caused by<\/p>\n
sues the condominium association, the liability<\/p>\n
an earthquake. Many major carriers offer<\/p>\n
coverage can help cover legal costs.<\/p>\n
separate earthquake policies. Those who live<\/p>\n
Property coverage: Generally, an HOA<\/p>\n
in areas prone to tremors should purchase this<\/p>\n
policy\u2019s property coverage pays to repair or<\/p>\n
important type of coverage.<\/p>\n
rebuild common elements of the community.<\/p>\n
Exterior damage: An HO-6 policy won\u2019t cover<\/p>\n
This can include exterior walls of condos,<\/p>\n
damage to exterior walls. Only the master<\/p>\n
fences and gates, clubhouses and features<\/p>\n
policy covers exterior damage to common<\/p>\n
such as swimming pools and tennis courts.<\/p>\n
areas and individual units. If a covered peril<\/p>\n
For instance, if a tree falls on the community<\/p>\n
destroys an exterior wall and some of your<\/p>\n
grounds and crashes through an office, the<\/p>\n
personal property, the HOA policy would pay to<\/p>\n
master policy\u2019s property coverage will pay to<\/p>\n
rebuild the wall, while your condo policy would<\/p>\n
Page 17<\/p>\n
repair or rebuild the structure.<\/p>\n
replace your personal items.
\n+ Flood damage: Most HO-6 policies won’t<\/p>\n
cover structural damage or loss of personal<\/p>\n
property caused by a flood. Some major<\/p>\n
THE VALUE<\/p>\n
insurance providers will facilitate the<\/p>\n
purchase of separate flood insurance policies<\/p>\n
through FEMA’s National Flood Insurance<\/p>\n
OF AN<\/p>\n
Program, or you can obtain it from a private<\/p>\n
flood insurer. Flood policies may cover:<\/p>\n
+ Air conditioning and heating systems<\/p>\n
HO6 POLICY<\/p>\n
Appliances<\/p>\n
Built-in bookcases and cabinets<\/p>\n
Debris removal<\/p>\n
An HOB policy will protect:<\/p>\n
Electrical systems<\/p>\n
Alterations and improvements made by you<\/p>\n
Flooring<\/p>\n
Your own personal property<\/p>\n
Plumbing systems<\/p>\n
Temporary living expenses<\/p>\n
+ Wall coverings<\/p>\n
Your equity\/assets<\/p>\n
Policyholder\u2019s medical expenses: Although<\/p>\n
Special assessments<\/p>\n
the medical expenses coverage of an HO-6<\/p>\n
policy will pay the medical bills of a guest who<\/p>\n
United’s policy has always covered the outside<\/p>\n
slips and falls in your home, it won\u2019t pay yours<\/p>\n
building structure and commons areas but never<\/p>\n
modified areas.<\/p>\n
If you sustain an injury in your condo, you will<\/p>\n
need to file a claim with your health insurance<\/p>\n
We recommend as part of your HOG policy that<\/p>\n
company to recoup your medical expenses.<\/p>\n
Roof damage: HOA policies cover roof<\/p>\n
you purchase $100,000 loss assessment coverage<\/p>\n
damage, but HO-6 policies don\u2019t. If a calamity<\/p>\n
causes additional damage within your unit,<\/p>\n
the HOA policy would cover some losses,<\/p>\n
while your condo policy would cover your<\/p>\n
personal damage. For example, if a limb<\/p>\n
damages your unit\u2019s roof and incoming<\/p>\n
rainwater destroys your sofa and chairs, the<\/p>\n
HOA policy would repair the roof and your<\/p>\n
condo policy\u2019s personal property coverage<\/p>\n
could help pay to replace the furniture.<\/p>\n
How much HO-6 insurance do | need?<\/p>\n
HO-6 policies are flexible, enabling you to design<\/p>\n
one to fit your needs. The amount of coverage<\/p>\n
you need will depend on the value of your<\/p>\n
personal property and the type of policy your<\/p>\n
condominium association carries. For instance,<\/p>\n
if your community carries an all-in master policy,<\/p>\n
you won\u2019t need much dwelling coverage. But, if<\/p>\n
it holds a bare walls policy, you’ll need to carry<\/p>\n
enough dwelling coverage to pay to rebuild all<\/p>\n
the interior elements of your unit, like sheetrock,<\/p>\n
Page 18<\/p>\n
flooring and fixtures.<\/p>\n
\u2014HO6 coverage continued on next page
\nI<\/p>\n
To determine the amount of<\/p>\n
personal property coverage you<\/p>\n
need, take an inventory of your<\/p>\n
According to Lendingtree.com, the<\/p>\n
belongings and calculate how<\/p>\n
national average cost of condo insurance<\/p>\n
much it will cost to replace them<\/p>\n
is $488 per year. In California, the average<\/p>\n
Similarly, determine the amount<\/p>\n
of personal liability coverage you<\/p>\n
monthly rate is $42, and the average<\/p>\n
need based on your lifestyle. If<\/p>\n
you’re a homebody who rarely<\/p>\n
annual rate is $501.<\/p>\n
entertains guests, you can<\/p>\n
probably get by with a minimum<\/p>\n
only pay actual cash value for<\/p>\n
property and the level of<\/p>\n
amount of liability coverage.<\/p>\n
your personal property. In other<\/p>\n
coverage provided by your<\/p>\n
But, if you like to throw parties<\/p>\n
words, the insurance company<\/p>\n
community\u2019s HOA policy.<\/p>\n
or have kids who like to host<\/p>\n
will only pay a depreciated value<\/p>\n
If you own a condominium, you<\/p>\n
sleepovers, you’ll need a higher<\/p>\n
of items such as computers<\/p>\n
need the protection that only an<\/p>\n
level of liability protection.<\/p>\n
and electronics. However,<\/p>\n
HO-6 policy can provide. Condo<\/p>\n
A bit of extra protection is good,<\/p>\n
major carriers offer optional<\/p>\n
policies cover elements of your<\/p>\n
but if you over-insure your condo,<\/p>\n
replacement cost coverage,<\/p>\n
unit\u2019s interior and your personal<\/p>\n
it will drive up the cost of your<\/p>\n
which pays to replace personal<\/p>\n
belongings, which is excluded from<\/p>\n
insurance premium.<\/p>\n
property at today\u2019s prices.<\/p>\n
most HOA policies. They also come<\/p>\n
People who work from home<\/p>\n
into play when a visitor sustains an<\/p>\n
Choosing an HO-6<\/p>\n
must always carefully examine<\/p>\n
injury in your condo, or if someone<\/p>\n
insurance policy<\/p>\n
the exclusions of their HO-6<\/p>\n
sues you over an incident that<\/p>\n
You need an HO-6 policy that<\/p>\n
policies. Many condo policies<\/p>\n
occurs inside your unit.<\/p>\n
fits your personal needs. First,<\/p>\n
exclude or limit the amount of<\/p>\n
Before shopping for an HO-6<\/p>\n
consider the level of personal<\/p>\n
payment for office equipment.<\/p>\n
policy, you need to know the type<\/p>\n
property coverage that a standard<\/p>\n
If you operate a home-based<\/p>\n
of coverage your condominium<\/p>\n
condo policy can offer. Standard<\/p>\n
business, you may need to buy<\/p>\n
association carries. Your HO-6<\/p>\n
policies limit the amount of<\/p>\n
a business policy to cover your<\/p>\n
policy should compensate for<\/p>\n
coverage for certain types of<\/p>\n
office equipment and furnishings<\/p>\n
whatever level of coverage the<\/p>\n
belongings. If you own expensive<\/p>\n
HOA policy leaves vulnerable. By<\/p>\n
jewelry, musical instruments<\/p>\n
The takeaway<\/p>\n
carefully weighing the amount of<\/p>\n
or sports equipment, you may<\/p>\n
\u00ab HO-6 policies cover<\/p>\n
protection your community\u2019s HOA<\/p>\n
need to add riders to increase the<\/p>\n
condominiums, co-ops and<\/p>\n
policy offers against the amount<\/p>\n
coverage level for those items.<\/p>\n
townhouses.<\/p>\n
of coverage you need, you can<\/p>\n
HOA and HO-6 policies must<\/p>\n
Condo insurance protects<\/p>\n
rest assured that the HO-6 policy<\/p>\n
work hand-in-hand. Oftentimes,<\/p>\n
your condominium unit and<\/p>\n
you purchase will effectively cover<\/p>\n
a calamity can cause damage<\/p>\n
your personal belongings,<\/p>\n
your valuable home.<\/p>\n
to the exterior and interior of a<\/p>\n
and covers medical expenses<\/p>\n
condominium unit. It\u2019s important<\/p>\n
and legal costs if a guest<\/p>\n
Michael Evans is an insurance<\/p>\n
to know the type of coverage<\/p>\n
sustains an injury in your unit<\/p>\n
writer for Coverage.com. He<\/p>\n
your community carries – all-<\/p>\n
HO-6 policies work in<\/p>\n
has written for the world\u2019s first<\/p>\n
in, bare walls or single entity.<\/p>\n
conjunction with your<\/p>\n
online mortgage broker as well<\/p>\n
This will help you determine the<\/p>\n
community\u2019s master policy.<\/p>\n
as Bankrate, Fox Business,<\/p>\n
amount of dwelling and personal<\/p>\n
The amount of coverage<\/p>\n
International Living and Yahoo<\/p>\n
property coverage you need.<\/p>\n
you need will depend on<\/p>\n
Finance. Coverage.com is a Red<\/p>\n
Most standard condo policies<\/p>\n
the value of your personal<\/p>\n
Ventures Company.<\/p>\n
Page 19
\nRESIDENT SERVICES<\/p>\n
WHO\u2014AND WHEN-\u2014<\/p>\n
YA GONNA<\/p>\n
\/ A<\/p>\n
CALL<\/p>\n
A guide to contacting Resident Services<\/p>\n
Water intrusion or some similar<\/p>\n
Limited Resident Services<\/p>\n
urgent situation after normal<\/p>\n
agents take calls on Saturdays<\/p>\n
business hours or on weekends<\/p>\n
from 8 a.m. to 5 p.m. For<\/p>\n
is enough to send anyone into a<\/p>\n
Saturday emergencies during<\/p>\n
Broadband services<\/p>\n
panic. Here we share guidelines<\/p>\n
those hours, call Resident<\/p>\n
Chargeable service disputes<\/p>\n
on what department to callin a<\/p>\n
Services at 949-597-4600; for<\/p>\n
Appliance reimbursements<\/p>\n
nonlife-threatening emergency<\/p>\n
after-hours Saturday and Sunday<\/p>\n
Landscaping<\/p>\n
after hours in the Village, as<\/p>\n
emergencies, contact Security<\/p>\n
Maintenance requests:<\/p>\n
well as when to call Resident<\/p>\n
directly at 949-580-1400.<\/p>\n
\u00b0 Carpentry, rodents,<\/p>\n
Services\u2014and when not to.<\/p>\n
termites, etc.<\/p>\n
When to Call Resident Services<\/p>\n
\u00b0<\/p>\n
New-move electrical<\/p>\n
After-Hours Resources<\/p>\n
Peak call hours for the Resident<\/p>\n
* Plumbing<\/p>\n
Resident Services call-in hours<\/p>\n
Services call center are from 9<\/p>\n
New move in (decals, passes,<\/p>\n
are Monday through Friday from<\/p>\n
a.m. to 1 p.m. Monday through<\/p>\n
RFIDs)<\/p>\n
7 a.m. to 6 p.m. and Saturdays<\/p>\n
Friday. If you can\u2019t reach a<\/p>\n
Resident education on<\/p>\n
from 8 a.m. to 5 p.m., except<\/p>\n
representative at that time,<\/p>\n
mutual responsibility<\/p>\n
major holidays (walk-in hours<\/p>\n
try again from 1 to 4 p.m. Also,<\/p>\n
Staff complaints\/complements<\/p>\n
are currently suspended due to<\/p>\n
consider calling during mid-week<\/p>\n
Trash and bulky-item pickup<\/p>\n
COVID-19). The Resident Services<\/p>\n
versus on Monday morning, when<\/p>\n
Vehicle registration<\/p>\n
main line is 949-597-4600.<\/p>\n
call volume is the highest.<\/p>\n
|<\/p>\n
When NOT to Call<\/p>\n
\u00b0<\/p>\n
\u00b0<\/p>\n
Recreation: 949-597-4273<\/p>\n
Leasing, ID cards:<\/p>\n
Resident Services<\/p>\n
949-597-4323<\/p>\n
\u00b0<\/p>\n
Resale inspections: 949-597-4636<\/p>\n
Manor Alterations Division:<\/p>\n
Resale membership requirements<\/p>\n
* Accounting (HOA\/<\/p>\n
949-597-4616<\/p>\n
949-597-4219<\/p>\n
\u00b0<\/p>\n
Assessment fees):<\/p>\n
Occupancy applications:<\/p>\n
RV lot space: 949-268-2284<\/p>\n
949-597-4221<\/p>\n
949-268-2393<\/p>\n
Security: 949-580-1400<\/p>\n
\u00b0<\/p>\n
Social Services: 949-597-4267<\/p>\n
* Compliance\/Violations:<\/p>\n
Property taxes:<\/p>\n
949-268-2255<\/p>\n
949-597-4208<\/p>\n
Transportation: 949-597-4659<\/p>\n
Page 20
\nfo<\/p>\n
dwellingLIVE<\/p>\n
[8: mas i J \u00a9 tinea ]<\/p>\n
Gus<\/p>\n
paren<\/p>\n
ii<\/p>\n
row tage<\/p>\n
At visitor station scan code above<\/p>\n
worm<\/p>\n
or enter number below<\/p>\n
trie<\/p>\n
6358378<\/p>\n
yosic<\/p>\n
FrontSteps Support<\/p>\n
hd vow<\/p>\n
Party<\/p>\n
License Plate Test<\/p>\n
Valid From<\/p>\n
Valid Through<\/p>\n
[RY<\/p>\n
Oct 26, 2018<\/p>\n
Oct 26, 2018<\/p>\n
Diego Vega<\/p>\n
Guest of<\/p>\n
Guest Name:<\/p>\n
View Mag<\/p>\n
1200 Saint Paul<\/p>\n
@<\/p>\n
fy<\/p>\n
THIRD, UNITED<\/p>\n
OR MUTUAL<\/p>\n
NO. FIFTY?<\/p>\n
USE DweLLINGLIVE<\/p>\n
Do you know what mutual you live in?<\/p>\n
As a Village resident, you hear the terms<\/p>\n
\u201cThird Mutual\u201d and \u201cUnited Mutual\u201d used<\/p>\n
TODAY!<\/p>\n
frequently, particularly around the time<\/p>\n
Welcoming guests to the Village is simple.<\/p>\n
when annual elections occur. Do you know<\/p>\n
what mutual in which your manor is located?<\/p>\n
DwellingLIVE is the easiest, fastest way to<\/p>\n
Locate your manor number in the chart below<\/p>\n
welcome friends and family to the Village. The<\/p>\n
app\u2019s user-friendly interface allows residents to<\/p>\n
Third<\/p>\n
United<\/p>\n
Mutual No.<\/p>\n
send guests and vendors passes via email or text<\/p>\n
Mutual<\/p>\n
Mutual<\/p>\n
Fifty<\/p>\n
24\/7 using a smartphone, tablet or computer.<\/p>\n
Simply visit lagunawoodsvillage.com\/passes<\/p>\n
961-969<\/p>\n
1-960<\/p>\n
101 South<\/p>\n
to register or log in. If you are a resident who<\/p>\n
Tower<\/p>\n
has not received an email with login instructions<\/p>\n
or if you do not know what email address is on<\/p>\n
2109-2120<\/p>\n
2001-2108<\/p>\n
151 West<\/p>\n
file with Resident Services, please contact the<\/p>\n
Tower<\/p>\n
department at residentservices@vmsinc.org<\/p>\n
or 949-597-4600.<\/p>\n
2126-2129<\/p>\n
2121-2125<\/p>\n
Visit bit.ly\/44intRk to view a DwellingLIVE<\/p>\n
tutorial or visit bit.ly\/47UbFb1 to watch a Village<\/p>\n
2131-2136<\/p>\n
2130<\/p>\n
YouTube channel tutorial. Visit bit.ly\/3P5eTAV to<\/p>\n
2166-2182<\/p>\n
2137-2165<\/p>\n
watch another DwellingLIVE demonstration on<\/p>\n
\u201cLet\u2019s Talk Tech.\u201d<\/p>\n
2192-2208<\/p>\n
2183-2191<\/p>\n
Download the DwellingLIVE app at the App<\/p>\n
Store or Google Play.<\/p>\n
2221-5598<\/p>\n
2209-2220<\/p>\n
Page 21
\nSf<\/p>\n
\u2014<\/p>\n
Laguna Woods Village\u2019<\/p>\n
Electric Vehicles<\/p>\n
Congratulations on owning an electric vehicle! Laguna Woods Village<\/p>\n
strives to be a green community, and supports your decision to reduce<\/p>\n
your vehicle’s carbon footprint.<\/p>\n
In the Village, there are a limited number of circuits available,<\/p>\n
so we highly<\/p>\n
encourage cooperation.<\/p>\n
When too many vehicles charge at the same time, whether golf carts or electric<\/p>\n
cars, the circuit breakers can be overloaded, disabling charging capability for all<\/p>\n
vehicles in a bank of carports.<\/p>\n
Below are recommended guidelines for electric vehicle charging, so that everyone<\/p>\n
can share power without interruption:<\/p>\n
1<\/p>\n
Golf carts generally charge during daylight hours. Therefore, electric cars<\/p>\n
should limit their charging time to between dusk and dawn. Refer to your<\/p>\n
manufacturer’s vehicle manual for specifics on how to set the appropriate<\/p>\n
charging times.<\/p>\n
It is important for you to limit the amount of electricity you draw during charging.<\/p>\n
We recommend you reduce the current draw to no more than eight amps. By<\/p>\n
doing so, this should allow two electric cars to charge simultaneously in the<\/p>\n
same bank of carports. In the event additional cars plug into a circuit, the<\/p>\n
amperage should be reduced to five amps or less.<\/p>\n
Please communicate with your neighbors to coordinate ways to stagger charging.<\/p>\n
This is also a great way to meet your neighbors.<\/p>\n
Electric vehicle owners must obtain a decal from Resident Services for an annual<\/p>\n
cost of $240 before charging. A decal on your electric vehicle must be in sight in<\/p>\n
order to avoid any notice of violation or fine.<\/p>\n
Call us at Resident Services at 949-597-4443 if you have any questions.<\/p>\n
Revised 1\/24\/2017<\/p>\n
Page 22
\nLAGUNA WOOD VILLAGE<\/p>\n
GOLF CART RULES AND REGULATIONS<\/p>\n
This is a summary of the Rules and Regulations regarding golf cart ownership and usage within the<\/p>\n
Laguna Woods Village Community.<\/p>\n
1. REQUIREMENTS:<\/p>\n
Pursuant to Resolution Numbers U-81-120 and M3-81-1187, all members of the United and<\/p>\n
Third Laguna Hills Mutual are required to register all golf carts and pay, as applicable, the<\/p>\n
electric fees associated with an electric golf cart. Other requirements apply to carport parking<\/p>\n
and usage on the Golf Course.<\/p>\n
WINDSHIELD DECAL:<\/p>\n
All golf carts, whether owned by a resident of United Laguna Hills Mutual, Third Laguna<\/p>\n
Hills Mutual or Mutual 50, and, whether gas or electric, must display a Golden Rain<\/p>\n
Foundation windshield decal.<\/p>\n
This decal permits entry through the perimeter gates and<\/p>\n
provides a means by which to identify the vehicle. There is no fee to obtain a windshield decal<\/p>\n
for your golf cart. Simply bring your cart to the Community Access Department in the<\/p>\n
Community Center Building and show your Laguna Woods Village identification card to register<\/p>\n
the cart.<\/p>\n
Should you change or give up your golf cart for any reason (sell, trade, total, in an<\/p>\n
accident, etcetera) it is your responsibility to notify Community Access, so they can remove the<\/p>\n
golf cart from record. There is a non-refundable fee for not returning the decal.<\/p>\n
TRAIL DECAL:<\/p>\n
If you operate your golf cart on any golf course in Laguna Woods Village, you are required to<\/p>\n
obtain and properly display a trail permit. This trail permit currently costs $60.00 per year and<\/p>\n
allows use of a private golf cart on the Laguna Woods Village Golf Course. This permit can be<\/p>\n
obtained at the Laguna Woods Village Pro Shop located via Gate 12.<\/p>\n
If you want to use your cart on the Golf Course, you may pay a $6.00 fee at the Pro Shop for<\/p>\n
each usage. If you use your private cart on the Course, without the \u201cTrail\u201d decal or paying the<\/p>\n
daily fee, you will be subject to being cited by the Course Marshall.<\/p>\n
If you have any questions regarding the Trail Permit, contact the Pro Shop at 597-4337.<\/p>\n
USE AND OPERATION OF A GOLF CART:<\/p>\n
License plates and registration, with the State of California, are not required to operate a golf<\/p>\n
cart upon private property within the confines of Laguna Woods Village. Roads outside of the<\/p>\n
community, however, are under County and State jurisdiction and any operation of golf carts on<\/p>\n
such roads is restricted by State law.<\/p>\n
Unlicensed\/unregistered golf carts are permitted to cross the County roadways, only at certain<\/p>\n
designated locations, in order to reach other phases as well as the golf course. The City of<\/p>\n
Laguna Woods has approved only the following locations for such crossings:<\/p>\n
1<\/p>\n
El Toro Road between Security Gates Seven and Fourteen.<\/p>\n
2. Santa Maria Avenue between Security Gates Ten and Eleven.<\/p>\n
3. Moulton Parkway at the signal intersection of the driving range and Security Gate<\/p>\n
Twelve at Clubhouse Two.<\/p>\n
In addition, Laguna Woods Village provides a golf path tunnel under El Toro Road between<\/p>\n
Security Gates One and Five in order to pass between these two locations.<\/p>\n
Page 23
\nLi<\/p>\n
\u2014<\/p>\n
hz<\/p>\n
\u2014<\/p>\n
Laguna Woods Village<\/p>\n
Where new adventures begin<\/p>\n
Key File Program \u2014 Authorization Form<\/p>\n
The Community Access Department maintains keys to manors within the Community for<\/p>\n
the convenience of Laguna Woods Village residents. The Key File Program is<\/p>\n
completely voluntary and is not a requirement. Members are encouraged to file keys for<\/p>\n
their Manors with Community Access in order that,<\/p>\n
1<\/p>\n
Should an emergency maintenance repair be required during a<\/p>\n
resident’s absence, access can be made to the Manor to affect<\/p>\n
repairs, and<\/p>\n
2<\/p>\n
A residing member can obtain the key(s) to the Manor to gain<\/p>\n
access when they have misplaced or otherwise cannot locate their<\/p>\n
keys.<\/p>\n
Any keys that may have been on file prior to the purchase of your manor have been<\/p>\n
distributed to the real estate broker for disposition. Currently, there are no keys in the<\/p>\n
Key File Program for your Manor.<\/p>\n
To submit keys for your Manor into the Key File Program, please visit<\/p>\n
the Community Access department located in the Laguna Woods<\/p>\n
Village Community Center, 24351 El Toro Road, Laguna Woods, CA.<\/p>\n
Page 24
\nDo<\/p>\n
SECURITY SERVICES<\/p>\n
\u00ab+ Keep your dog on leash (not to<\/p>\n
exceed 6 feet long) at all times<\/p>\n
while outside of the home<\/p>\n
DON\u2019T LAND IN<\/p>\n
+ Pick up dog waste and<\/p>\n
dispose of it in a proper<\/p>\n
THE DOGHOUSE<\/p>\n
waste container<\/p>\n
+ Take action to mitigate<\/p>\n
Rules and regs regarding dogs in the Village<\/p>\n
dog barking<\/p>\n
Don\u2019t<\/p>\n
+ Let your dog bark continuously<\/p>\n
and disturb the peace and<\/p>\n
comfort of neighbors<\/p>\n
+ Allow your dog to be<\/p>\n
aggressive in the community<\/p>\n
+ Leave your dog unattended<\/p>\n
in the community, including<\/p>\n
common areas, balconies<\/p>\n
and patios<\/p>\n
RY<\/p>\n
Residents may register dog<\/p>\n
complaints with the Compliance<\/p>\n
Division at 949-268-CALL or<\/p>\n
compliance@vmsinc.org or<\/p>\n
with the Security Department at<\/p>\n
949-580-1400.<\/p>\n
Summer is here, the weather is warm and many residents are<\/p>\n
enjoying the outdoors by walking their dogs. In order to ensure<\/p>\n
Why Scoop That Poop<\/p>\n
community safety (and peace), the Department of Security Services<\/p>\n
\u00ab It\u2019s the law\u2014many urban and<\/p>\n
would like to remind all Village dog owners to please follow these<\/p>\n
suburban areas require it<\/p>\n
guidelines for dogs.<\/p>\n
\u00ab It can contaminate<\/p>\n
I<\/p>\n
groundwater<\/p>\n
\u00ab It may contain harmful<\/p>\n
IMPORTANT SECURITY CONTACTS<\/p>\n
organisms such as Giardia,<\/p>\n
Salmonella and E. coli that can<\/p>\n
Compliance Hotline (Anonymous) – 949-268-CALL<\/p>\n
be transmitted to humans<\/p>\n
and other animals<\/p>\n
Lost & Found Message Line – 949-597-4435<\/p>\n
It may contain roundworms<\/p>\n
RV storage inquiries – 949-268-2284<\/p>\n
and hookworms (deposited<\/p>\n
Security (24\/7) – 949-580-1400<\/p>\n
by infected animals) that can<\/p>\n
live in the soil for long periods<\/p>\n
Visit lagunawoodsvillage.com\/residents\/security-services<\/p>\n
and transmit to humans and<\/p>\n
for more information regarding security services including<\/p>\n
other animals<\/p>\n
reporting a community rule violation, the community<\/p>\n
\u00ab It can attract rodents<\/p>\n
emergency operations plans, RV storage and more.<\/p>\n
\u00ab It\u2019s the right thing to do<\/p>\n
Page 25
\nTALKINGLOTS OF<\/p>\n
pr.<\/p>\n
_.<\/p>\n
Everything you need to know about organics recycling,<\/p>\n
bulky-item pickup, prunings pickup and box disposal<\/p>\n
he topics of trash and organics recycling<\/p>\n
CO, and water within 180 days when placed in a<\/p>\n
standard compost pile. Simply dispose of your<\/p>\n
have been \u201crecycled\u201d many times, but<\/p>\n
they are messages that bear repeating. Here\u2019s<\/p>\n
organic waste in a compostable bag, and place the<\/p>\n
bag in your organics recycling bin within three days<\/p>\n
(an especially important step when disposing of<\/p>\n
how you can be a good trash neighbor.<\/p>\n
i.<\/p>\n
\u2014<\/p>\n
\u2014<\/p>\n
high acidic\/alkaline organic waste).<\/p>\n
ORGANICS RECYCLING BEST PRACTICES<\/p>\n
ul<\/p>\n
+ Don\u2019t place plastic bags in organics recycling<\/p>\n
Fall<\/p>\n
carts. The use of compostable bags is<\/p>\n
Ny<\/p>\n
\u00bb<\/p>\n
J”<\/p>\n
%<\/p>\n
strongly recommended.<\/p>\n
ZA<\/p>\n
a<\/p>\n
To ensure everyone can participate in the<\/p>\n
organics recycling program and use the carts<\/p>\n
for accepted waste, please don\u2019t fill them with<\/p>\n
garden\/lawn prunings. Instead, email Resident<\/p>\n
\u2018o<\/p>\n
Services at residentservices@vmsinc.org or<\/p>\n
call at 949-597-4600 any time before noon<\/p>\n
on Thursday, and your garden waste will be<\/p>\n
ORGANICS RECYCLING<\/p>\n
picked up on Friday morning. Just provide your<\/p>\n
Keep it simple, keep it clean.<\/p>\n
address. Place clippings or garden waste close<\/p>\n
onvenient compostable bags can simplify<\/p>\n
to the curb, but not until Thursday evening.<\/p>\n
C<\/p>\n
the organics recycling job and help keep the<\/p>\n
Don\u2019t move organic waste recycling carts from<\/p>\n
appropriate bins cleaner, resulting in reduced bin odors.<\/p>\n
their intended locations. Carts will not be<\/p>\n
Find various compostable bags at Amazon.com,<\/p>\n
serviced in areas where they are not assigned.<\/p>\n
HomeDepot.com, Walmart.com and similar<\/p>\n
If a cart has been moved, email<\/p>\n
LagunaWoods-Recycles@CRRMail.com.<\/p>\n
websites. Compostable bags degrade to humus,<\/p>\n
Page 26
\nFor all trash, traditional recycling and organics recycling questions,<\/p>\n
please email CR&R at LagunaWoods-Recycles@CRRmail.com or call<\/p>\n
949-625-6735, or visit cityoflagunawoods.org\/LWVorganics.com.<\/p>\n
Consider storing your organics in the freezer<\/p>\n
before and 8 a.m. the day of your pickup. CR&R will<\/p>\n
and disposing of them on Tuesdays, right before<\/p>\n
collect the items by the end of the day.<\/p>\n
Wednesday pickups, to minimize odors.<\/p>\n
Please only place bulky items at the enclosures you<\/p>\n
Close the lid to the organics carts completely after<\/p>\n
typically use to discard your trash and recycling. If you<\/p>\n
use to prevent insect and rodent access.<\/p>\n
have a personal cart, only place bulky items at the curb<\/p>\n
Find your nearest organics cart at bit.ly\/3NoVmrB<\/p>\n
where you normally place trash and recycling carts<\/p>\n
and access an interactive or printable map.<\/p>\n
for collection. Do not block access to any enclosure,<\/p>\n
containers in any enclosure or vehicle travel.<\/p>\n
To learn what bulky items are accepted, visit<\/p>\n
bit.ly\/3FmqZzd.<\/p>\n
| RBH | colthEHOR |<\/p>\n
1-125<\/p>\n
Tuesday<\/p>\n
126-232<\/p>\n
Monday<\/p>\n
233-528<\/p>\n
Tuesday<\/p>\n
IT<\/p>\n
529-756<\/p>\n
Monday<\/p>\n
757-773<\/p>\n
Tuesday<\/p>\n
774-945<\/p>\n
onday<\/p>\n
\u2014<\/p>\n
\u2014<\/p>\n
\u2014<\/p>\n
a 4<\/p>\n
946-969<\/p>\n
Tuesday<\/p>\n
–<\/p>\n
2001-2405<\/p>\n
Wednesday<\/p>\n
3000-3325<\/p>\n
Thursday<\/p>\n
3326-3532<\/p>\n
Friday<\/p>\n
THE BREAKDOWN<\/p>\n
4001-4026<\/p>\n
Thursday<\/p>\n
Free space in traditional recycling bins<\/p>\n
5001-6372<\/p>\n
for others.<\/p>\n
Friday<\/p>\n
5373-5465<\/p>\n
Thursday<\/p>\n
o optimize the space in recycling container(s),<\/p>\n
5468-5519<\/p>\n
Thursday<\/p>\n
T<\/p>\n
always break down your cardboard waste.<\/p>\n
Follow these steps:<\/p>\n
5520-5598<\/p>\n
Friday<\/p>\n
24055<\/p>\n
Thursday<\/p>\n
\u00bb Turn the box upside down. Cut along the center<\/p>\n
bottom seam, through the packing tape.<\/p>\n
24299<\/p>\n
Tuesday<\/p>\n
24300<\/p>\n
+ Repeat this under the two flaps on each end of<\/p>\n
Thursday<\/p>\n
the box, freeing the tape at the edges.<\/p>\n
+ Pull all four flaps straight up so that all edges on<\/p>\n
either end move freely up and down.<\/p>\n
BULKY-ITEM PICKUP<\/p>\n
\u00bb Lightly push and twist until the box collapses on<\/p>\n
No call to Resident Services is necessary.<\/p>\n
itself\u2014flattened and ready to be stacked in<\/p>\n
your container.<\/p>\n
lace unwanted bulky items out by your shared<\/p>\n
In addition to breaking down boxes, you must<\/p>\n
trash enclosure or on the curb where your<\/p>\n
remove miscellaneous plastic, Styrofoam and other<\/p>\n
personal trash and recycling carts are collected on<\/p>\n
packing material, which are not recyclable, and<\/p>\n
your area\u2019s collection day between 7 p.m. the night<\/p>\n
Page 27<\/p>\n
place these materials in the regular trash bin.
\nCOMPOSTABLE<\/p>\n
TRASHBAGS<\/p>\n
Simplify recycling, reduce<\/p>\n
odors and keep your<\/p>\n
community cleaner.<\/p>\n
Compostable bags can simplify the organics recycling process, help<\/p>\n
keep the appropriate bins cleaner and reduce odors emanating<\/p>\n
Ze<\/p>\n
from the bins. Compostable bags degrade to humus (the organic<\/p>\n
ann<\/p>\n
component of soil, formed by the decomposition of leaves and other<\/p>\n
F000 SCRAPS<\/p>\n
plant material by soil microorganisms), CO2 and water within 180 days<\/p>\n
:<\/p>\n
when placed in a standard compost pile.<\/p>\n
BAG<\/p>\n
#\u00a3<\/p>\n
5}<\/p>\n
2<\/p>\n
x4<\/p>\n
\u00bb<\/p>\n
[4<\/p>\n
Simply dispose of your organic waste in a compostable bag and<\/p>\n
SX<\/p>\n
place the bag in your organics recycling bin within three days (an<\/p>\n
|<\/p>\n
26s<\/p>\n
rd<\/p>\n
especially important step when disposing of high acidic\/alkaline<\/p>\n
organic waste).<\/p>\n
Organics Recycling Best Practices<\/p>\n
.<\/p>\n
Keep organic waste recycling carts in their intended locations.<\/p>\n
Carts will not be serviced in areas where they are not assigned.<\/p>\n
If you find a cart has been moved, please email LagunaWoods-<\/p>\n
Recycles@CRRMail.com.<\/p>\n
Use compostable bags (preferred), paper bags or newspaper to<\/p>\n
dispose of organic waste. Plastic bags are not accepted. Find<\/p>\n
various compostable bags at Amazon.com, HomeDepot.com or<\/p>\n
Walmart.com.<\/p>\n
Close the lid to the organics carts completely after use to prevent<\/p>\n
rodent access.<\/p>\n
Consider storing your organics in the freezer and disposing on<\/p>\n
Thursday, right before the Friday pickup, to minimize odors.<\/p>\n
Call Resident Services at 949-597-4600 to schedule a Friday<\/p>\n
clippings\/prunings pickup rather than disposing of them in<\/p>\n
organics recycling carts, ensuring everyone can participate in the<\/p>\n
recycling program.<\/p>\n
Visit bit.ly\/3NoVmrB to access an interactive or a printable map<\/p>\n
and locate your nearest organics cart.<\/p>\n
Please email CR&R at LagunaWoods-Recycles@CRRmail.com or call<\/p>\n
949-625-6735 with trash, recycling and organics recycling questions,<\/p>\n
concerns or requests.<\/p>\n
Page 28<\/p>\n
Page 28
\nResidents are encouraged to dispose of their organic waste in any of the green lid carts (\u201corganic<\/p>\n
carts\u201d) located throughout Laguna Woods Village.<\/p>\n
po<\/p>\n
The following waste can be placed in organic carts:<\/p>\n
* Food (e.g., breads, coffee grounds, dairy, eggs\/eggshells, fats, fish, fruits (pits too!),<\/p>\n
grease, meat (including bones), nuts\/nutshells, oils, shellfish\/shells, and vegetables)<\/p>\n
* Food soiled paper (e.g., paper coffee filters, napkins, plates, tea bags, and towels, as<\/p>\n
well as pizza boxes (bottoms only; tops should be recycled!) and wooden chopsticks)<\/p>\n
e Pet food (e.g., birdseed, cat food, and dog food)<\/p>\n
Cardboard, glass, metal (aluminum\/tin), and plastic should be placed in regular recycling<\/p>\n
containers. Polystyrene should be placed in trash containers.<\/p>\n
Green lid carts are<\/p>\n
If an organic cart is full or unavailable for any reason, waste may be placed in a nearby trash<\/p>\n
for organic waste<\/p>\n
container.<\/p>\n
The Laguna Woods Village Landscape Services Department offers a weekly service to pick up residential green waste.<\/p>\n
Please place your green waste close the curb, in a single pile; staff cannot go into the back of units or pick up multiple<\/p>\n
piles. All requests must be made through Laguna Woods Village Resident Services at residentservices@vmsinc.org or<\/p>\n
(949) 597-4600 by Thursday at Noon for pick-up on Friday (holidays may affect these hours). If you submit your request<\/p>\n
after the deadline, your request will be fulfilled as soon as possible the following week. As a reminder, green waste is not<\/p>\n
permitted to be placed in the regular trash, recycling, or organic containers located throughout Laguna Woods Village.<\/p>\n
Organic waste may be bagged in compostable or paper bags, or wrapped in newspapers, before being placed in an<\/p>\n
organic cart. Consider asking for paper bags when shopping for groceries; after groceries are unpacked, those same<\/p>\n
bags can be used to collect and dispose of organic waste.<\/p>\n
In 2016, Governor Brown signed into law Senate Bill 1383, which aims to reduce methane, hydrofluorocarbon gas, and<\/p>\n
anthropogenic black carbon emissions in a statewide effort to combat climate change and improve public health. Senate Bill<\/p>\n
1383 mandates residential organics recycling.<\/p>\n
Organic waste in landfills emits 20% of California’s methane, a climate super pollutant 84 times more potent than carbon<\/p>\n
dioxide, as well as air pollutants like PM, ;, which contributes to asthma and other health conditions\u2019. By lessening the amount<\/p>\n
of new organic waste disposed of in landfills, residential organics recycling will reduce the impacts of harmful emissions.<\/p>\n
Funded By<\/p>\n
Organic waste collected in Laguna Woods is transported to an anaerobic digestion facility where<\/p>\n
it is converted to renewable natural gas and\/or organic compost.<\/p>\n
GalRecycle\u2019<\/p>\n
‘ State of California. California’s Short-Lived Climate Pollutant Reduction Strategy, 23 Nov. 2021, https:\/\/www.calrecycle.ca.gov\/organics\/slcp<\/p>\n
ro<\/p>\n
be<\/p>\n
=
\nORGANICS<\/p>\n
RECYT CL<\/p>\n
I<\/p>\n
N G<\/p>\n
&<\/p>\n
Bag waste in compostable<\/p>\n
or paper bags, or wrap<\/p>\n
=<\/p>\n
in newspaper<\/p>\n
by<\/p>\n
FAN<\/p>\n
=<\/p>\n
J<\/p>\n
=<\/p>\n
a\u00ae<\/p>\n
2%<\/p>\n
–<\/p>\n
New<\/p>\n
FOOD<\/p>\n
FOOD SOILED<\/p>\n
PAPER<\/p>\n
Bones<\/p>\n
Breads<\/p>\n
Coffee Filters<\/p>\n
He<\/p>\n
Coffee Grounds<\/p>\n
Napkins<\/p>\n
Dairy<\/p>\n
Plates<\/p>\n
Eggs\/Eggshells<\/p>\n
Tea Bags<\/p>\n
Fats<\/p>\n
CRs<\/p>\n
Towels<\/p>\n
Fish<\/p>\n
Pizza Boxes<\/p>\n
(bottoms only; tops<\/p>\n
Fruits<\/p>\n
should be recycled!)<\/p>\n
(pits too!)<\/p>\n
Grease<\/p>\n
Wooden Chopsticks<\/p>\n
Meat<\/p>\n
Nuts\/Nutshells<\/p>\n
PET FOOD<\/p>\n
Birdseed<\/p>\n
Oils<\/p>\n
Cat Food<\/p>\n
Shellfish\/Shells<\/p>\n
Vegetables<\/p>\n
Dog Food<\/p>\n
NO<\/p>\n
NO METAL<\/p>\n
GLASS<\/p>\n
(ALUMINUM\/TIN)<\/p>\n
PET WASTE<\/p>\n
Page 30
\noh)<\/p>\n
–<\/p>\n
SOCIAL SERVICES<\/p>\n
YOUR<\/p>\n
MENTAL<\/p>\n
WELL-BEING<\/p>\n
WHEN IN NEED, SOCIAL SERVICES HAS YOUR BACK<\/p>\n
The Village Social Services Division connects<\/p>\n
A variety of support groups offered throughout<\/p>\n
residents to community programs and services\u2014<\/p>\n
the year focus on caregiver support, bereavement,<\/p>\n
such as caregiver services, transportation, meal<\/p>\n
healthy aging, women\u2019s issues, anxiety and<\/p>\n
delivery programs, mental health programs, dementia<\/p>\n
mindfulness, as well as workshops and seminars<\/p>\n
care programs, social engagement programs and<\/p>\n
on timely health and wellness topics for<\/p>\n
much more\u2014to help those residents maintain<\/p>\n
successful aging.<\/p>\n
independence and enhance their quality of life.<\/p>\n
The Friendly Visitor volunteer program,<\/p>\n
The team offers comprehensive in-home<\/p>\n
which trains active Village residents to become<\/p>\n
assessments administered by a licensed clinical<\/p>\n
companions to less-active residents, helps<\/p>\n
social worker (LCSW), a master of social work (MSW)<\/p>\n
prevent social isolation.<\/p>\n
or a master of social work intern (MSWI).<\/p>\n
The division assists residents in planning for<\/p>\n
Short-term, goal-driven counseling services focus<\/p>\n
future needs, and it has partnered with the<\/p>\n
on immediate needs within six to eight sessions,<\/p>\n
Foundation of Laguna Woods Village to provide<\/p>\n
and a referral to long-term counseling services is<\/p>\n
temporary emergency financial assistance to<\/p>\n
provided if necessary.<\/p>\n
qualifying Village residents.<\/p>\n
WHATISA<\/p>\n
SOCIAL WORKER?<\/p>\n
Social workers are trained<\/p>\n
\u00ae Call Social Services at<\/p>\n
for direct practice with<\/p>\n
949-597-4267 or click on<\/p>\n
individuals, families,<\/p>\n
the Social Services tab<\/p>\n
groups and the community<\/p>\n
under Residents at<\/p>\n
in an effort to enhance social<\/p>\n
lagunawoodsvillage.com.<\/p>\n
functioning and overall<\/p>\n
well-being.<\/p>\n
Page 31
\nThere are additional special ways the<\/p>\n
THE FOUNDATION<\/p>\n
foundation can help those who qualify<\/p>\n
financially. Earthquake disaster kits can<\/p>\n
OF LAGUNAWOODS<\/p>\n
be obtained, a CARE ambulance contract<\/p>\n
might be arranged or an emergency<\/p>\n
response device can be rented for<\/p>\n
VILLAGE<\/p>\n
residents who are fall prone but financially<\/p>\n
challenged. For those who live alone, an<\/p>\n
There are many residents in the Village who are unaware of the<\/p>\n
many kinds of help available if they encounter hard times. And<\/p>\n
emergency response device can save the<\/p>\n
hard times seem to be around more now, with inflation<\/p>\n
life of someone who falls.<\/p>\n
impacting older adults who have more limited and often<\/p>\n
How do you find out if you qualify for<\/p>\n
fixed incomes.<\/p>\n
financial assistance or can benefit from<\/p>\n
With the help of Social Services, a resident can access a range<\/p>\n
one of the foundation\u2019s specialty<\/p>\n
of assistance that can get them through a difficult period. Key<\/p>\n
programs? A resident only has to visit<\/p>\n
among the help available is temporary financial assistance that<\/p>\n
Social Services, which is located in the<\/p>\n
can pay for caregiver services, an unexpected prescription not<\/p>\n
rear of the Community Center (24351 El<\/p>\n
covered by insurance, a high electric bill, dental services or<\/p>\n
Toro) on the first floor. Trained staff who<\/p>\n
medical care, or hearing aid repair and more. Also available for<\/p>\n
will explain how to qualify for such<\/p>\n
those experiencing difficult times are grocery and gas cards.<\/p>\n
temporary emergency assistance can also<\/p>\n
be reached at<\/p>\n
. Privacy is<\/p>\n
ensured, and all requests are kept<\/p>\n
confidential. If financial assistance is<\/p>\n
provided, the foundation pays the bill<\/p>\n
directly for the resident.<\/p>\n
If you would like a foundation<\/p>\n
representative to speak to your group or if<\/p>\n
you have a way we can reach more people<\/p>\n
with this information, please contact the<\/p>\n
ed<\/p>\n
foundation at<\/p>\n
or<\/p>\n
For more information about the<\/p>\n
Foundation, please visit<\/p>\n
| \u00a7<\/p>\n
–<\/p>\n
nt<\/p>\n
Please note that donations can always<\/p>\n
be made using PayPal on the<\/p>\n
foundation website.<\/p>\n
\u2014_<\/p>\n
i<\/p>\n
Beer,<\/p>\n
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Page 32
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oc Qa<\/p>\n
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5 Q<\/p>\n
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QS 9<\/p>\n
PE]<\/p>\n
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Page 33
\nUNITED LAGUNA WOODS MUTUAL<\/p>\n
SUMMARY OF CHARGEABLE MAINTENANCE SERVICES<\/p>\n
The following are examples of the most common items in\/around United Laguna Woods Mutual manors that<\/p>\n
occasionally require repair or replacement. The Mutual may perform certain repair services in addition to those<\/p>\n
provided under the General Conditions of the Occupancy Agreement. Some repair services are performed by<\/p>\n
The<\/p>\n
the Mutual that are the responsibility of the Mutual member will be charged to the Mutual member.<\/p>\n
charge for the service will include a $10.00 service charge; the cost of direct materials used, and<\/p>\n
prorated labor.<\/p>\n
Please note: there will be a $50.00 Missed Maintenance Appointment Fee charged to residents who are<\/p>\n
a no-show during their scheduled appointment time frame or do not cancel\/reschedule 24 hours prior<\/p>\n
to their scheduled appointment.<\/p>\n
Please contact Resident Services at 597-4600 with specific questions or in regard to areas not addressed in<\/p>\n
the following document.<\/p>\n
Party responsible for repair or replacement under normal conditions:<\/p>\n
MUTUAL<\/p>\n
MEMBER<\/p>\n
APPLIANCES<\/p>\n
The Mutual will install and maintain major appliances in accordance with Resolution 01-03-43<\/p>\n
X<\/p>\n
Major Standard appliances [oven, range\/cooktop, hood, refrigerator and dishwasher]<\/p>\n
X<\/p>\n
Dishwashers not of Mutual record<\/p>\n
X<\/p>\n
Upgraded appliance features<\/p>\n
X<\/p>\n
Appliance pans and rings<\/p>\n
X<\/p>\n
Appliance alterations<\/p>\n
MUTUAL<\/p>\n
MEMBER<\/p>\n
ELECTRICAL<\/p>\n
Radiant heat (except when damaged by member)<\/p>\n
Thermostat<\/p>\n
Electrical fixtures (outlets, switches, panels, breakers, starters, transformers)<\/p>\n
Doorbells<\/p>\n
Original installation fans and wall heaters<\/p>\n
Interior duplex plates, damaged, cracked<\/p>\n
Ceiling light chrome rings (for cosmetic reasons)<\/p>\n
Temp tray<\/p>\n
X<\/p>\n
Resident controlled light bulbs<\/p>\n
X<\/p>\n
Dimmer switch<\/p>\n
X<\/p>\n
Electrical alteration<\/p>\n
MUTUAL<\/p>\n
MEMBER<\/p>\n
CARPENTRY<\/p>\n
Roof (excluding alterations)<\/p>\n
Flashing, gutters, downspouts (original)<\/p>\n
Window screens (non-alteration)<\/p>\n
Main entry door locks<\/p>\n
Storage cabinets, built into patios (original)<\/p>\n
Storage cabinets, free standing (not original)<\/p>\n
Rekeying of locks (entry, mail box)<\/p>\n
Dead bolts<\/p>\n
Entry door peep holes, mail slots and entry door screen doors<\/p>\n
Sliding screen doors (original)<\/p>\n
Broken or cracked windows (unknown cause)<\/p>\n
Page 1 of 3<\/p>\n
Summary of Chargeable Maintenance Services Revised September 12, 2017: Resolution 01-17-104<\/p>\n
Page 34
\nUNITED LAGUNA WOODS MUTUAL<\/p>\n
SUMMARY OF CHARGEABLE MAINTENANCE SERVICES<\/p>\n
MUTUAL<\/p>\n
MEMBER<\/p>\n
CARPENTRY (continued)<\/p>\n
X<\/p>\n
Broken or cracked windows (resident cause)<\/p>\n
X<\/p>\n
Wall cracks<\/p>\n
X<\/p>\n
Wall holes \u2014 from picture hangers<\/p>\n
Bath accessories (soap dish, glass holder, etc.)<\/p>\n
Built in clothes hamper<\/p>\n
Closet poles and brackets (non-alteration)<\/p>\n
Replacement of medicine cabinet<\/p>\n
Shower and tub enclosures<\/p>\n
Kitchen cabinets, building movement only<\/p>\n
Carport cabinets (original)<\/p>\n
Carport condensation panels<\/p>\n
Towel bars, repair of (non-alteration)<\/p>\n
Towel bars, replacement<\/p>\n
Grab bars<\/p>\n
Interior doors and locks<\/p>\n
Size interior doors for new flooring<\/p>\n
Door bumpers\/stops<\/p>\n
Ceramic tile tub (non-alteration)<\/p>\n
Shower door sweep<\/p>\n
Wardrobe doors<\/p>\n
Hinges, catches<\/p>\n
Chop board\/breadboard<\/p>\n
Diffuser light panel<\/p>\n
Tile (non-alteration)<\/p>\n
Baseboards and moldings (non-alteration)<\/p>\n
Countertops and floors (non-alteration)<\/p>\n
Drawer guides<\/p>\n
Structural repairs<\/p>\n
X<\/p>\n
Alterations<\/p>\n
MUTUAL<\/p>\n
MEMBER<\/p>\n
PAINT<\/p>\n
X<\/p>\n
Entry doors (on program)<\/p>\n
X<\/p>\n
Entry doors (by request, off program)<\/p>\n
X<\/p>\n
Plumbing leak damage<\/p>\n
X<\/p>\n
Rain leak damages<\/p>\n
X<\/p>\n
Appliance leak damage (Mutual owned appliances)<\/p>\n
X<\/p>\n
Building exterior<\/p>\n
MUTUAL<\/p>\n
MEMBER<\/p>\n
PLUMBING<\/p>\n
X<\/p>\n
Faucets (non-alteration, non-upgraded)<\/p>\n
X<\/p>\n
Kitchen sinks, fittings, traps, etc. (non-alteration)<\/p>\n
X<\/p>\n
Toilets, fittings, traps, etc. (non-alteration)<\/p>\n
X<\/p>\n
Bath tubs and fittings (non-alteration)<\/p>\n
Shower head<\/p>\n
X<\/p>\n
Water heaters & fittings<\/p>\n
X<\/p>\n
Stoppers, tub and basin<\/p>\n
X<\/p>\n
Garbage disposals (non-alteration)<\/p>\n
Toilet seats<\/p>\n
Page 2 of 3<\/p>\n
Summary of Chargeable Maintenance Services Revised September 12, 2017: Resolution 01-17-104<\/p>\n
Page 35
\nUNITED LAGUNA WOODS MUTUAL<\/p>\n
SUMMARY OF CHARGEABLE MAINTENANCE SERVICES<\/p>\n
MUTUAL<\/p>\n
MEMBER<\/p>\n
PLUMBING (continued)<\/p>\n
X<\/p>\n
Stoppages caused by resident<\/p>\n
X<\/p>\n
Stoppages (multi, main line or lateral)<\/p>\n
X<\/p>\n
Stoppages (single fixture)<\/p>\n
X<\/p>\n
Water leaks (in wall, below slab, under fixture)<\/p>\n
X<\/p>\n
Plumbing alterations<\/p>\n
PAVING<\/p>\n
The Mutual is responsible for the maintenance, repair and replacement of concrete and asphalt within the Mutual,<\/p>\n
except for alterations. VMS staff may provide services for non-Mutual items as a charge to the Mutual member.<\/p>\n
RESPONSIBILITIES SUBJECT TO CHANGE PER BOARD RESOLUTION<\/p>\n
Page 3 of 3<\/p>\n
Summary of Chargeable Maintenance Services Revised September 12, 2017: Resolution 01-17-104<\/p>\n
Page 36
\nTHIRD LAGUN<\/p>\n
UNITED LAGUNA WOODS<\/p>\n
MoUT<\/p>\n
)<\/p>\n
A HILLS<\/p>\n
MUTUAL<\/p>\n
POLICY REGULATING PASSIVE HOME BUSINESSES<\/p>\n
The governing documents of Third Laguna Hills Mutual and United Laguna Woods Mutual state that<\/p>\n
members shall use their units as a private dwelling, and for no other purpose. However, both mutuals<\/p>\n
recognize the need to establish restricted conditions under which a passive business may be<\/p>\n
conducted within a residential unit, and this policy regulating passive home businesses was revised and<\/p>\n
adopted by United Laguna Woods Mutual via Resolution 01-24-86 on August 13, 2024, and by Third<\/p>\n
Laguna Hills Mutual via Resolution 03-24-75 on July 16, 2024.<\/p>\n
The intent of the restrictions is to preclude the use of the dwelling unit in any manner that creates a<\/p>\n
nuisance, has an adverse effect on the mutual\u2019s insurance rates, or has a negative impact on<\/p>\n
surrounding properties. A nuisance or negative impact can result from increased vehicular traffic,<\/p>\n
pedestrian traffic, noise and parking congestion, as well as other conditions that affect other residents<\/p>\n
or properties in the surrounding area.<\/p>\n
Further, it is the mutual\u2019s intent to prescribe a reasonable standard that allows certain businesses to<\/p>\n
operate without negatively affecting neighbors and\/or the community.<\/p>\n
Limitations of Dwelling Use<\/p>\n
1<\/p>\n
The business shall not change the principal character of the dwelling as a residence.<\/p>\n
2<\/p>\n
The business shall not employ persons, paid or unpaid, who are not bona fide residents of the<\/p>\n
dwelling.<\/p>\n
3<\/p>\n
The business shall be conducted only within the dwelling structure interior and shall not operate<\/p>\n
in, or be conducted upon any common area or limited-use common area, including a garage,<\/p>\n
patio, balcony or carport.<\/p>\n
The business shall not display any signage or other evidence of a business inside or on the<\/p>\n
exterior of the premises.<\/p>\n
The business operator shall not use the dwelling address in any advertisement or on any<\/p>\n
business stationery or business cards.<\/p>\n
The business shall not occupy more than one room within the dwelling, or 25% of the gross<\/p>\n
floor area, whichever is less.<\/p>\n
The business shall not produce, store, maintain on the site or use in its operation any<\/p>\n
hazardous material (other than typical household cleaning materials in small quantities) that<\/p>\n
can affect the mutual\u2019s insurance rates.<\/p>\n
8<\/p>\n
No tools, materials or any equipment used in the business may generate smoke, noise, dust,<\/p>\n
odors or vibration that are atypical of residential property use.<\/p>\n
9<\/p>\n
A business that uses telephone, computer or mail marketing may not ship, send or otherwise<\/p>\n
distribute, or receive delivery of business-related goods or merchandise, at the dwelling.<\/p>\n
10. Persons conducting home businesses are subject to the regulatory codes and ordinances of the<\/p>\n
jurisdiction(s) in which the dwelling is located.<\/p>\n
Violations of this policy can result in suspension of the use of GRF facilities and voting privileges, and<\/p>\n
a monetary penalty of up to $500.<\/p>\n
Updated 8-13-2024<\/p>\n
Page 37
\nAPPLICATION FOR PERMIT TO CONDUCT A | mutual<\/p>\n
CluNitep<\/p>\n
CI THIRD<\/p>\n
PASSIVE BUSINESS IN A MANOR<\/p>\n
RESIDENT NAME<\/p>\n
MANOR ADDRESS<\/p>\n
DESCRIBE NATURE OF BUSINESS (SALES, COUNSELING, CONSULTING, ADMINISTRATIVE, ETC.)<\/p>\n
DESCRIBE WHERE AND HOW SERVICES WILL BE PROVIDED (IN CUSTOMER’S HOME, HOME OFFICE, ETC.)<\/p>\n
APPLICANT ACKNOWLEDGMENT<\/p>\n
| am applying for this permit to conduct a business in or from my Laguna Woods Village<\/p>\n
manor. | understand that the governing rules of my mutual homeowners\u2019 association prohibit<\/p>\n
the conduct of any business, commercial undertaking or other professional activity that can<\/p>\n
cause a nuisance to other residents or to the community at large.<\/p>\n
| attest that the business will not cause an increase in vehicular and\/or pedestrian traffic, either<\/p>\n
from deliveries of product for resale, shipping or otherwise; that the business will not cause<\/p>\n
excessive noise, parking congestion and other conditions that affect other residents or surrounding<\/p>\n
areas; and that my manor address will not appear on my business stationery or business cards, or<\/p>\n
in any advertising that | may use to solicit business.<\/p>\n
| have read the mutual policy regulating passive home businesses on the reverse side of this<\/p>\n
application form and agree to comply with all the restrictions and conditions therein.<\/p>\n
APPLICANT SIGNATURE<\/p>\n
DATE<\/p>\n
ACTION BY MUTUAL BOARD OF DIRECTORS<\/p>\n
APPLICATION DENIED<\/p>\n
APPLICATION APPROVED<\/p>\n
The board of directors of this mutual corporation has<\/p>\n
The board of directors of this mutual corporation<\/p>\n
reviewed the application to conduct a passive<\/p>\n
has reviewed the application to conduct a passive<\/p>\n
business. Based on assurances provided by the<\/p>\n
business. Based on the information provided, the<\/p>\n
applicant herein, the board of directors approves<\/p>\n
board of directors denies this application.<\/p>\n
this application.<\/p>\n
SIGNATURE<\/p>\n
SIGNATURE<\/p>\n
SIGNATURE<\/p>\n
SIGNATURE<\/p>\n
SIGNATURE<\/p>\n
SIGNATURE<\/p>\n
DATE<\/p>\n
DATE<\/p>\n
PASSIVE BUSINESS IN A MANOR (REV 08-13-24)<\/p>\n
Page 38
\nyal<\/p>\n
aun<\/p>\n
ods Vil<\/p>\n
What\u2019s Up in the Village<\/p>\n
-\u00a5<\/p>\n
The Village Breeze bimonthly magazine, paid<\/p>\n
for through a partnership with Saddleback<\/p>\n
VILLAGE BREE:<\/p>\n
MemorialCare Hospital, is delivered to<\/p>\n
every manor.<\/p>\n
|<\/p>\n
x<\/p>\n
Relrosn Your Gardon<\/p>\n
\u201cWhat\u2019s Up in the Village\u201d delivers a digital<\/p>\n
[ppuants pm<\/p>\n
Lanescaping Services Departmen<\/p>\n
el your pants ine by acang a er of mics tom me<\/p>\n
newsletter full of news, updates and events to<\/p>\n
ree |<\/p>\n
–<\/p>\n
\u2014<\/p>\n
your inbox every Friday. Simply email<\/p>\n
info@lagunawoodsvillage.com with your<\/p>\n
sk ul eso tats on VS staf neracion<\/p>\n
Answering the Call<\/p>\n
|<\/p>\n
=<\/p>\n
with resident<\/p>\n
name, manor and email address and ask<\/p>\n
=<\/p>\n
to subscribe.<\/p>\n
Why Is My Power Dut><\/p>\n
outages, savings o9portuntios and ove<\/p>\n
Find cut about Southern Caffrnt power<\/p>\n
|<\/p>\n
Village Television (TV6) is community owned<\/p>\n
[re]<\/p>\n
and features original programming, great films<\/p>\n
ps<\/p>\n
three days a week and much more!<\/p>\n
SILAGE BREEZE<\/p>\n
The Village has its own YouTube channel and the<\/p>\n
Laguna Woods Globe, which is published by<\/p>\n
the Orange County Register and available<\/p>\n
via subscription.<\/p>\n
SN<\/p>\n
S\u2014<\/p>\n
nr<\/p>\n
\u2014<\/p>\n
\u2014\u2014\u2014<\/p>\n
\u2014<\/p>\n
A<\/p>\n
fo<\/p>\n
Recreation Transportat<\/p>\n
ion + News + ServicEsmamofe:<\/p>\n
yi]<\/p>\n
Lf] ]<\/p>\n
| contaceus<\/p>\n
\u201cn><\/p>\n
\u201cACodeRED<\/p>\n
Pra<\/p>\n
552<\/p>\n
Amenices<\/p>\n
roorhaos<\/p>\n
Reso<\/p>\n
Laguna Woods Village:<\/p>\n
x,<\/p>\n
News<\/p>\n
Ca<\/p>\n
Clubs<\/p>\n
ow D<\/p>\n
A<\/p>\n
“ih<\/p>\n
Fw<\/p>\n
Ww,<\/p>\n
RN<\/p>\n
–<\/p>\n
J,<\/p>\n
oa<\/p>\n
He<\/p>\n
-r<\/p>\n
i<\/p>\n
|<\/p>\n
A<\/p>\n
Laguna Woods Village\u2019<\/p>\n
[re<\/p>\n
_-<\/p>\n
\u00bb<\/p>\n
–<\/p>\n
-g,<\/p>\n
.<\/p>\n
–<\/p>\n
-ow<\/p>\n
ar<\/p>\n
-\u2014\u2014<\/p>\n
B= Pa<\/p>\n
it<\/p>\n
New Adventure<\/p>\n
pa<\/p>\n
5 Begin<\/p>\n
PF<\/p>\n
–<\/p>\n
aging Wood Yilege<\/p>\n
A<\/p>\n
\u00ae ens 99<\/p>\n
a<\/p>\n
-\u2014<\/p>\n
og,<\/p>\n
Page 39
\nGOT<\/p>\n
ds Village”<\/p>\n
y<\/p>\n
===<\/p>\n
8<\/p>\n
A<\/p>\n
(the Right)<\/p>\n
Cc<\/p>\n
INFO?<\/p>\n
–<\/p>\n
(ree.<\/p>\n
Questions or curiosity about something you heard that doesn\u2019t sound quite right?<\/p>\n
Village Management Services has answers\u2014in person, online, via email, on Village Television,<\/p>\n
in the Village Breeze and more!<\/p>\n
GET FACTS<\/p>\n
Governance Boards, GRF, Third or United.<\/p>\n
.<\/p>\n
.<\/p>\n
Email info@lagunawoodsvillage.com, which is<\/p>\n
Clicking the Calendars Home button also will<\/p>\n
monitored and answered daily by staff.<\/p>\n
take you to a landing page from which you can<\/p>\n
Read the every-Friday \u201cWhat\u2019s Up in the Village.\u201d<\/p>\n
select the governing board calendar of your<\/p>\n
Not subscribed? Send a request to info@<\/p>\n
choice. Click on the meeting of interest.<\/p>\n
lagunawoodsvillage.com.<\/p>\n
Meeting information and agenda packets can be<\/p>\n
Read the bi-monthly Village Breeze. Didn\u2019t<\/p>\n
found by clicking on the meeting of interest on<\/p>\n
receive your copy? The Village Breeze is<\/p>\n
the calendar.<\/p>\n
delivered to every manor via the United States<\/p>\n
Postal Service’s Every Door Direct program.<\/p>\n
GET ANSWERS TO FAQs<\/p>\n
Call the regional postmaster to inform them of<\/p>\n
+ Click How Do I? at the top main menu of<\/p>\n
missed delivery at 949 837-1848. Copies are<\/p>\n
the Village website for a list of answers to<\/p>\n
available throughout the Village at Clubhouse<\/p>\n
frequently asked questions regarding general<\/p>\n
1 fitness; clubhouse offices 1, 2,4 and 5;<\/p>\n
information, sales and leasing, billing, decals<\/p>\n
Community Center concierge desk; Community<\/p>\n
and passes and more.<\/p>\n
Center fitness; Community Center Recreation<\/p>\n
\u00abVisit https:\/\/bit.ly\/3mEYYJE to find out how to<\/p>\n
office; Equestrian Center office; Garden Center<\/p>\n
reach the department to best meet your needs.<\/p>\n
2 office; Golf pro shop; Par 3 office; Tennis<\/p>\n
clubhouse; and Village Library.<\/p>\n
WHO CAN YOU CALL?<\/p>\n
Check out the latest news at<\/p>\n
+ Click Contact Us in the top right-hand corner<\/p>\n
lagunawoodsvillage.com > News > News<\/p>\n
of the Village website for general information,<\/p>\n
Home (lagunawoodsvillage.com\/news).<\/p>\n
important phone numbers and more. A What<\/p>\n
Watch \u201cThis Day\u201d on TV6 Monday through<\/p>\n
can we help you with? online form (scroll to<\/p>\n
Saturday at 9 a.m. (rebroadcast at 12:30 and<\/p>\n
the bottom of the Contact Us landing page)<\/p>\n
5 p.m. daily).<\/p>\n
allows you to make an inquiry to be answered<\/p>\n
Visit our Facebook page at<\/p>\n
by staff.<\/p>\n
facebook.com\/LagunaWoodsVillage.<\/p>\n
Visit https:\/\/bit.ly\/3uJZF7h to view the full<\/p>\n
phone list or click View Full Phone List at<\/p>\n
ATTEND OPEN MEETINGS<\/p>\n
Contact Us.<\/p>\n
+ Atlagunawoodsvillage.com under Calendars,<\/p>\n
Visit https:\/\/bit.ly\/2PXD8VV for a<\/p>\n
go to Calendars Home and select All<\/p>\n
comprehensive list of frequently called numbers<\/p>\n
Page 40
\nor about agenda items during the corresponding<\/p>\n
portion of the meeting. Members who wish to speak<\/p>\n
may fill out a card and turn it in to the corporate<\/p>\n
SIMPLE<\/p>\n
secretary basket located at the dais. Member<\/p>\n
comments are limited to three minutes.<\/p>\n
BOARD AND COMMITTEE MEETINGS VIA GRANICUS<\/p>\n
WAYS<\/p>\n
Visit lagunawoodsvillage.com\/meetings to watch<\/p>\n
board and committee meetings online via Granicus.<\/p>\n
Meetings are listed by date, with the most recent at the<\/p>\n
TO STAY<\/p>\n
top. Click Video to watch the meetings and view agenda<\/p>\n
documents, or click Agenda to see the documents and<\/p>\n
backup materials. Viewers also can locate agenda items<\/p>\n
INFORMED<\/p>\n
by typing keywords into the Search box.<\/p>\n
Members also are invited to submit comments by<\/p>\n
How to participate in board and<\/p>\n
emailing meeting@vmsinc.org any time before or<\/p>\n
committee meetings<\/p>\n
during the meeting. Include your name, unit number<\/p>\n
and the meeting on which youre commenting in the<\/p>\n
Attending open board and committee meetings<\/p>\n
email subject field.<\/p>\n
is a great way to stay informed and participate in<\/p>\n
BOARD AND COMMITTEE MEETINGS VIAZOOM<\/p>\n
your community. Attend meetings in person, watch<\/p>\n
them online via Granicus or Zoom, and view live and<\/p>\n
Zoom allows attendees to virtually raise their hand,<\/p>\n
recorded board meetings on TV6.<\/p>\n
ask questions and speak to board and committee<\/p>\n
The GRF, United and Third boards meet the first,<\/p>\n
members in real time.<\/p>\n
second and third Tuesday (respectively) of each<\/p>\n
To attend virtual board or committee meetings,<\/p>\n
month at 9:30 a.m. View the board and committee<\/p>\n
look for the Zoom meeting link in the Open Forum<\/p>\n
meeting schedule at lagunawoodsvillage.com<\/p>\n
section of the respective board or committee agenda<\/p>\n
> Calendars > All Governance Boards Calendar<\/p>\n
posted to lagunawoodsvillage.com > Calendars > All<\/p>\n
Governance Boards Calendar. Click on the link a few<\/p>\n
(sometimes referred to as TeamUp). All meetings are<\/p>\n
subject to change; ending times are approximate.<\/p>\n
minutes prior to the meeting to launch Zoom. Then<\/p>\n
select Open Zoom Meetings and Launch Meeting when<\/p>\n
BOARD AND COMMITTEE MEETINGS IN PERSON<\/p>\n
prompted. No password or registration is required.<\/p>\n
Attend open meetings held in the Community Center<\/p>\n
Members who wish to speak during the member<\/p>\n
board room at 24351 El Toro Road and speak about<\/p>\n
comment agenda item may use the Raise Hand<\/p>\n
topics not on the agenda during the open forum<\/p>\n
button on the Zoom screen. The corporate secretary<\/p>\n
will then enable members to speak in the order in<\/p>\n
which they have raised their hand.<\/p>\n
Pa<\/p>\n
Laguna Woods Village<\/p>\n
BOARD MEETINGS ON VILLAGE TELEVISION<\/p>\n
Amenities \u00a5<\/p>\n
Neighborhoods *<\/p>\n
Residents \u00a9<\/p>\n
News 7<\/p>\n
The GRF, United and Third monthly board meetings<\/p>\n
are aired live on Village Television on the first,<\/p>\n
Calendars<\/p>\n
second and third Tuesdays (respectively) at 9:30 a.m.<\/p>\n
All board meetings are replayed on TV6 the following<\/p>\n
Golden Rain Foundation<\/p>\n
The Towers Mutual 50<\/p>\n
Thursday at 1:30 p.m. as well as the following week<\/p>\n
on Wednesday at 6 p.m.<\/p>\n
Page 41
\nSTAY IN TOUCH!<\/p>\n
Telephone and email<\/p>\n
The Laguna Woods Village<\/p>\n
Community Center<\/p>\n
24351 El Toro Road<\/p>\n
Stay in Touch!<\/p>\n
Laguna Woods, CA 92637<\/p>\n
Use these frequently called numbers to seek<\/p>\n
lagunawoodsvillage.com<\/p>\n
assistance, find answers and more.<\/p>\n
949-597-4600<\/p>\n
Emails provided<\/p>\n
where available<\/p>\n
ADMINISTRATIVE OFFICES<\/p>\n
General Information<\/p>\n
949-597-4600<\/p>\n
information@lagunawoodsvillage.com<\/p>\n
MISCELLANEOUS<\/p>\n
info@vmsinc.org<\/p>\n
Animal Services, City of Laguna Beach<\/p>\n
949-497-0701<\/p>\n
City of Laguna Woods<\/p>\n
949-639-0500<\/p>\n
AMENITIES AND RECREATION<\/p>\n
Florence Sylvester Senior Center<\/p>\n
949-380-0155<\/p>\n
General Information<\/p>\n
949-597-4273<\/p>\n
Foundation of Laguna Woods Village<\/p>\n
949-268-2246<\/p>\n
949-837-5200<\/p>\n
recreation@vmsinc.org<\/p>\n
Laguna Woods Globe<\/p>\n
19 Restaurant and Lounge<\/p>\n
949-206-1525<\/p>\n
Laguna Woods History Center<\/p>\n
949-206-0150<\/p>\n
949-597-4281<\/p>\n
Clubhouse 1 Office\/Pool 1<\/p>\n
info@lagunawoodshistory.org<\/p>\n
Clubhouse 1 Fitness Center<\/p>\n
949-597-4284<\/p>\n
Lost and Found<\/p>\n
949-597-4435<\/p>\n
949-597-4286<\/p>\n
Clubhouse 2 Office\/Pool 2<\/p>\n
lostandfound@vmsinc.org<\/p>\n
Clubhouse 4 Office\/Pool 4 (Mon – Fri)<\/p>\n
949-597-4291<\/p>\n
RV Storage<\/p>\n
949-268-2284<\/p>\n
Clubhouse 4 Office\/Pool 4 (Sat & Sun)<\/p>\n
949-597-4344<\/p>\n
Saddleback College Emeritus Institute<\/p>\n
949-770-9669<\/p>\n
Clubhouse 5 Office\/Pool 5<\/p>\n
949-597-4382<\/p>\n
The Towers<\/p>\n
949-597-4278<\/p>\n
Clubhouse 6 Office\/Pool 6<\/p>\n
949-597-4436<\/p>\n
thetowerslwv@pmpmanage.com<\/p>\n
Clubhouse 7 Office<\/p>\n
949-268-2417<\/p>\n
Clubhouse Reservations<\/p>\n
949-597-4227<\/p>\n
RESIDENT SERVICES<\/p>\n
Community Fitness Center<\/p>\n
949-268-2275<\/p>\n
Manor Alterations<\/p>\n
949-597-4616<\/p>\n
Equestrian Center<\/p>\n
949-597-4275<\/p>\n
alterations@vmsinc.org<\/p>\n
949-597-4336<\/p>\n
Resident Services<\/p>\n
949-597-4600<\/p>\n
Golf and Village Greens<\/p>\n
Golf (Par 3 Course)<\/p>\n
949-597-4334<\/p>\n
residentservices@vmsinc.org<\/p>\n
949-597-4289<\/p>\n
Social Services<\/p>\n
949-597-4267<\/p>\n
Performing Arts Center<\/p>\n
Performing Arts Center Box Office<\/p>\n
949-597-4288<\/p>\n
949-597-4274<\/p>\n
SECURITY<\/p>\n
Village Library<\/p>\n
lwvillagelibrary@yahoo.com<\/p>\n
Compliance Hotline (anonymous)<\/p>\n
949-268-2255<\/p>\n
Village Television<\/p>\n
949-597-4295<\/p>\n
Department of Security Services (24\/7)<\/p>\n
949-580-1400<\/p>\n
Disaster Preparedness Task Force<\/p>\n
949-597-4237<\/p>\n
COMMUNITY ACCESS<\/p>\n
Community Access<\/p>\n
949-597-4600<\/p>\n
TRANSPORTATION<\/p>\n
Gate Clearance<\/p>\n
949-597-4301<\/p>\n
Village Bus System<\/p>\n
949-597-4659<\/p>\n
EMERGENCY AND MEDICAL SERVICES<\/p>\n
UTILITIES<\/p>\n
911<\/p>\n
949-837-2670<\/p>\n
Fire, Police, Medical Emergency<\/p>\n
Broadband (Cable)<\/p>\n
Care Ambulance Service<\/p>\n
877-972-0999<\/p>\n
CR&R Inc. (Trash)<\/p>\n
949-625-6735<\/p>\n
949-837-4500<\/p>\n
MemorialCare Saddleback Hospital<\/p>\n
LagunaWoods-Recycles@CRRmail.com<\/p>\n
OC Fire Authority Public Information Line<\/p>\n
800-545-5585<\/p>\n
El Toro Water District<\/p>\n
949-837-0660<\/p>\n
949-770-6011<\/p>\n
877-238-0092<\/p>\n
OC Sheriff’s Nonemergency Dispatch<\/p>\n
Southern California Gas Company<\/p>\n
Southern California Edison<\/p>\n
800-655-4555<\/p>\n
West Coast Internet Customer Service<\/p>\n
949-487-3302<\/p>\n
Page 42
\nIn Your Neighborhood<\/p>\n
To find out what\u2019s going on in and around your<\/p>\n
Street Sweeping Schedule<\/p>\n
neighborhood, visit lagunawoodsvillage.com, go to<\/p>\n
*All times are approximate and subject to change<\/p>\n
the Residents tab, click on Maintenance & Construction<\/p>\n
and scroll down to Maintenance Project Logs.<\/p>\n
MONDAY TO FRIDAY<\/p>\n
~<\/p>\n
7:30 a.m. to 3:30 p.m.<\/p>\n
Cul-de-sacs<\/p>\n
MONDAY<\/p>\n
7:30 to 11:30 a.m.<\/p>\n
Gates 1, 2, 3 – Calle Aragon to Via Estrada North<\/p>\n
11:30 a.m. to 3:30 p.m.<\/p>\n
Gates 1, 2, 3 – Calle Aragon to Via Estrada South<\/p>\n
TUESDAY<\/p>\n
7:30 to 11:30 a.m.<\/p>\n
Gates 5, 6 – All streets in this area<\/p>\n
GRF Facilities Sweeping Schedule<\/p>\n
11:30 a.m. to 3:30 p.m.<\/p>\n
1ST FRIDAY OF THE MONTH<\/p>\n
Gates 11, 14 – All streets in this area<\/p>\n
410 5:30 a.m. Clubhouse 1<\/p>\n
5:30 to 6 a.m. Clubhouse 2<\/p>\n
WEDNESDAY<\/p>\n
7:30 to 11:30 a.m.<\/p>\n
2ND FRIDAY OF THE MONTH<\/p>\n
Gates 7, 8 – Calle Sonora\/Alta Vista (East Area)<\/p>\n
410 5:30 a.m. Clubhouse 3<\/p>\n
11:30 a.m. to 3:30 p.m.<\/p>\n
5:30 to 6 a.m. Clubhouse 4<\/p>\n
Gates 7, 8,9 – Calle Sonora\/Alta Vista (West Area)<\/p>\n
3RD FRIDAY OF THE MONTH<\/p>\n
THURSDAY<\/p>\n
4to6a.m.<\/p>\n
Clubhouse 7<\/p>\n
7:30 to 11:30 a.m.<\/p>\n
6to7a.m.<\/p>\n
Clubhouse 5<\/p>\n
Gate 10 – East of Ave. Sosiega & North of Monte<\/p>\n
7to8a.m.<\/p>\n
Clubhouse 6<\/p>\n
Hermoso<\/p>\n
11:30 a.m. to 3:30 p.m.<\/p>\n
4TH FRIDAY OF THE MONTH<\/p>\n
Gate 9 – South of Monte Hermoso<\/p>\n
4to7a.m.<\/p>\n
Maintenance Center<\/p>\n
Garden Centers<\/p>\n
FRIDAY<\/p>\n
GRF Facilities<\/p>\n
Equestrian Center Lot<\/p>\n
Please see GRF Facilities Sweeping Schedule.<\/p>\n
5TH FRIDAY OF THE MONTH<\/p>\n
(WHEN APPLIES)<\/p>\n
Every other week<\/p>\n
4to7a.m.<\/p>\n
RV Lots<\/p>\n
Gate 9 – Towers Parking Lot<\/p>\n
Golf Maintenance<\/p>\n
Gate 11 – Check area and re-sweep if needed<\/p>\n
Page 43
\n\u2014<\/p>\n
Lig Woods Village<\/p>\n
If we can\u2019t reach you, we can\u2019t notify you!<\/p>\n
whenseconts coun. you oncounton > COA @ RED\u201d<\/p>\n
CodeRED is the community notification system used to call, text and\/or email Laguna<\/p>\n
Woods Village residents with time-sensitive and\/or emergency information. This system is<\/p>\n
separate from the regular email information you may be receiving from the Media and<\/p>\n
Communications Department and requires a specific, unique enrollment.<\/p>\n
The Security Services Department and the Laguna Woods Village Disaster Preparedness<\/p>\n
Task Force encourage you to take a few minutes to ensure we have accurate contact<\/p>\n
information for you so you are informed in the event of an emergency or threat to the<\/p>\n
Village. Safety is a two-way street. Be sure to registertoday to receive the information you<\/p>\n
need, when it matters, regarding events such as:<\/p>\n
.<\/p>\n
Critical power outages<\/p>\n
.<\/p>\n
Earthquake emergency procedures<\/p>\n
.<\/p>\n
Evacuation<\/p>\n
.<\/p>\n
Gate or road closures<\/p>\n
.<\/p>\n
Safety threats<\/p>\n
.<\/p>\n
Fire<\/p>\n
Please fill out the form on the reverse side of this paper and return it in person the Laguna<\/p>\n
Woods Community Center front desk at 24351 El Toro Road, or mail it to Media and<\/p>\n
Communications, Village Management Services Inc., 24351 El Toro Road, Laguna Woods,<\/p>\n
CA 92637. You may also complete the form online through the Laguna Woods Village<\/p>\n
website. Go to www.lagunawoodsvillage.com, and look for the link at the top of the home<\/p>\n
page that says CodeRED.<\/p>\n
Please be assured that all information provided for your CodeRED notification is<\/p>\n
confidential and will only be used to contact you in the event of an emergency.<\/p>\n
Page 44
\nIE Ey<\/p>\n
fo<\/p>\n
Laguna Woods Village<\/p>\n
Contact Information Form and CodeRED Emergency Notification Record<\/p>\n
If we can\u2019t reach you, we can\u2019t notify you!<\/p>\n
Manor is<\/p>\n
Date<\/p>\n
[J] Leased<\/p>\n
[1 Owner occupied<\/p>\n
[] Vacant<\/p>\n
Your Information<\/p>\n
Resident ID #<\/p>\n
Manor #<\/p>\n
Name<\/p>\n
Email<\/p>\n
Home phone<\/p>\n
Cell phone<\/p>\n
Non-occupant owner address<\/p>\n
City, state, zip<\/p>\n
Name<\/p>\n
Relationship<\/p>\n
Home number<\/p>\n
Email<\/p>\n
Work number<\/p>\n
Cell number<\/p>\n
Address<\/p>\n
City, state, zip<\/p>\n
Name<\/p>\n
Relationship<\/p>\n
Home number<\/p>\n
Email<\/p>\n
Work number<\/p>\n
Cell number<\/p>\n
Address<\/p>\n
City, state, zip<\/p>\n
Attorney\u2019s name<\/p>\n
Phone<\/p>\n
Phone<\/p>\n
Power of Attorney\/Trustee\u2019s name<\/p>\n
Pet care contact name<\/p>\n
Phone<\/p>\n
Doctor\u2019s name<\/p>\n
Phone<\/p>\n
[ Dementia<\/p>\n
[1 Visually impaired<\/p>\n
[1] Hearing impaired<\/p>\n
[1 Nonambulatory<\/p>\n
[J Life-support system (equipment that requires electricity)<\/p>\n
[J] Do you have a caregiver?*<\/p>\n
*Do you have an approved caregiver application on file? For assistance contact Resident Services at 949-597-4600.<\/p>\n
Note: California Civil Code Section 4041 requires owners to provide annual written notice to the association of the<\/p>\n
following. This includes contact information of the legal representative, if any, including any person with power of attorney<\/p>\n
or other person who can be contacted in the event of an emergency or extended absence from the manor. Emergency<\/p>\n
contact information may be given to hospital personnel upon request.<\/p>\n
Page 45
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Ss<\/p>\n
Py<\/p>\n
X saw<\/p>\n
JFL<\/p>\n
U4<\/p>\n
5)<\/p>\n
3 28<\/p>\n
\u00ae bo<\/p>\n
“ee<\/p>\n
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nt<\/p>\n
[0g<\/p>\n
174<\/p>\n
BE<\/p>\n
A<\/p>\n
(Pe<\/p>\n
|<\/p>\n
\u00a9 mm<\/p>\n
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We<\/p>\n
>1<\/p>\n
ga<\/p>\n
ze<\/p>\n
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y<\/p>\n
sg?<\/p>\n
oi\u201d<\/p>\n
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HZ<\/p>\n
ye<\/p>\n
>\u00bb HN<\/p>\n
#<\/p>\n
d=<\/p>\n
E. 7<\/p>\n
\u00a5<\/p>\n
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4<\/p>\n
oy<\/p>\n
4\u2019<\/p>\n
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><\/p>\n
NY |<\/p>\n
\u201ci<\/p>\n
Page 46
\n–<\/p>\n
PN<\/p>\n
–<\/p>\n
–<\/p>\n
en<\/p>\n
we a<\/p>\n
–<\/p>\n
– =<\/p>\n
Ores<\/p>\n
TA FATA<\/p>\n
a<\/p>\n
TASB<\/p>\n
eB<\/p>\n
RANC<\/p>\n
El MRPO<\/p>\n
WORK<\/p>\n
yOrA\u2122N WAY<\/p>\n
|<\/p>\n
\u00ab|<\/p>\n
PART-TIME<\/p>\n
=<\/p>\n
LOVING<\/p>\n
IN THE<\/p>\n
LOCAL<\/p>\n
YES, THE<\/p>\n
VILLAGE HAS A<\/p>\n
HISTORY<\/p>\n
VILLAGE<\/p>\n
POST OFFICE!<\/p>\n
The Chicago Club travel<\/p>\n
Enjoy the benefits of<\/p>\n
show travels back in<\/p>\n
The Laguna Woods Village U.S<\/p>\n
working where you live.<\/p>\n
time to tell the story of<\/p>\n
Post Office substation, open<\/p>\n
to Village residents Monday<\/p>\n
Village Management<\/p>\n
the Laguna Woods area<\/p>\n
through Friday from 10 a.m<\/p>\n
Services Inc. (VMS), the<\/p>\n
to 3:30 p.m. (closed for lunch<\/p>\n
self-owned professional<\/p>\n
Village Television\u2019s Chicago Club<\/p>\n
travel series visited the Laguna<\/p>\n
from 11:45 a.m. to 12:15 p.m.)<\/p>\n
management company for<\/p>\n
is located at the back of the<\/p>\n
Laguna Woods Village<\/p>\n
Woods History Center to travel<\/p>\n
back in time and share the great<\/p>\n
parking lot of the Laguna Woods<\/p>\n
seeks part-time employees<\/p>\n
Village Performing Arts Center.<\/p>\n
history of the Laguna Woods area<\/p>\n
to fill various positions<\/p>\n
via the History Center, beautifully<\/p>\n
throughout the community,<\/p>\n
documenting how one of the<\/p>\n
<< = including bus drivers, gate earliest planned communities in ambassadors, recreation California came to be leaders and more Follow hosts Dorothy Pacella and To view open positions Bill Hoffman, and intrepid iPhone- ographer, Carmen Pacella, as they visit lagunawoodsvillage Na com and click Careers at tell the story of the land that is the bottom of the home now Laguna Woods Village from page. From there, under 13,000 BCE and the Tongva and Acjachemen people to Moulton FIND YOUR Search Our Current Job Openings, click Residents and Daguerre buying Niguel Ranch in 1895 to Ross Cortese\u2019s Rossmoor MUTUAL’S RULES Click on the job(s) of interest for details and to Corp. founding Leisure World in Third and United each have Laguna Hills in 1964 and more their own distinct set of apply. Be sure to check back Visit bit.ly\/3wBzKkR to watch operating rules that can be periodically for updates this very special Chicago Club found on the Village website travel show episode at Documents > (select your)<\/p>\n
To learn more about the Laguna<\/p>\n
Mutual > Operating Rules<\/p>\n
Woods History Center, visit<\/p>\n
lagunawoodshistory.org<\/p>\n
Page 47
\nHELP! MY<\/p>\n
CABLE\/<\/p>\n
INTERNET<\/p>\n
IS DOWN!<\/p>\n
It can be frustrating when<\/p>\n
technology doesn\u2019t work like it\u2019s<\/p>\n
supposed to. When you encounter<\/p>\n
WHY IS MY<\/p>\n
issues with your cable or internet,<\/p>\n
here\u2019s where to go for answers.<\/p>\n
POWER OUT?<\/p>\n
Broadband\/Cable Assistance<\/p>\n
Visit lagunawoodsvillage.com\/<\/p>\n
Find out about Southern California power outages,<\/p>\n
amenities\/media-services\/cable or<\/p>\n
savings opportunities and more.<\/p>\n
call 949-837-2670.<\/p>\n
To ensure you have as much information as possible about<\/p>\n
Internet Assistance<\/p>\n
Southern California Edison (SCE) and why your power might be<\/p>\n
out, visit sce.com to find answers.<\/p>\n
Call West Coast Internet; the<\/p>\n
customer service line is 949-487-3302<\/p>\n
If you are suddenly without power or wish to know when SCE<\/p>\n
and troubleshooting line is<\/p>\n
may schedule an outage for maintenance call\/visit:<\/p>\n
949-487-3307.<\/p>\n
+ Customer support: 800-655-4555<\/p>\n
+ Outage information: 800-611-1911; sce.com\/outagecenter<\/p>\n
For general resources, customer programs, emergency<\/p>\n
preparedness, maintenance\/repair\/rotating outages, wildfire<\/p>\n
LIVING WITH<\/p>\n
mitigation plan and more, from the sce.com main page, click<\/p>\n
NATURE<\/p>\n
Menu at the top of the page.<\/p>\n
How to handle too-close bugs<\/p>\n
For customers with a heightened need for power to support<\/p>\n
and beasts<\/p>\n
medical devices, Southern California Edison (SCE) invites you to<\/p>\n
If you encounter coyotes, raccoons<\/p>\n
consider the following three steps:<\/p>\n
and snakes that come a bit too<\/p>\n
Visit the SCE Medical Baseline landing page at sce.com\/<\/p>\n
close for comfort, call the Laguna<\/p>\n
residential \/assistance\/medical-baseline to find out whether<\/p>\n
Beach Police Department at<\/p>\n
you qualify for a medical baseline allowance that may<\/p>\n
949-497-0701 and press 0.<\/p>\n
translate into savings for you.<\/p>\n
For more information, read<\/p>\n
Contact SCE to advise of your critical care\/medical needs<\/p>\n
\u201cWildlife and You\u201d at<\/p>\n
of<\/p>\n
and to have your account designated as such. This will<\/p>\n
bit.ly\/3uP1X7K,<\/p>\n
courtesy<\/p>\n
enable SCE to identify the potential need in your community<\/p>\n
LBPD Animal Services, or visit<\/p>\n
the City of Laguna<\/p>\n
and collaborate with local government during large-scale<\/p>\n
emergency events.<\/p>\n
Beach Animal Services<\/p>\n
webpage at bit.ly\/3z4mqgbe.<\/p>\n
+ Update your contact information so SCE may be able to deliver<\/p>\n
Call Resident Services at<\/p>\n
critical information, particularly during emergency events.<\/p>\n
949-597-4600 for bee swarms.<\/p>\n
Page 48
\nCONNECTIONS<\/p>\n
A<\/p>\n
&PATHWAYS<\/p>\n
–<\/p>\n
Contact VMS and your boards of directors, find answers<\/p>\n
and information, and much more. We\u2019re here for you!<\/p>\n
Laguna Woods Village\u2019<\/p>\n
Attend open board and committee meetings for United Mutual, Third Mutual or GRF.<\/p>\n
View meeting schedules at<\/p>\n
. Email questions or feedback to<\/p>\n
prior to any board or committee meeting. Include your name, unit number<\/p>\n
and the related meeting in the email subject field.<\/p>\n
Contact board members. Members may ask the concierge\/front desk staff at the Laguna Woods Village<\/p>\n
Community Center (24351 El Toro Road) for a current board member contact list.<\/p>\n
Email general information. Email the general information inbox at<\/p>\n
or<\/p>\n
. Both are monitored continuously and answered daily.<\/p>\n
Contact the General Manager. Email the General Managers office at<\/p>\n
monitored continuously and answered daily, or call<\/p>\n
Mail the General Manager. Mail written suggestions to the Laguna Woods Village Community Center,<\/p>\n
Attn: General Manager, 24351 El Toro Road, Laguna Woods, CA 92637.<\/p>\n
for a list of<\/p>\n
Get answers to FAQs. Click How Do I? at the top main menu at<\/p>\n
answers to frequently asked questions regarding general information, sales and leasing, billing, decals<\/p>\n
and passes and more.<\/p>\n
Submit a general inquiry. Visit<\/p>\n
and click Contact Us in the top right corner.<\/p>\n
Scroll to the bottom, complete all fields and click the blue Submit button.<\/p>\n
Give us a call. Click Contact Us in the top right-hand corner at<\/p>\n
for important<\/p>\n
phone numbers, or visit the Contact Us page at<\/p>\n
and click View Full Phone List. Not sure<\/p>\n
where to start? Contact Resident Services at<\/p>\n
or<\/p>\n
Read \u201cWhat\u2019s Up in the Village.\u201d This every-Friday eblast sent to your inbox<\/p>\n
contains information, news, events, upcoming meetings and more. Not subscribed? Send a request<\/p>\n
to<\/p>\n
10<\/p>\n
Read the Village Breeze. This bimonthly magazine is delivered to every manor via the U.S. Postal<\/p>\n
Service. Copies also are available at all clubhouse offices (excluding Clubhouse 1 during construction);<\/p>\n
the Community Center literature racks, fitness center and recreation office; the Equestrian Center,<\/p>\n
Garden Center 2 and par 3 offices; the tennis clubhouse; and the Village Library.<\/p>\n
11<\/p>\n
Check out the latest news. Visit<\/p>\n
12<\/p>\n
Get social with the Village Facebook page. Leave feedback, like or comment on a post or ask a<\/p>\n
question at<\/p>\n
13<\/p>\n
Watch \u201cThis Day\u201d on Village Television\/TV6. This popular news program is broadcast Monday through<\/p>\n
Saturday at 9 a.m. and rebroadcast at 12:30 and 5 p.m.<\/p>\n
14<\/p>\n
View the TV6 message board and \u201ccrawl.\u201d Important messaging is posted during TV downtime.<\/p>\n
15<\/p>\n
Attend a new resident orientation. United and Third mutuals hold orientations that are beneficial to<\/p>\n
both new and existing residents. Look for schedules at<\/p>\n
United Mutual hosts quarterly; Third Mutual hosts monthly.<\/p>\n
Page 49<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","document_category":[1083,1071],"document_type":[53],"class_list":["post-49210","document","type-document","status-publish","hentry","document_category-resident-services","document_category-sales-united","document_type-other"],"acf":{"document":79928,"resolutions":null,"legacy_id":"6667","pdf_extracted_text":""},"yoast_head":"\n