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Defining services

VMS is governed by a nine-member volunteer board of directors, appointed equally by its members: United Mutual, Third Mutual and GRF. All directors are resident owners and cannot serve on any other board of Laguna Woods Village. The services provided by VMS are defined by a written management agreement with each of its three members. The VMS board appoints the CEO/general manager, who oversees the employees.

The VMS board meets the first Wednesday of every month. These meetings are open to the United, Third and GRF boards of directors, who are members of VMS.