{"id":72131,"date":"2025-06-13T11:59:37","date_gmt":"2025-06-13T18:59:37","guid":{"rendered":"https:\/\/lagunawoodsvillage.com\/?p=72131"},"modified":"2025-06-13T11:59:38","modified_gmt":"2025-06-13T18:59:38","slug":"best-times-to-call-or-visit-resident-services-2","status":"publish","type":"post","link":"https:\/\/lagunawoodsvillage.com\/fr\/news\/2025\/06\/13\/best-times-to-call-or-visit-resident-services-2\/","title":{"rendered":"Meilleurs moments pour appeler ou visiter les services aux r\u00e9sidents"},"content":{"rendered":"<p>Le service aux r\u00e9sidents est toujours disponible pour vous aider. Pour un service plus rapide, pensez \u00e0 appeler en dehors des heures de pointe, de 13 h \u00e0 16 h, du mardi au vendredi. Le volume d&#039;appels est maximal le lundi et les matins de semaine, entre 9 h et 13 h. Vous pouvez \u00e9galement envoyer un courriel \u00e0 residentservices@vmsinc.org.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">\u00c9vitez la file d&#039;attente et utilisez le portail r\u00e9sident<\/mark><\/strong><\/h4>\n\n\n\n<p>Saviez-vous que vous pouvez g\u00e9rer de nombreuses t\u00e2ches des services aux r\u00e9sidents depuis chez vous, \u00e0 toute heure du jour et de la nuit\u00a0? Gagnez du temps, \u00e9vitez les files d&#039;attente et g\u00e9rez les t\u00e2ches suivantes en ligne\u00a0:<\/p>\n\n\n\n<p>Enregistrez vos invit\u00e9s et demandez des permis de stationnement de nuit 24h\/24 et 7j\/7 \u00e0 <a href=\"https:\/\/lagunawoodsvillage.com\/fr\/passes\/\" target=\"_blank\" rel=\"noreferrer noopener\">lagunawoodsvillage.com\/passes<\/a> ou via l&#039;application housingLIVE (disponible sur Google Play et l&#039;App Store).<\/p>\n\n\n\n<p>Visite <a href=\"https:\/\/portal.lagunawoodsvillage.com\" target=\"_blank\" rel=\"noreferrer noopener\">portail.lagunawoodsvillage.com<\/a> \u00e0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payer par carte de cr\u00e9dit<\/li>\n\n\n\n<li>Soumettre des demandes de service<\/li>\n\n\n\n<li>Afficher les soldes des comptes<\/li>\n\n\n\n<li>Imprimer les relev\u00e9s de compte<\/li>\n\n\n\n<li>Mettre \u00e0 jour les contacts d&#039;urgence<\/li>\n\n\n\n<li>Consultez les informations sur les r\u00e9sidents et les v\u00e9hicules<\/li>\n<\/ul>\n\n\n\n<p>Besoin d&#039;aide pour d\u00e9marrer\u00a0? Cliquez ici pour un tutoriel \u00e9tape par \u00e9tape sur le portail.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">Besoin d&#039;aide avec un probl\u00e8me de manoir ?<\/mark><\/strong><\/h4>\n\n\n\n<p>Si vous rencontrez une fuite, un refoulement ou un autre probl\u00e8me dans votre manoir :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pendant les heures ouvrables (du lundi au vendredi, de 8 h \u00e0 17 h) :\n<ul class=\"wp-block-list\">\n<li>Appelez les services aux r\u00e9sidents au <a href=\"tel:949-597-4600\" target=\"_blank\" rel=\"noreferrer noopener\">949-597-4600<\/a>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>En dehors des heures d&#039;ouverture, les week-ends ou les jours f\u00e9ri\u00e9s :\n<ul class=\"wp-block-list\">\n<li>Appelez les services de s\u00e9curit\u00e9 au <a href=\"tel:949-580-1400\" target=\"_blank\" rel=\"noreferrer noopener\">949-580-1400<\/a>, et le personnel enverra l&#039;\u00e9quipe appropri\u00e9e pour vous aider.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">Num\u00e9ros de t\u00e9l\u00e9phone des villages fr\u00e9quemment appel\u00e9s<\/mark><\/strong><\/h4>\n\n\n\n<p>Visite <a href=\"https:\/\/lagunawoodsvillage.com\/fr\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">lagunawoodsvillage.com\/contact<\/a>.<\/p>\n\n\n\n<p><strong>Pour plus de nouvelles du village, cliquez sur le tag \u00ab Quoi de neuf dans le village \u00bb ci-dessous.<\/strong><strong><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>\u00c9vitez les heures de pointe ou trouvez des r\u00e9ponses en utilisant le portail r\u00e9sident.<\/p>","protected":false},"author":28,"featured_media":45744,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[5],"tags":[2027],"ppma_author":[703],"class_list":["post-72131","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-whats-up-in-the-village","tag-resident-services"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Best Times to Call or Visit Resident Services | What&#039;s Up in the Village | Laguna Woods Village<\/title>\n<meta name=\"description\" content=\"Avoid peak hours or find answers using the resident portal.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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