{"id":46010,"date":"2024-06-28T15:10:00","date_gmt":"2024-06-28T22:10:00","guid":{"rendered":"https:\/\/dev-laguna-woods.pantheonsite.io\/news\/2024\/06\/28\/new-resident-services-enhancements\/"},"modified":"2024-06-28T15:10:00","modified_gmt":"2024-06-28T22:10:00","slug":"new-resident-services-enhancements","status":"publish","type":"post","link":"https:\/\/lagunawoodsvillage.com\/es\/news\/2024\/06\/28\/new-resident-services-enhancements\/","title":{"rendered":"Nuevas mejoras en los servicios para residentes"},"content":{"rendered":"<p>Servicios para Residentes se complace en anunciar mejoras que ofrecen una experiencia de servicio al cliente m\u00e1s eficiente y receptiva para los residentes de Village.<\/p>\n<h3>Correos electr\u00f3nicos de comunicaci\u00f3n automatizados<br \/>\n  <\/h3>\n<p>El sistema de tickets de Servicios para Residentes ahora permite el env\u00edo autom\u00e1tico de correos electr\u00f3nicos con actualizaciones de estado para solicitudes de servicios en \u00e1reas comunes, como problemas con la lavander\u00eda, reparaci\u00f3n de alumbrado p\u00fablico, problemas con roedores y m\u00e1s. Los residentes que generen solicitudes de tickets recibir\u00e1n actualizaciones autom\u00e1ticas por correo electr\u00f3nico solo si tienen una direcci\u00f3n de correo electr\u00f3nico v\u00e1lida registrada.\n  <\/p>\n<h3>Ver tickets de \u00e1reas comunes en el portal para residentes<br \/>\n  <\/h3>\n<p>Los residentes y el personal ahora pueden consultar y dar seguimiento a las solicitudes de servicios de \u00e1reas comunes directamente a trav\u00e9s del portal para residentes. Esta nueva funci\u00f3n ofrece una forma m\u00e1s c\u00f3moda de que los interesados se mantengan al tanto del progreso de las solicitudes de servicios de \u00e1reas comunes presentadas en cualquier ubicaci\u00f3n de la comunidad.&nbsp;&nbsp;\n  <\/p>\n<h3>Por qu\u00e9 son importantes estas mejoras<br \/>\n  <\/h3>\n<p>Anteriormente, el sistema de tickets se centraba principalmente en las solicitudes de cada residencia, pero los problemas en las \u00e1reas comunes son igualmente importantes para los residentes. Con esta nueva funcionalidad, los residentes ahora pueden supervisar la resoluci\u00f3n de estos problemas con la misma facilidad que los tickets asociados a su residencia.\n  <\/p>\n<h3>Folleto de servicios para residentes<br \/>\n  <\/h3>\n<p>Adem\u00e1s, consulte el nuevo folleto informativo de Servicios para Residentes, disponible en Servicios para Residentes, en los expositores del Centro Comunitario y en las casas club. Inf\u00f3rmese sobre las opciones de autoservicio, incluyendo detalles sobre el portal para residentes, dwellingLIVE, informaci\u00f3n de contacto y m\u00e1s.\n  <\/p>\n<p><strong>Para m\u00e1s noticias del Village, haga clic en la etiqueta \u201cQu\u00e9 pasa en el Village\u201d a continuaci\u00f3n.<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Reciba correos electr\u00f3nicos automatizados, vea tickets de \u00e1reas comunes y m\u00e1s.<\/p>","protected":false},"author":2,"featured_media":45744,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[5],"tags":[],"ppma_author":[38],"class_list":["post-46010","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-whats-up-in-the-village"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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